**** *********** **. *** **** Reno, nv *****
Phone 702-***-**** . E-mail *********@*****.***
Brittany Billey
Education
January2008 to May 2009
University of Nevada Las Vegas
B.A. Psychology
September 2005 to May 2007 Azusa Pacific University
Psychology Emphasis in Sports
Work experience
March 2010 - Present
Enterprise Rent-A-Car
Manager Trainee
Answer phones
Balance cash box
Make business decisions that affect the bottom line
Develop new business
Maintain current business relationships
Responsible for controlling cost
Analyzing the branch's P & L and understand what it
takes to run a profitable business
Communicate effectively and influence with all types
of vendors, co-workers, and customers
Market to local business partners
Mentor, train, manage, and develop staff
October 2009-February 2010
GNC
Sales Associate
Assist customers
Complete daily tasks
Set and achieve goals
Close store
Answer phone
Maintain store appearance
Attend to customer requests, questions, and
complaints
Function effectively in self-directed position
Complete paperwork
Track inventory
Set up, tear down, and rotate displays and signage
Prepare and take deposit
Run POS system
Enforce Corporate policy
Familiarize customers with the company and their
products/offers
September 2007-September 2009
Starbucks
Shift Manager
Relieve manager of administrative duties
Alert employees to changes in company priorities
Maintain communication between customers and
management
Attend to customer requests and complaints
Delegate assignments
Handle large amounts of money
Prepare deposit
Take money at bank
Group employees into cross-disciplinary work teams
Marked materials for incoming and outgoing shipment
Discuss standards for safety and accident prevention
Regulate business supplies
Calm employee concerns about reorganization, works
loads, and productivity
Monitor and discuss action plans for our employees.
Function effectively in a self directed position
Familiarize customers with company features and
abilities
Enforce corporate policy to improve productivity
Check paperwork for accuracy and completeness
Implement programs to improve productivity
Notify customers in changes in pricing
Operate full range of business machinery and
equipment
Summer/Fall 2007 & Summer/Fall 2008 Lake Mead
Christian Academy
Women's Volleyball Coach
Function effectively in a self directed position
Evaluate performance
Communicate between athletes, coaches, and parents
Run efficient practices
Mentor athletes both on and off the court
Notify athletes and parents of changes
Provide transportation to and from games
Implement programs to improve skill level
Cooperate and work with other coaches
September 22, 2006 - February 19, 2007 The
Lander's Group
Account Representative
Mentor and motivate others
Function effectively in a self directed position
Check paperwork for accuracy and completeness
Delegate assignments
Familiarize customers with company features and
abilities
Represent different companies
Handle money
Manage others
Ability to express one's self/ public speaking
Set and achieve goals
Fill out paperwork
June 2006 - September 2006/Summer 2007
Black Cow Coffee
Barista
Open and close store
Represent owners
Function effectively in a self directed position
Operate full range of business machinery and
equipment
Answer phones
Handle money
Deliver orders
Prepare beverages
Operate the register
Interacted with many different types of customers
May 2006 - September 2006 Women's Specialty Care
Office Assistant
Scanned patients' charts and records into a computer
Searched for charts for the doctors
Received mail and packages for the office
October 2005 - May 2006 Ace Tutoring
Tutor
Assisted child with homework
Prepped the child for tests
Assessed the child's needs/ skill level
Discussed different learning options with parent
Created monthly report card for the parent and
company