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Manager Customer Service

Location:
Germantown, WI, 53022
Posted:
November 04, 2010

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Resume:

N*** W***** Wilson Dr Phone 262-***-****

Germantown, WI 53022 E-mail abh80t@r.postjobfree.com

Deborah Mangan

Summary of Qualifications . Task Oriented

. Strong Time Management Skills

. Ability to Lead and Motivate others

. Organized and Efficient

Professional Experience Aug 2010-Present IBB Technology of

America

Office - Sales Assistant

. Process calibration and repair orders

. Package and ship customer orders

. Provide order acknowledgements/quotes

. Primary contact for incoming calls

. Order office and lab supplies

. Data entry pertaining to onsite work

Sept 2003-July 2010 Wrico Stamping Co

Purchasing Assistant

. Order supplies and Material

. Receive Packing Slips

. Accurately enter Invoices

. Assist Purchasing Manager

. Assist office manager

Receptionist

. Perform accurate Order Entry

. Prepare Job Cards

. General office duties

. Backup to accounts receivable clerk

. Assist office manager

1987-1997, 1997-2003 Kohls Dept Stores

Truck Unload Supervisor

. Supervised team of 7-10 associates

. Raised productivity level of team through

example, training and motivation

Department Supervisor

. Provided Excellent Customer Service

. Completed tasks in timely manner

. Through teamwork presented a clean, well

stocked department

Training

. In all areas provided training of procedures

and standards of Kohl's Best Practices

Education 1987-1989 MATC Madison

Associate Degree In

Business Mid-Management

1987 Graduate of Lafollette High School

Madison, WI



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