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Manager Customer Service

Location:
Finksburg, MD, 21048
Posted:
September 07, 2010

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Resume:

LOGISTICS / TRANSPORTATION PROFESSIONAL Edit

Rick Rodgerson

**** ******* ****

Finksburg, Maryland 21048

Email: abh7vi@r.postjobfree.com

Phone: 443-***-****

Edit

Utilize my accumulated experience in logistics, transportation and

supply chain management, to benefit your organization in need of a

solid, energetic and resourceful self-starter. APICS CSCP certified.

Fluent with WMS, Oracle PeopleSoft, Manugistics, Maximo, ArcPlan, MS

Office. Strong working knowledge of DOT & OSHA regulatory compliance.

Currently pursuing a CPIM certification from APICS (expected

completion, 12/10).

Work Experience Edit

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Dates Employed

Job Title

Company

2/2006 - present

Logistics Manager (promotion)

GAF Materials Corp

Baltimore, Maryland

Identified property & negotiated lease for new regional distribution

facility in 2008. Designed facility plans & operational parameters.

Planned & executed relocation to new facility, cutting $1.8MM from

plant warehousing budget for 2009. Established all logistics processes

for new facility.

Implemented numerous cost savings initiatives for 2009, enabling an

additional cut of $790K from the annual shipping budget over 2008.

2009 YTD spending vs. budget favorable by 9.9%.

Improved production schedule compliance from 80% in 2006 to 97.8% in

2010.

Annual improvements in logistics KPM's for 4 consecutive years.

Spearheaded WMS pilot project installation at Baltimore plant, saving

company over $500M annually, & increasing inventory accuracy to >98% in

less than one year.

Initiated, justified & implemented project to install automated data

capture (AIDC) devices in production, tying new production to available

inventory instantaneously & with virtually no errors. Removed time

lost in reconciling production reports with warehouse inventory during

cycle counts.

Responsible for all logistics functions at GAF Baltimore plant with an

$8.8MM budget, to include timely, accurate & cost effective movement of

all inbound raw materials & outbound finished goods at three

warehousing locations.

Maintain strong working relations with unionized labor force (LIU of

North America, Local 572).

Lead staff of 6 direct reports & 85 indirects in three warehouse

locations, coordinating priorities with production, accounting,

purchasing, human resources and maintenance managers at local level.

Coordinate activities with customer service, transportation, supply

chain, legal and HR at corporate level.

4/2001 - 2/2006

Fleet Manager

GAF Materials Corp

Baltimore, Maryland

Improved operating ratio between 2001 & 2004 to move from an operating

loss to a 7.5% savings by using private fleet (vs. contract carriers).

Consolidated & managed operations of company's private fleet in

Baltimore, MD, Allentown, PA, and Bridgewater, NJ.

Directed operations of dispatchers routing loads for 65 trucks, 91

drivers, & 112 trailers from three manufacturing and two warehousing

facilities.

Coordinated freight movement with logistics managers at three

manufacturing plants.

Promoted to Logistics Manager.

12/1996 - 4/2001

Director of Contract Operations

Guardian Services Group

Baltimore, Maryland

Wrote & awarded federal contract to relocate HHG's for 1,700 military

members & families from government warehouses in Bayonne, NJ to

contract warehouse in Baltimore.

Managed federal contracts for storage and transportation of household

goods of military & state department personnel stationed overseas.

Full P&L responsibility for operations of warehouse and office staff to

ensure the prompt and accurate shipment of 650+ orders per week.

Maintained contacts with carriers, government inspectors, and outside

vendors.

Reported to Vice President of Operations.

1/1995 - 11/1996

Terminal Manager

APA Transport

Elkridge, Maryland

Full P&L responsibility for 45 door LTL terminal (Teamster labor).

9/1987 - 1/1995

Operations Manager

Roadway Package System

Richmond, Virginia

Managed operations of 32 independent contractors for RPS. Directed

staff of 3 P&D coordinators and 2 dock coordinators.

Education Edit

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School

Degree

Location

East Carolina University

B.S., Industrial Engineering

Business Minor

Greenville, North Carolina

APICS

Certified Supply Chain Professional

Baltimore

Chapter

APICS

Certified Production & Inventory Manager (candidate)

Baltimore Chapter

Affiliations Edit

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Dates Affiliated

Organization

Role

6/1996 - Present

Traffic Club of Baltimore

Member

5/2004 - Present

Council of Supply Chain Management Professionals

Baltimore Roundtable Member

1/2004 - Present

Maryland Motor Truck Association

Board of Directors nominee/

Safety Management Council/

Intermodal Council Member

1/2006 - Present

Private Sector Port Coalition

Transportation Advisory Member

4/2007 - Present

APICS

Baltimore Chapter VP of Operations

9/2005 - Present

Central Maryland Red Cross Chapter

First Aid Instructor/

Disaster Action Team Member/ Logistics Specialist



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