Customer Service Sales

CALVIN MILLER JR.

Email:abh8d9@r.postjobfree.com

*** ****** ***** ***** *************, Alabama 35759

Cellular: 256-***-****

OBJECTIVE To secure a challenging position that will allow for career advancement and growth expanding on

education and work experience.

EDUCATION Associate of Applied Sciences, ITT Technical Institute, Madison, AL

September 2009-Present (Anticipated Graduation June 2011)

Information Technology- Computer Network Systems

Honor’s Program

IT Club

S.R. Butler High School, Huntsville, AL

August 1997- May 2001

EXPERIENCE Ashley Furniture HomeStore, Huntsville, AL

September 2009-Present

Product Specialist

Provide an excellent customer service experience to all customers by maintaining a high level of

courtesy, respect, and professionalism

Offering full solutions to customers to meet their home furnishings needs

Promote various sales incentives to customer’s daily

Consecutively completed each year within the top ten ranking for yearly product specialists sales totals

Build relationships with consumers by educating them on product information, financing opportunities,

and the Ashley HomeStore business model

Redstone Arsenal, Huntsville, AL

2002-2003

Government Liquidation

Priced various governmental merchandise and prepared merchandise to be shipped to army bases

Aided in loading and unloading of government merchandise

Completed inventory control for government merchandise, maintaining stock levels

Provided customer service to government officials concerning government merchandise

Monitored sales process and sales transactions that occurred with government officials and the

liquidation department

LG Electronics, Huntsville, AL

2001-2002

Wireless Receiving Warehouse

Analyzed and diagnose problems using schematics

Performed efficient and accurate repairs and refurbishment of wireless handsets regardless of the

difficulty of the repair

Tested and troubleshoot defective units to component level

Applied knowledge of electronic theory and components

Knowledgeable of cellular phone and product repair center operations

Experienced in the use specialized computer assisted cellular testing software

SKILLS Proficient in Microsoft Office, Windows XP/Vista/7 Windows Server 2008, Vmware Fedora/RedHat

Linux

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