Patrick Tebben **** O’Sweeney Lane
Dublin, Ohio *3016
abh7xr@r.postjobfree.com
OBJECTIVE
To obtain the position in which my skills, interest in and enthusiasm can be fully utilized.
EDUCATION
The Ohio State University, Columbus, Ohio Bachelor of Arts, English, August 2001
COMPUTER SKILLS
MS Windows, Macintosh, Photoshop, MS Word, MS PowerPoint, MS Excel, Internet Explorer, MS Outlook, MS
Infopath, MS Sharepoint, typing skills
EXPERIENCE
STRS of Ohio
TEAM LEAD OF OFFICE SERVICES, Columbus, Ohio 4/2005-10/2010
• Handled customer orders, backorders, restock requests and reallocation of goods using our Stockroom Inventory
system.
• Used the Stockroom Inventory System to generate weekly, monthly and quarterly reports to be turned in to
management.
• Listened and responded to concerns and suggestions of staff, management, and external contacts; resolve
conflicts
• Worked closely with the STRS Communications Department to develop and distribute communications
campaigns to external recipients.
• Worked closely with the STRS Human Resources Department to distribute communications campaigns to
internal recipients.
• Provided distribution information, reports, and analysis to the manager as well as the director of Office Services.
• Compile statistical data to measure accuracy and efficiency of team performance
• Provided individual analysis of employee productivity to management.
• Lead a team of 8 people by offering assistance when needed and making a weekly schedule for all to follow to
ensure productivity and teamwork.
• Worked as the main developer of the SharePoint intranet site for our department
• Lead the transition of three departments merging into one Office Services department
• Trained and cross-trained employees so that they are able to perform tasks related to Office Supply, Mailroom,
and Loading Dock duties
• Provided technical support and guidance to team members; assist them in handling complex and difficult cases;
serve as the subject matter expert, leader, coach, and mentor
• Participated in candidate interviews for vacancies and make hiring recommendations
• Continually sought out ways to increase efficiency of the department and recommend process improvements
The Bookloft Book Store
SHIFT SUPERVISOR, Columbus, Ohio 4/2003-4/2005
• Provided directions to other Downtown attractions and area restaurant comparisons to tourists as well as regular
customers
• Was responsible for closing store each night and assisted owner with special projects
• Offered customers book recommendations and handled returns
• Operated cash register, stocked product, organized displays, managed cash drawer,
• Trained new employees on cash register use, company policies, etc.
• Received positive response from customers
References
• Danielle Bell Executive Assistant to the President of Devry 614-***-****
• Patricia Porchetti Communications at STRS of Ohio: 614-***-****
• Jeremy Boller Office Services Clerk at STRS of Ohio: 614-***-****