Customer Service Representative

Bettye Angela Walker Contact

Tel : 864-***-****

e-mail : ********@*********.***

Address

*** ***** **** ****, ***********, SC 29693-6005

Profile

Objective

To find full time employment in a field that will best utilize my customer service

expertise and office experience, as well as provide room for me to improve my

skill base and grow professionally.

Key Skills

Proficient or familiar with a wide array of office and customer service skills,

concepts and technologies, including:

Office Equipment (any)

Database Management

Multitasking

Working Under Pressure

Salesmanship

Customer Oriented

Strong Team Player

Honest and Dedicated

Education

2010

Master Gardener Certification

CLEMSON UNIVERSITY, Clemson, SC

2009

Backyard Gardener Certification (Current Board Member)

Grow Plants for Fun and Profit (Online Class/Certification)

TRICOUNTY TECHNICAL COLLEGE, Pendleton, SC

1990

Horticulture and Landscaping Certification

TRICOUNTY TECHNICAL COLLEGE, Pendleton, SC

1979

Associate's Degree - Textile Management

TRICOUNTY TECHNICAL COLLEGE, Pendleton, SC

Work Experience

Ford Motor Credit Co., Greenville, SC

Collections

2000 - 2009

Operated inbound and outbound auto dialer calls for collections of delinquent

payments

Responsible for multitasking research program applications and account action

documentation

Distribution

Handled all ingoing and outgoing mail, sequenced, batched and delivered checks for

processing

Accountable for process retrieval/delivery and ordering supplies for all

departments

Payment Processing, Lease End of Terms

Processed incoming checks for customer loans and release of titles on satisfied

loans

Verified insurance information and filed all relevant paperwork

Teletech, Greenville, SC

Customer Service Representative

1996 - 2000

Handled claims for recovery of payment, tracked shipped parcels, general customer

support

Activities and Interests

Leisure Time

Gardening, hiking and reading

Activity Committees

Customer Service, Dealer Service, Employee Service, Diversity and Cost Savings

Volunteer Work

Hospice of Anderson, Hands on Greenville

Contact this candidate