Customer Service Nurse
Resume:
Ashley R. Cook
Clarksville, TN 37042
Objective:
Looking for a change in my work environment. I would
like to get a position in customer service. I can use
multi-line phones, copy machines, fax machines, and I am
computer literate.
Employment History:
Andahwod Certified Nurse Aid
Mt. Pleasant, As a CNA I was responsible for the personal hygiene of
MI patients. I was required to perform physical assessments
07/2008-07/201 by doing vital signs and observing irregularities in
0 behavior and physical appearance. Documenting
989-***-**** irregularities and activities performed by myself and/or
the patients. This would include meals (intake),
elimination (bm, voids), movement, repositioning, skin
observations, complaints, behavior, cleaning personal
living areas, as well as any other occurrence throughout
my shift. At this facility I was also responsible for
the distribution of medications and medical protocol. I
was also responsible for the arrangement of resident
transportation, shift coverage in the event of a call in,
new staff, occasionally shift supervision.
Fairfield Inn
Mt. Pleasant, Room Attendant
MI As a room attendant for the Fairfield Inn I was
03/2008-07/200 responsible for cleaning vacant and occupied rooms. This
8 job required that I pay special attention to detail and
989-***-**** care for the needs of our guests to ensure that they have
a memorable stay. Speed and efficiency is a very
important aspect of this position. As well as thinking
ahead to better time management. And getting to know the
regular and new guests on a name to name basis.
NAPA Auto
Parts Driver
Mt. Pleasant, As A driver for NAPA I was responsible for sorting and
MI delivering auto parts and supplies. I was required to be
11/2007-03/200 well organized and to plan ahead to ensure deliveries got
8 made in a timely fashion. I interacted with all of our
989-***-**** customers to make sure that they received the best
service that could be offered. I was also required to
pick up old auto parts and organize returned items.
Other responsibilities included were stocking and
cleaning the front and back of the store and using the
computer system to check in returns and designated
location codes for items new to the store.
Tendercare
Clare, MI Certified Nurse Aid
01/2007 - As a CNA I was responsible for the personal hygiene of
09/2007 patients. I was required to perform physical assessments
989-***-**** by doing vital signs and observing irregularities in
behavior and physical appearance. Documenting
irregularities and activities performed by myself and/or
the patients. This would include meals (intake),
elimination (bm, voids), movement, repositioning, skin
observations, complaints, behavior, cleaning personal
living areas, as well as any other occurrence throughout
my shift.
Laurels Certified Nurse Aid
Mt. Pleasant, As a CNA I was responsible for the personal hygiene of
MI patients. I was required to perform physical assessments
02/2006 - by doing vital signs and observing irregularities in
01/2007 behavior and physical appearance. Documenting
989-***-****, irregularities and activities performed by myself and/or
MI the patients. This would include meals (intake),
02/2006 - elimination (bm, voids), movement, repositioning, skin
01/2007 observations, complaints, behavior, cleaning personal
989-***-**** living areas, as well as any other occurrence throughout
my shift.
Hot N' Now Crew Worker
Mt. Pleasant, As a crew worker I worked at the drive-thru; taking
MI orders and exchanging money. I also performed the duties
07/2005 - of cooking, prep, opening and closing, bagging meals, and
02/2006 cleaning.
Busser
Huron Mountain As a seasonal employee I was required to clear and set
Club tables, cleaning of kitchen and dining room, prepare the
Big Bay, MI dining room for guests, replenish the buffet, help with
06/2004 - kitchen prep work and cooking, taking special orders,
08/2004 supervising children's dining room.
06/2003 -
08/2003
Education:
High School Diploma Certified Nurse Aide
Major: General Studies Major: Health Occupations
Mt. Peasant Public Schools
MI Mt. Pleasant Area
Technical Center
MI
College
Major: General/Semester
Mid Michigan Comm. College
MI
Certificates and Licenses:
Nurse Aide Registry Document, MI Dept. of Consumer & Industry
Services, MI
Notes and Other Information:
I am a fast learner who enjoys learning new things and a dedicated
worker. I have
common sense and good communication skills and I enjoy working as a
team
member and will take charge to complete a task.
Skills
-Experience w/ multi-line phones
-Experience w/ Microsoft Word, Excel, PowerPoint, and Access
-Experience using fax machine
-Experience using copy machine
-Knowledge in medical terminology
Reference:
Jamie Wheeler - Licensed Practitioner Nurse
James Kremsreiter - Resident Care Manager
Karla Snyder - Certified Nurse Aide
Contact this candidate