Customer Service Human Resources

Sharon Donnita Webster

*** ***** ******** #*

Pasadena, California 91106

626-***-**** home

626-***-**** Cell

Email: *************@*********.***

Objective: Senior Administrator position in the area of Finance or Human

Resources.

Summary

More than 25 years of experience in manufacturing, banking and aerospace

with expertise in finance, payroll, human resources customer service and

operations. I have excellent problem solving and communication skills.

Hard working team player that is able work independently. Looking to use

my current skill set to transition in a new career path if necessary.

Employment

Parsons

Pasadena, CA

Financial Specialist August 2004

to Present

Responsible for processing wire transfer for vendor payments electronically

for the International Finance Department. Wrote and implemented a training

guideline for wire transfers for the accounts payable department.

Additional duties includes providing state side support for the

international project which includes researching and resolving

discrepancies in payroll, labor, accounts payables, HR and procurement.

On a monthly basis reports are generated to the program manager. I review

and approve all vendor and expense reports for payments in support of the

Indonesia project. Research and reconcile deferred items rejected by our

compliance department in order to ensure proper billing to the government.

Honeywell Technology Solutions

Pasadena, CA (1991-2004)

Administrator 2/ Account Analyst 2 January 1999

to January 2004

Oversee the payroll processing for more than 300 employees, which included

processing timecards, labor and employee's final pay. Processed vendor and

employee expense reports for payment. Reviewed, approved, and reconciled

the American Express ghost account. Processed new hires which included

entering employee information in People Soft and provided new hire

orientation training. Initiated exit interviews, yearly open enrollment and

reviewing employee benefits. Provided training module for salary reviews

with hiring managers and processing worker's compensation claims for the

human resources department. Well versed in California labor laws and

government contracts.

Computer Operator III January 1997 to

January 1999

Received 200 incoming invoices and reviewed them for compliance with

auditing standards. Implemented a five-day turn-around for employee

expense reports. Selected to participate in cross-functional software

training, which resulted in being assigned to assist and train current

department on new program.

Promoted to Administrator 2.

Computer Operator II January 1994 to

December 1996

Monitored internal database system to ensure proper working order. Firm

knowledge and utilization of JCL (Job Control Language). Responsible for

accurate input of 500 timecards, labor corrections, manual check

adjustments and generation of payroll checks. Received, reviewed and

printed accounts payable reports to rebuild data files.

Promoted to Computer Operator III.

Sharon Donnita Webster

Page 2

Computer Operator I December 1991 to

Dec. 1993

Oversaw travel accrual and accounts on a monthly basis to ensure proper

billing. Downloaded and generated reports to human resources and payroll.

Assisted human resources by inputting employee data in People Power

database.

Promoted to Computer Operator II.

Payroll Clerk January 1991 to

December 1991

Processed payroll extensions of timecards. Utilized accounting methods for

labor corrections. Checked various registers for accuracy and distributed

and routed them to the proper personnel. Distributed payroll checks.

Utilized payroll policies and procedures to provide customer service.

Cross-trained in data entry.

Promoted to Computer Operator I.

Bank of America

Glendale, CA

Teleservices Representative-Part-time August 1996

to March 1997

Assisted customers with all banking transactions. Researched and resolved

transaction issues on customer accounts.

Brown Shoe Company

St. Louis, Missouri

Planner October 1985 to

August 1990

Utilized the computer to schedule workload requirements for seventeen

factories. Provided customer service on a continuous basis to ensure

proper filling of orders. Coordinated with buyers to constantly meet time

lines. Provided general office support.

Skills -

Microsoft Word, Excel, PowerPoint and Costpoint

Education

Florissant Valley Community College

St. Louis, Missouri

Major: Accounting

Kansas State University

Manhattan, Kansas

Major: Business Administration

Recognition - Recipient of numerous Total Quality Ruby Awards

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