Alzada Anglin PO BOX *** Cell: 605-***-****

Ipswich, SD 57451 360-***-****

Objective: A position with an organization in which my skills will be of value.

Experience Customer service Office management

/ Microsoft office programs General office duties

Strengths: Quick learner Heavy phones

Ability to work well under Excellent multitasking skills

stress Strong interpersonal and communication

Professional demeanor skills

Employment Highlights:

Nov. 2007 to Oct. Clark County Department of Assessment Vancouver, WA

2010 and GIS

Senior Office Assistant

Daily duties include (but are not limited to): Supervising and coordinating

front office staff insuring general office needs are met. Handling a high volume

of customer calls and in person inquiries regarding property value assessments.

Assisting appraisers with mass appraisal data. Coordinating the Senior/Disabled

Persons Property Tax Exemption program including processing and approving

applications. Processing invoices, purchase orders and requisitions. Assisting

with property tax and permit payments. Creating system procedures. Performing

general office duties.

March 2006 to Nov. Clark County Community Development Vancouver, WA

2007

Permit Technician

Daily duties included (but are not limited to): Processing building permits,

land use permits, pet licenses and other items. Making Legal Lot and Boundary

Line Adjustment Determinations. Handling high volumes of customers. Assist with

customer calls and inquiries. Performing general office duties.

April 2004 to Mar. Clark County Community Development Vancouver, WA

2006

Office Assistant II

Daily duties included (but are not limited to): Processing payments for building

permits, land use permits, pet licenses and other items. Handling switchboard

duties. Processing customer research requests. Assist with customer calls and

inquiries. Performing general office duties. Assisting CD Specialist with tasks.

July 1998 to Nov. Freightliner LLC Portland, OR

2001

Administrative Services

Daily duties included (but were not limited to): Processing visa applications,

invoices and airline tickets. Maintaining all travel and visa related reports.

Sorting and delivering mail. Assist in preparing contracts. Preparing invoice

for leased properties. General office support to supervisors. Preparing

spreadsheets. Design and maintenance of inter-company Travel Net web page.

August 1996 to July Washington Mutual Bank Fisher's Landing,

1998 WA

Senior Account Representative

Daily duties included (but were not limited to): Opening new accounts, processing

vehicle and personal lines of credit loans. Also assisting with customer

questions and inquires. Making marketing calls to prospective and existing

customers. In addition, assisting Customer Service Representatives, preparing

monthly, quarterly security and operational audits.

July 1993 to August Washington Mutual Bank Vancouver, WA

1996

Operations Supervisor

Daily duties included (but were not limited to): Supervising opening bank

functions including processing night drop deposits, verifying cash orders and

distributing incoming mail; Servicing customer accounts by assisting with

customer calls and inquiries; General accounting duties performed were

reconciliation of general ledgers, customer accounts and cash drawers.

Supervising up to 10-customer service representatives.

Education: Associate Degree in Applied Sciences - Business Administration from

Clark College.

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