SUZANN HENSLEY

*** ******* ****** ****: 315-***-****

East Syracuse, NY 13057

abh8nj@r.postjobfree.com

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KEY SKILLS AND COMPETENCIES

V Proven leadership ability in stressed environments with diverse teams,

departments, and organizations.

V Project and program administration and management expertise:

personnel, asset and event scheduling; workflow assignment and

prioritization; time management; strategic planning; budget planning

and allocation; data collection and analysis; reporting; risk

management; and decision-making.

V Diverse skill set and practical experience. Demonstrated ability to

successfully coordinate multiple projects, problem-solve, and meet

deadlines by establishing and implementing policies and procedures.

V Organized, detail-oriented, and self-motivated. Works independently.

Excels under pressure in fast-paced, time-sensitive, and classified

environments. Seeks opportunities to improve and expand skills.

V Strong oral, written, and interpersonal communication skills.

Extensive experience with formal and informal meetings with, and

presentations to, subordinates, peers, and senior military and

civilian leaders.

V Highly proficient with Microsoft Office (Word, Excel, Outlook, and

Power Point) and Adobe.

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PROFESSIONAL EXPERIENCE

Administrative Specialist

February - October 2010

Housing Visions Unlimited, Inc., Syracuse, NY

. Provided administrative, project and executive support to company

President, Executive Vice President, Human Resources, Development

and Community Engagement Teams and Office Manager.

. Coded weekly payroll for 40 construction crewmembers: analyzed

timesheets; manually calculated regular, overtime, vacation and

holiday hours; and coded time against multiple construction sites.

. Researched, compiled, analyzed and summarized a variety of

informational or statistical materials. Drafted reports, letters and

policies. Created/maintained spreadsheets and databases. Created

forms.

. Processed workers compensation and health, dental, and life

insurance. Scheduled drug screenings.

. Organized board and key staff meetings: scheduling; agendas and

accompanying materials; and minutes.

. Coordinated professional training and travel arrangements for

employees.

. Contracted support for corporate events to include tents, seating,

public address system and catering

. Reception back-up: received/screened telephone calls, appointments

and visitors for personnel in three companies; responded to and

resolved requests for information and complaints; and processed

mail.

US Air Force Officer (Lieutenant Colonel) / Air Battle Manager

October 1987 - August 2009

Planned and directed air operations. Interpreted guidance and objectives to

develop and implement procedures. Collected and analyzed time-critical data

to provide direction and technical recommendations. Led multi-national

crews that: managed airspace; controlled aircraft; detected, tracked and

reported friendly and enemy forces; and operated communication, sensor and

support systems. Supervised office staff.

AFROTC Detachment Commander & Professor of Aerospace Studies

AFROTC Detachment 535, Syracuse University, Syracuse, NY

. Directed and administered college-level training program. Managed

$525K budget to recruit, educate, train, motivate, and counsel

collegiate Air Force officer candidates.

. Chaired Department of Aerospace Studies with university status of

full professor.

SUZANN HENSLEY

315-***-****

abh8nj@r.postjobfree.com

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Chief, Operations Manning & Formal Schools & Asst Director of Operations

552nd Operations Support Squadron and 964th Airborne Air Control Squadron,

Oklahoma City, OK

. Managed manning and $250M training program for 1,200 personnel in 17

specialties and 9 organizations.

. Validated mission plans. Coordinated support with domestic and

international military/civilian agencies.

. Orchestrated planning and execution of airborne surveillance and

defensive/security operations.

Chief, Command, Control, & Warning Systems Operations Division

Cheyenne Mountain Operations Center, Colorado Springs, CO

. Oversaw development, test, evaluation and support of worldwide air,

missile and space systems.

. Validated technical requirements and equipment specifications for

$1.7B warning and defense system.

. Provided leadership and guidance for over 100 military, civilian,

and defense contractor employees.

Chief, Combat Readiness & Asst Director of Operations

606th Air Control Squadron, Spangdahlem, Germany

. Led team that negotiated Italian operating location, lodging and

support for 164 personnel in 5 days.

. Published guide for worldwide mobility: packing, loading, and

ground/sea/air transportation procedures.

. Directed teams with logistics, vehicle maintenance, security,

chemical defense, and medical programs.

. Developed, programmed, and managed budgets in excess of $448K to

ensure resource availability.

Chief, Squadron One Current Operations & Executive Officer

NATO AWACS E-3A Component Flying Squadron One, Geilenkirchen, Germany

. Managed flying schedules for 150 personnel from 11 nations manning 5

aircrews.

. Managed all personnel and administrative support for over 200

personnel in 5 organizations.

. "Reduced processing time." "Near 100% on-time" reports. "Quality

soared" after office reorganization.

Chief, Standardization & Evaluation

621st Air Control Squadron, Osan, South Korea

. Established performance standards for 50 personnel, and evaluated

knowledge, skills, and proficiency.

. Conducted routine inspections on unit-level program management and

recommended corrective action.

. Program "Model for the Command." Unit received only "Outstanding"

rating in the region in 18 years.

Chief, Operations Training & Systems Training Program Officer

728th Air Control Squadron, Crestview, FL

. Developed, executed and managed individual and team training for 124

personnel in 14 duty positions.

. Adjusted training to meet emerging operational situations and

respond to student progression problems.

. Managed over $4.5M worth of computer simulation training equipment

and materials.

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EDUCATION & TRAINING

Master of Military Operational Art and Science Air University,

Montgomery, AL

M.S. in Management Information Systems Bowie State University,

Geilenkirchen, Germany

Information Systems Analyst Certificate Bowie State University,

Geilenkirchen, Germany

B.S. in Industrial Engineering Pennsylvania State University,

State College, PA

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VOLUNTEER EXPERIENCE

Monetary Donation Processing, Rescue Mission, Syracuse, NY Oct 2009 -

Feb 2010 / Nov 2010 - Present

Sort, open, validate, process, and prepare accounting documents for

cash, check and credit card donations.

Patient and Family Reception, Ronald McDonald House, Oklahoma City, OK

2006 - 2007

Received and processed room requests and lodging fees. Resolved

lodging, transportation, and personal issues for patients and families.

Prepared and processed variety of administrative documents and reports.

Contact this candidate