Customer Service Assistant
Resume:
Madison WI, kimjburton@gmail.
Kimberly Burton
Objective To apply my college degree, communication and
research abilities, and experience in community
organizing, social service, and environmental and
health education in an organization dedicated to
making the world a healthier and friendly place to
live for all people.
Key Skills
Summary Scheduling, organizing and facilitating productive
meetings and letter-writing campaigns
Fundraising through telephone campaigns, personal
meetings and grant writing
Event planning
Research, curriculum development, education and
coaching
Administration / coordination of details including
monitoring finances, processing payments, filing,
record keeping, writing, editing and producing
documents and newsletters
Computer Proficiency: Microsoft Excel, Word,
PowerPoint, Publisher; Internet, Email; some
experience with Access and Outlook
Related Deli/Bakery Clerk, Pierce's Grocery Store, Madison,
Experience WI 07/2010-Present
Assist deli by courteous customer service. Price
bakery goods as we receive them. Stock shelves in
a prompt manner to ensure proper selections.
Comply with company procedure to maintain accurate
book work. Daily and nightly cleaning according to
sanitation guidelines. Communicate with managers
to obtain supplies and missing products.
Deli Clerk, Roundy's Inc, Madison, WI 4/2006 -
6/2010
Order proper amounts of gourmet cheese to sell to
customers. Stock shelves in a prompt manner to
ensure proper selections. Comply with company
procedure to maintain accurate book work. Assist
deli by courteous customer service
Community Organizer, ACORN, Madison, WI 6/2006 -
9/2006
Organized three neighborhood meetings in the Badger
Road area of South Madison to empower residents to
take action to make improvements in their lives.
Identified geographic target areas and issues
related to financial justice or the earned income
credit and then canvassed door-to-door to discuss
and educate citizens. Raised funds from churches
and neighborhood groups to support office
operations.
VISTA Volunteer, Great Basin Primary Care
Association, Gardnerville, NV 2/2005 - 2/2006
Managed the administration of re-credentialing for
12 Medicare providers at the Washoe Tribal Health
Center. Interviewed the professionals, searched
files and assembled supporting documents.
Collaborated with two senior centers to organize
the first "Honor the Elders" month for the Washoe
Tribe, resulting in a month full of physical
activity, trips and a dinner to honor all the
elders of the tribe. Completed grants writing
course and, with assistance of a grants writer,
wrote a grant for a start-up program.
Edited and produced four editions of a quarterly
Wellness and Diabetes Program newsletter using
Microsoft Publisher. Managed contributors, time
lines and deadlines. Educated countless people on
diabetes management and the Medicare Prescription
Drug Plan. Assembled a "Healthy Eating for the
Holidays" cookbook and distributed them at four
community dinners. Set up and supervised a Dance
Dance Revolution event at a youth retreat.
Crew Member, Nevada Conservation Corps, Reno, NV
8/2004 - 12/2004
Worked with an eight-member crew to build a quarter
mile of new trail in four weeks. Researched bear,
mountain lion and rattlesnakes. Completed
ten-lesson environmental education programs on the
bear and mountain lion for the Nevada Department of
Wildlife.
Fundraiser, The College of St. Scholastica, Duluth,
MN 10/2001 - 4/2004
Made outgoing calls to alumni to request donations.
Produced and followed through with required mailing
information.
Fire Assistant Helper, International Paper,
Kaukauna, WI 5/2002 - 8/2002 and 6/2003 - 8/2003
Collected, exchanged, tested and pressurized
approximately 200 fire hoses and 100 fire
extinguishers. Worked independently, consistently
organizing work and achieving goals ahead of time.
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