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Quality Assurance Manager

Location:
Brownsville, TX, 78520
Posted:
November 04, 2010

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Resume:

RODOLFO CHAPA

** ******* **.

Brownsville, TX, **520

956-***-****

abh88o@r.postjobfree.com

CONFIDENTIAL

PLANT/ OPERATIONS/ GENERAL MANAGEMENT EXECUTIVE

Full strategic, operating, and P&L responsibility for the daily management of a 95-employee,

leading ten staff members, metal stamping operations facility for the largest automotive air bag,

seat belt and seat weight sensors manufacturers in the world as well as for the largest automotive

engine cooling manufacturers in the world. Closed FY09 at $120,000 over budget with 100%

customer on time delivery, 6 PPM and $200,000 annual saving on cost reduction projects.

CORE COMPETENCES

• Strategic Planning and Execution • Staff Development and Supervision

• Creative Problem Solving and • Automotive Core Tools (APQP,

Corrective Actions PPAP, SPC, MSA, FMEA) and

ISO/TS-16949

• Team Performance Optimization

• Customer Relations

• Productivity and Performance

• Educational Administration

Improvement

• Cost Reduction and Profit Growth • Human Resources Leadership

• P&L Management • Turnaround Operations

• Process Analysis & Reengineering • Sales and Marketing

• Continual Improvement Process (5S, • Supply Chain Management

Lean Manufacturing, Layer Process • Union Negotiations

Audit, Statistical, Process Mapping, • Safety Management

One-Piece Flow, Plant Layout) • Quality Systems Leadership

• Operations/ General Management

CARRER HIGHLIGHTS

IMS BUHRKE-OLSON (Tier two company, Headquarters and facilities in Arlington Heights, Il,

facilities in Matamoros and Monterrey, Mexico also)

(Precision Metal Stamping and Assembly, manufacturer of primarily stamped components,

staking and welding assemblies (manual and robotic) for the automotive industry, house hold

appliances, industrial equipment, motors and electronics)

General Manager, 11/2007-06/2010

Quality Assurance Manager, 06/2000-11/2007

Selected to stay on the new facility at Monterrey, MX as General Manager. It started operations

in November 2006. Worked closely with President and Vice-President, made presentations and

strategic planning participation. Fully accountable for P&L of $8 million standalone unit, with

complete oversight of sales, quality assurance, engineering, process development, finance,

human resources, tooling, maintenance, purchasing, materials, manufacturing, safety and

employee base of 95.

Key Accomplishments:

• Won first contract for this facility for $6 million safety components for the automotive

industry from Takata. Laid foundation for long term relationship.

• Implemented quality operation system, environmental system, getting certification for

ISO/TS-16949 and ISO-14001 respectively, process development, strategic planning

processes, and ERP systems to facilitate and support growth of company.

• Achieved significant operational improvements by hiring key operational personnel,

reorganizing manufacturing operations, and implementing continuous improvement practices

(5S, SMED, statistical methods, process mapping, one piece flow, layer process audit, plant

layout, lean manufacturing, poka-yokes, employee involvement).

• Got Supplier development contest first place by Takata on December 2009 participating with

a SMED project.

• Greatly improved profitability once starting as General Manager.

• Established strategic tactics to stay financial health while difficult times during 2009.

• Maintained effective team communication between Monterrey, Matamoros and Chicago

facilities.

• Empowered employees

• Reduced PPAP submission time from two weeks to three days once we have the die in-house.

• Negotiated labor agreement with Union and Non-Union workers.

As Quality Assurance Manager key accomplishments:

• Achieved ISO/TS-16949 certification

• Helped Chicago facility to get ISO/TS-16949 certification

• Actively participate in Poka-Yoke systems implementation throughout the plant.

• Got more responsibilities for Quality department as PPAP preparation and submission, APQP

process, Process FMEA and Control Plan creation in order to have a more robust Quality

System.

• Implemented internal customer relationship methodology

Customers: Takata, Delphi, Universal Lighting, Autoliv, Valeo, Behr, Continental, Denso,

Cooper Standard, Schneider, In-Sink, Benteler.

Self employed, Matamoros, MX,

Consultant, 06/1998-06/2000

• Help local companies to achieve ISO-9001 certification establishing the quality system,

procedures and work instructions, training employees at all levels.

• Prepare and Impart Seminars:

o Corrective and Preventive Actions, PFMEA, MSA, PPAP, SPC, APQP, Internal

Audits, ISO-9000 and QS-9000 fundamentals.

Key Accomplishments:

• SIGOSA achieved ISO-9001 certification on 1999.

• Place foundations to achieve ISO-9001 for Bright Finish

Customers: Delphi, Jackson, Sigosa, Bright Finish, Cepillos, Zenith, Olson, Dura, Productos

Alimenticios, Pasteleria Amareti, AT&T.

DURA AUTOMOTIVE SYSTEMS, MATAMOROS, MX. (Headquarters and technical center in

Rochester Hills, MI, facilities in Matamoros, Michigan, Tennessee, Missouri)

(Tier one company supplying to Ford, GM, and Nissan, suspension arms, manual and electric

window regulators, brake cables and manual parking brakes, their processes were metal

stamping, rubber extrusion, in die casting and assemblies)

Quality Assurance Manager, 01/1992-06/1998

Responsible for the quality system implementation, proactive visits to customers, participate on

intra company audits and being the leader on customer audits, schedule and lead internal quality

audits, create and improve procedures, respond corrective actions on time, establish and keep an

excellent relation with customers and suppliers, establish corrective actions through a

multidisciplinary team, implement the APQP and Process FMEA methodologies, train people at

all levels, prepare and submit PPAPs, exceed customer expectations.

Key Accomplishments:

• Achieved QS-9000

• 50 PPM when the customer expectation was 100 PPM max.

• One piece flow layout on parking brake assembly line to reduce defects by 50% and increase

productivity in 80%

• Zero accidents in department

Customers: Ford Motor Company, Nissan, GM.

ITT-SWF AUTO-ELECTRIC (Headquarters and technical center in Auburn Hills, MI, facilities

in Saltillo, Rio Bravo, Matamoros and Brownsville)

(Tier one company supplying Ford, Chrysler and GM, automotive electric wire harnesses,

cutting, crimping, welding, plastic injection and assembly processes)

Quality Assurance Manager, 03/1987-12/1991

SPC Coordinator, 09/1986-03/1987

Quality Supervisor, 03/1986-09/1986

Promoted first as SPC Coordinator and then as Quality Assurance Manager. Responsible for the

quality system, make presentation on corrective actions to Ford and Chrysler in the States as well

as in Mexico plants, supervise two Quality Engineers, one SPC Coordinator, and twenty

inspectors, facility with a total of 450 employees.

Key Accomplishments:

• Implemented SPC through all processes

• Kept and reinforced quality system.

• Train employees on basic quality tools

Customers: Ford Motor Company, Chrysler, GM.

EDUCATION

UANL, MX. Master Degree, Industrial Engineering, Quality and Productivity, in-process.

UAT, MX. BS. Industrial Chemist Engineering. June 1982

Workshops in Blake and Mouton’s Managerial Grid Model, DOE Taguchi methods, Internal

Auditor, FMEA, APQP, SPC, Emotional Intelligence, Balanced Scorecard, Time Management,

Internal Instructor.

PROFESSIONAL ASSOCIATIONS

American Society for Quality Brownsville, TX. Chamber of Commerce

SPECIAL SKILLS

Microsoft Office: Excel, Words, Power Point, Outlook. Adobe Reader. MAPICS.

Communication skills – written and verbal. Bilingual Spanish and English. Negotiate with

Customers. Maquila operations experience. Union contract negotiations. Import/Export

regulations knowledge. Problem solving. Time management.

References upon request.



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