Quality Assurance Software

JAMEY JONES

*** ******** *****

Casselberry, FL *2707

Cell: 407-***-****

Email: abh85t@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Highly motivated professional with exceptional communication skills and

the ability to plan, organize and manage technology, people and

resources. Demonstrates a proven record of success in leadership and

software release test implementation for projects delivered on time and

within budget. Experienced in various aspects of testing software and

hardware as a part of the agile SDLC process.

EDUCATION

NORTH CAROLINA A&T STATE UNIVERSITY

Masters of Science, Industrial Technology 2002

(Electrical Engineering Technology concentration)

Bachelor of Science, Electrical Engineering Technology 2001

PROFESSIONAL EXPERIENCE

FLORIDA VIRTUAL SCHOOL, Orlando, FL 2010 -

Present

Senior Quality Assurance Analyst

. Develop and document acceptance standards that support the quality

objectives of the IT department and Florida Virtual School.

. Work collaboratively with all IT teams to develop agile practices,

standard operating procedures and quality goals that ensure

consistently high-quality products and services are delivered

efficiently.

. Evaluate requirements documents to ensure the requirements are clear,

concise and verifiable.

. Develop and execute test plans that are traced to documented

requirements.

. Test new or modified software and hardware to verify they function

according to user requirements and established standards.

. Maintain records of quality assurance training provided to employees

of the IT department.

. Monitor the effectiveness of processes and standard operating

procedures within IT, identify weaknesses and assist in implementing

improvements.

. Monitor compliance with quality standards through reviews and audits

on products and services delivered by the IT department.

. Analyze and document quality compliance by gathering relevant data and

producing statistical reports.

. Review any complaints received from IT stakeholders, assist in

identifying the cause and recommend corrective action if required

using root cause analysis or CARs.

TOPTECH SYSTEMS, INC., Orlando, FL 2007 -

2010

Manager, Software Quality Assurance

. Established, defined and implemented the strategic direction of

quality assurance across all systems.

. Managed a team of test engineers including software quality engineers

and technical analyst abroad.

. Led and executed software development release projects for major

petroleum clients including Exxon Mobil and Shell from inception

through completion delivering industry wide projects on time.

. Managed task distribution, provided mentoring and training, and

evaluated progress through performance appraisal.

. Responsible for overseeing testing, engineering change orders and

evaluation programs.

. Provided input to cross-functional team members for project

requirements.

. Provided testing services across a broad range of applications,

including document management applications.

. Introduced automated testing and scripting techniques, virtualization,

and agile SDLC techniques to the software development department for

unit and regression testing.

JAMEY R. JONES Page Two

. Ensured quality assurance practices to keep the organization in

compliance with state and local legal requirements.

. Acted as key member of the internal audit team in preparation of ISO

9000-2001 and implementation of lean software development while

maintained continuous quality improvement objectives.

Software QA Engineer II 2006 -

2007

. Operated as a critical source for software development projects for

major petroleum clients including Exxon Mobil and Shell and other

process control systems marketed by Toptech Systems, Inc.

. Managed and tested software releases during the software development

release cycle.

. Designed test plans and test scripts for customized client requests,

specific software modifications and enhancements based on provided

software functional specifications.

. Analyzed C,C++, and Java source code to identify potential issues and

further refine test cases (white box).

. Led factory acceptance testing and training activities with major

petroleum clients including Exxon Mobil and Shell.

. Served as an escalation resource for driving reported software defects

using the appropriate defect issue reporting mechanisms and work

issues found to closure.

. Architected, documented, created, and maintained company-wide testing

environments using virtualization tools.

. Collaborated with software development in cross functional reviews to

discuss customer requirements as they were developed.

CINGULAR / AT&T WIRELESS, Orlando, FL

2000 - 2006

Advanced Networking Analyst

. Performed a multi-functional role assisting and managing startup of a

vendor-branded data technical support online live chat and Ogo forums.

. Enhanced business infrastructure resulting in improved performance and

cost reduction.

. Interfaced with management to resolve intricate problems

systematically to increase productivity and meet project quality

standards; improved processes by 10% while continuing to satisfy

customer needs.

. Served as a significant source for Blackberry Enterprise Server

projects.

. Utilized technologies to maximize resources and minimize costs for end

users; completed critical steps while meeting customer expectations

within the scope of the project.

VALENCIA COMMUNITY COLLEGE, Orlando, FL

2002 - 2004

Adjunct Professor

. Facilitated and constructed project deliverables and documents

including presentations, project plans, and schedules.

. Methodically led college students in the introduction to computers and

identifying course objectives and implementing impact solutions.

. Created learning tools and projects to measure competency throughout

the course's duration.

. Developed strategy and vision and oversaw course process and mapping

to meet university standards, improving student productivity in

duration of the course.

SKILLS

Software Quick Test Professional Pspice VMware Workstation

MySQL Microsoft Office VMware ESXi

Remedy Microsoft Project RIM Blackberry

Enterprise Server

(BES)

Operating Linux Windows Other

Systems Redhat Enterprise Linux Windows QNX

4/5 7/XP/NT/2003

Engineeri Certification Tools Project Management

ng NARTE certified 3rd Spectrum Analyzers Planning

class engineer Oscilloscopes Problem solving

Digital Multimeters Critical Thinking

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