STEFANO M. ROSSETTI

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***** ***** ***** ***, ***. C, #274

Phone 603-***-****

Highland, IL 62249

Email: abh8k8@r.postjobfree.com

PROFESSIONAL HIGHLIGHTS

. Management expertise working within various major industries.

. Proven success as independent contractor in outside sales-solid history &

proven ability to develop sales in new market areas while maintaining

established customer base.

. Self-motivator with high energy; highly adaptable.

. Well organized, strong analytical and planning skills. Strong in

implementing programs.

. Accomplished supervisor with success in human resource development,

training, team building, organization development and customer service.

. Effective in working with and leading staff in improving systems and

procedures, developing harmonious employee relations and in promoting a

positive, productive work environment.

. Reputation for fair, honest and ethical employee/employer relationships.

EMPLOYMENT HISTORY

BURRATA BISTRO/PAELLA BAR, Poulsbo, WA

June 2009-April 2010

General Manager

. Managed Operations for family-owned fine restaurant.

. Responsible for hiring, scheduling and training wait staff & bar staff.

. In charge of selection, purchasing & inventory of wine list.

. Implemented upgrade of computerization.

. Oversaw opening of sister restaurant and full bar.

BELLM & ASSOCIATES, Bainbridge Island, WA

1994-2009

Operations, Sales, Consultant

. Managed Operations for firm of representatives of manufacturers of

better, fine jewelry.

. Managed schedule & travel for Sales Reps as well as personally covered

sales throughout the 11 western states. Represented companies at national

& international trade shows.

. Consulted and managed Operations for a company within the Food &

Beverage/Hospitality industry.

UNITED PARCEL SERVICE, San Francisco, CA

1985-1994

Operational Manager (5/90-10/94)

. Successfully managed annual departmental budgets of up to $3 million.

. Established and met monthly goals resulting in a more efficient flow of

operations.

. Managed 1000+ customer accounts; reduced customer complaints by 70% and

increased volume.

Supervisor (3/88-5/90)

Driver (11/85-3/88)

UNITED STATES ARMY, Special Forces Soldier, Honorable Discharge

1981-1985

AIR CAL, Customer Service Agent/Supervisor

1975-1978, 1979-1981

SAN BERNARDINO POLICE DEPARTMENT, Law Enforcement Officer

1978

UNITED STATES MARINE CORPS, Honorable Discharge

1972-1975

EDUCATION/TRAINING

. Santa Ana/Fullerton College, Degree in Political Science

. San Bernardino Sheriff's Academy

. UPS Company-sponsored training seminars: Supervision, Labor Relations,

People Workshops, Computers, Contract Negotiations, Loss Prevention,

Drug/Alcohol Workshop, Hazardous Waste Material, Safety, Customer Service,

CPR; BATC Safety Orientation 1994; Dale Carnegie Management Series

. Fluent in Italian and French; working knowledge of Spanish and Mandarin

Chinese

AWARDS/HONORS

Won numerous military and professional awards. Details available upon

request.

REFERENCES

References are available upon request.

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