Sales Manager

Michael Tipsword

** ***** *** **

LaGrange, GA **241

706-***-****

************@*****.***

Work Experience

*/**** - ******* ******** ** Strategic Development Randolph

Medical Center Executive Director Rural Healthcare Consortium of Alabama

Randolph Medical Center Roanoke/Alabama

. Director of Strategic Development for Randolph Medical Center overseeing

application and use of 8 million dollars in state and federal grants.

. Program manager responsible for management of all aspects of the

implementation of the HIT project including scheduling and

implementation.

. Organized overhaul of IT infrastructure and implementation of new IT

system hospital wide to include introduction of Healthland Electronic

Healthcare Records.

. Consistently maintained accounting, reporting and management for 10

grants simultaneously

. Directed all Consortium business of 4 Critical Access Hospitals in

Alabama.

. Managed the HRSA grant that funded this consortium including all

reporting and budgeting.

. Researched new grants and successfully applied for them.

. Designed and developed courses of action for consortium and Randolph

Medical Center that have had a positive impact on hospital revenue and

community development.

. Researched and negotiated preferred pricing and products with vendors for

consortium hospitals to include overview and initiation of contracts.

3/2008 - 6/2008 AX Dynamics Consultant

Next Innovation Austin/Texas

. Advised customers on development of comprehensive implementation and

training plans.

. Develop AX customizations to meet customer business needs.

. Communicate between customers and programmers to ensure precise

customization of AX program.

. Develop relationships and trust with customers to enable follow on

projects and expand customer list through positive referrals.

. Train client workforce on existing software and modifications to AX.

8/2005 - 3/2007 Axapta Consultant

Oldcastle APG Atlanta/Georgia

. Consult with end users on ERP Axapta software.

. Worked with users and determined their needs and requirements and

communicated these to support personnel.

. Worked with support personnel to design working programs and insure

client satisfaction.

. Worked with existing clients to make changes and updates to their

software.

. Work with and train all levels of users from senior management to

warehouse personnel and sales teams.

. Communicated between users, programmers and upper management to insure

successful implementations and smooth working relationships. Work is in a

team environment where personal relationships between team members and

customers are of paramount importance. Maintained and strengthened these

relationships through personal interaction and building a base of

friendship and trust.

5/1996 - 8/2005 Personnel Manager/Consultant

Impact Software Consulting Services Inc. Kennesaw/Georgia

. Extensive background in sales, personnel management and client

relations.

. Created sales contacts with Fortune 500 companies.

. Worked sales from cold call level to contract finalization including

analyzing needs and product specialization as required by client

. Personnel supervisor for 8 years and office supervisor for 6 years.

Sought out and hired programmers for specific tasks.

. 8 yrs experience as a software trainer and application designer.

. Researched and wrote dozens of training manuals.

. Performed hundreds of hours of classroom instruction from books I

designed.

. Expert level user and instructor in Microsoft Word, PowerPoint and Excel.

Intermediate-Advanced user/developer/trainer in Microsoft Access. Expert

level user and instructor in Lotus Word Pro, Freelance Graphics and 123

Intermediate-Advanced user/developer/trainer in Lotus Notes.

Education

04/1996 Lagrange College Bachelor's Degree in Business Administration

Lagrange - GA

04/2008 Microsoft Certified - Dynamics AX - Trade and Logistics module

Personal Accomplishments

11/1988 - 11/1992 Military

United States Air Force

04/1994 - 04/1997 National Guard

Georgia Army National Guard

Graduate Officer Candidate School United States Army - Georgia Military

Institute

Trained in supervisory techniques, decision making skills, time and

resource use.

Contact this candidate