Manager Management

C HR ISTOP HER K. SAYLOR

*** **** *** ********* **** • Angola, Indiana 46703 • 260-***-**** • *.******@***.***

MANAGER OF D ISTR IB U T ION OPERAT IONS

• Seasoned, results-focused manager w ith experience directing high-volume logistics operations and major

p rojects in diverse environments.

• Motivational, team-oriented leader w ith proven success overseeing hundreds of employees and direct reports,

p reparing and controlling multi-million dollar budgets, and coordinating supply chain projects at distribution

centers.

• Consistent t rack record of contributing to increased net margins, exceeding projected savings, reducing costs,

and delivering key projects within time and budget requirements.

• Creative and dynamic individual w ith exceptional negotiation, communication, and problem-solving skills.

KEY COMPETENC I ES

A ttention to Detail Commitment to Task Communication Conflict

M anagement

Continuous Learning Decisiveness F lexibility

I n fluence/Persuasion

I nitiative I ntegrity Leadership

P lanning/Prioritizing

P roblem Solving Relationship Management Resource Management V isioning

ED UCAT ION

Master of Science in Law, Champlain College, Emphasis: Employment Law

Cumulative GPA: 4.0

Relevant Studies: legal language and analysis, employment law, contracts, information privacy, litigation,

constitutional issues, regulatory law, liability, and alternative dispute resolution.

Bachelor of Science, University of Cincinnati, Major: Criminal Justice; Minor: Psychology

Associate of Applied Science, University of Cincinnati, Major: Criminal Justice Technology

PROFESSIONAL EXPER I E NCE

Distribution Manager

Meijer Stores, Inc. 2005-Present

Responsible for all aspects of warehouse operations in a grocery distribution center, and for providing leadership,

guidance, and support to supervisors of all functional areas. Directly responsible for attainment of KPIs, ensuring

efficient operations and productivity, and simultaneously employing continuous process improvement. Duties include

administration of all warehouse functions, maximizing workflow efficiencies, maintaining operational integrity, and

performing in accordance with corporate policies and procedures and P&L objectives. Full site responsibility for

receiving, put-away, inventory, replenishment, order-filling, shipping, t ransportation, maintenance, human resources,

l abor relations, safety, compliance, and office operations.

Key Accomplishments:

I ncreased units per team member hour by 24%. Reduced worker’s compensation expense by

31%.

Decreased cost per case by 19%. Decreased repair and maintenance expense by

17%.

Reduced labor as a percent of sales by 21%. Increased t railer fullness by 11%.

Operations Manager

Wal-Mart Stores, Inc. 2003-2005

Implemented, monitored, audited, and enforced company procedures and guidelines in a general merchandise

d istribution center consisting of 1.2 million square feet and inventory exceeding fifty-four million dollars. Conducted

t raining for associates and supervisors, and provided resources, direction, and feedback to warehouse operations.

A nalyzed records, reports, and other documents to ensure compliance, establish t rends, develop strategies, and apply

resources to reduce risks and improve operations. Provided leadership to associates and supervisors, and ensured the

welfare of approximately eight-hundred and ninety warehouse associates and managers. Monitored, evaluated, and

reported on the quality performance of multi-site regional 3PL providers.

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C HR ISTOP H ER K. SAYLOR Page 2

PROFESSIONAL EXPER I ENCE (CONT I N U E D)

Staff Representative

Fraternal Order of Police

2001-2003

Handled various aspects of member and employee-employer relations. Researched legal and employment matters,

developed proposals pertaining to hours, wages, and other terms and conditions of employment, negotiated contracts,

p rocessed grievances, provided legal support, and worked closely with employees, managers, legal counsel, and other

representatives. Provided labor relations support to union members and management.

Police Officer in Charge/Fraternal Order of Police Representative

Madeira Police Department 2000-2003

Ensured the safety and security of a suburban community in the Cincinnati, Ohio area. Enforced laws, performed

community oriented policing activities, interacted frequently with citizens and businesses, conducted criminal

i nvestigations and interviews, completed incident reports, conducted t raffic safety and accident investigations,

p revented crime, managed conflict and assisted in dispute resolution, and performed various other policing functions.

Researched and developed proposals, comparable jurisdiction studies, and presentations concerning wages, hours, and

terms and conditions of employment. Assisted with the evaluation and development of policies and procedures, and

performed various labor-management relations functions.

Police Officer/Dispatcher

Golf Manor Police Department 1998-2000

Answered and dispatched medical, fire, and police emergency and non-emergency calls for service, organized and filed

complaints, reports, and other paperwork, accessed and entered criminal history and related computer information,

and performed related duties. Researched and developed proposals, feasibility studies, and presentations concerning

wages, policies and procedures, and other labor-management issues. Enforced laws and ordinances, ensured

community safety and security, conducted investigations, completed incident reports, and performed a variety of other

community policing and related duties.

Safety Director

Surf Cincinnati Waterpark 1989-1998

Led safety, labor relations, t raining, asset protection, and r isk management initiatives. Recruited, hired, t rained, and

supervised a staff of approximately one-hundred employees. Developed, prepared, and presented various safety, loss

p revention, and risk management courses and programs, prepared employee handbooks and manuals, and worked

closely with guests, employees, corporate managers, legal counsel, and insurance. Researched various legal and

employment matters, prepared briefs, reports, and other proposals and documents. Responsible for overall park

operations in the absence of the Operations Manager.

Safety Consultant/Business Owner

Saylor & Associates 1994-1998

Self-employed safety consultant. Conducted audits and evaluations, prepared reports, and made recommendations

pertaining to facility and operational safety and management for contract facilities. Opened, owned and operated a

retail store at a large Cincinnati, Ohio, shopping mall. Planned and executed all aspects of store operations, including

loss prevention and inventory control, negotiating contracts and leases, purchasing, budgeting, vendor/customer

relations, supervising employees, negotiating cost saving initiatives, and growing sales revenues.

T RA I N I NG

Safety & OSHA Compliance I nterview & Interrogation Techniques Ohio Peace

Officer

Employment Law H azardous Materials Emergency Response E mergency Medical

Technician

Safe Quality Food/HACCP Logistics Loss Prevention Health & Safety

PROFESSIONAL ASSOC IAT IONS

• American Management Association

• Council of Supply Chain Management Professionals

• National Safety Council

• National Safety Management Society

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