Sales Manager

C laudia Dail, P HR

**** *. ******* ****** • Sioux Falls, SD 57106 • 605-***-**** • C ******@**********.***

S ales P rofessional with a P roven T rack Record

C lient focused and versatile professional offering extensive Business & Account Development,

M anagement, Consultative Sales and Human Resources experience. Recognized ability to meet and

exceed goals, excellent client retention and creative problem solving. Consistently delivers outstanding

bottom line results.

Expertise

Sales • M anagement • C ustomer Service • H uman Resources • Coaching • T raining

P rofessional P rofile

Recognized as a business development expert who produces exceptional profits through client retention

and cost control: created a district that covered portions of 3 rural states for Manpower and generated

$470K of net operating profit.

T rusted advisor who builds business through relationships: landed the I KEA account representing the

smallest and newest of all vendors being considered. Built relationships with several key decision

makers and gathered valuable information that resulted in a creative, f lexible and targeted solution.

Astute professional focused on long term potential and indirect possibilities: cultivated a relationship

w ith Convergys Senior Principals, maintained contact even when EBI lost the RFP. Through this

connection gained the Florida Department of Corrections account – 5 year, $1m annual contract by

referral.

K nown for outstanding professional sales skills both virtually and in-person: landed a $200K

consulting contract with Boehringer Ingelheim by phone for a client of Rising Potential. Only in-

person contact was one visit by the consultant to finalize the details.

P rofessional Experience

R ising Potential

V irtual

President 2004-

Current

Rising Potential provides business development coaching & contract sales / marketing.

C lients have included: a coaching and t raining organization in Ontario, Canada, a paid professional

speaker, Disney seminar sales, an international organization offering a behavior and thinking

assessment, a virtual real estate convention, an investment real estate company.

Services have included: in-person and virtual sales, up-selling & cross selling, representing clients at

conferences to client maintenance and nurturing. Initiated and developed a relationship resulting in a

$200K contract with Boehringer Ingelheim in Burlington, ON

Creating Effective Organizations, I nc.

V irtual

D irector of Business Development

2007-2008

CEO, Inc. provides training, development and executive coaching to small and mid-sized

organizations.

Deeply involved in the initial phases of creating and building the business including website,

marketing materials and focus. Secured a contract with Intuit for t raining and development of Reno,

N V sales teams.

E mployment Background I nvestigations, I nc.

Owings Mills, MD

Manager & Senior Specialist, Employment Screening

2001-2006

EBI, Inc. is a provider of background screening, drug testing and occupational healthcare solutions.

Initially hired as a Specialist and established 300 new accounts in 6 months. Promoted to Sales

M anager, hired and t rained 2 Sales Specialists – one who is still with EBI. Moved to Senior Specialist

a t my request and doubled my income.

• Top company producer – 4 years

• 2005 company sales totaled $7M – personally responsible for $4M

• Secured largest contract to date – 5 year, $1M annual with Florida Dept. of

Corrections

• National clients included: I KEA, Gallup Organization, Land America Financial,

A llianz Global Investors, AT Systems (acquired by Guarda)

Manpower, I nc.

R apid City, SD

District & Branch Manager

1994-2000

Manpower is a multi-bill ion dollar international staffing and temporary placement corporation.

Responsible for opening Rapid City and Scottsbluff, NE offices and managing Cheyenne, WY. Started

Rapid City as a branch manager expanded reach to Nebraska and created a district covering parts of 3

states with a population base of 300K. Grew the district through client acquisition resulting in $470K

of annual net operating profit.

• Recognized for excellent gross profit, 30% over corporate average

• Turned Cheyenne office around, from negative NOP to +$90K NOP in 8 months

• Nurtured the Mileage Plus contact for 2 years resulting in a significant order without

competition

• Specialized in call centers and provided services to: Mileage Plus, Boise Cascade, KN

E nergy & Sierra Trading Post

• Provided sales training for managers in the region

Regal Computers R apid

C ity, SD

Vice President - Sales & Marketing 1990-

1994

Regal Computers is a local reseller of computers and software.

Assisted Owner/President in shifting business focus from government sales to higher profit business

clientele. Created an AutoCAD division and hired technical and sales staff to cover 4 states.

• Dramatically shifted sales focus from government to private sector with a significant increase

i n gross profit.

Year 1 2 M company sales 20% business – 80% government

Year 2 2 M+ company sales 80% business – 20% government

• Devised and implemented a sales strategy to sell AutoCAD through small group seminars

• Created and edited a quarterly newsletter with a marketing focus

E ducation and Certifications

Human Resource Certification Institute - Certified as a Professional in Human Resources, PHR

B lack Hills State University, Ellsworth, SD - Business Administration

Affiliations

Society for Human Resource Management

Maryland SHRM, Conference Steering Committee

HoCo Human Resource Society, Chair, Program Committee

Sales & Marketing Executives, Recruiting Committee

Visual Arts Center, Washington Pavilion, Board of Directors

Leadership Rapid City, Past President and Director, Board of Directors

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