Sales Manager
Resume:
Alicia Tevis
Holland, Ohio 43528
abh7rs@r.postjobfree.com
Professional Profile
. Goal-driven, dedicated college personal professional with
communication and Public Relations background, as well as experience
in Advising, Orientation, and Housing.
. Proven sales performer, meeting and exceeding monthly sales goals set
by company, as well as setting and obtaining personal sales and
business goals.
. Team player with unsurpassed interpersonal skills and demonstrated
ability to handle student, parents, and administrative staff questions
and concerns.
. Student focused communicator, with proven ability to understand and
convey complex product information, and build strong relationships
with both students and parents, and deliver sales presentations.
. Energetic contributor with demonstrable detail orientations.
. Strong multi-tasking/ organizational proficiency
. Strong cognitive skills, including problem analysis, decision making,
financial and quantitative analysis.
Professional Experience
Assistant Branch Manager, Hertz Local Edition, Toledo, OH, 2008 to
present
. Developed new ways to better effectively manage existing accounts,
resulting in 100 percent account retention and higher monthly revenue.
. Month over month growth in fleet. Through multi-tasking skills,
managed a location, substantial growth in fleet Month and year to
date.
. Monthly sales bonuses by meeting and exceeding sales quota set by
company.
. Negotiated 2 substantial accounts which in return grew fleet and
revenue. (Not in my core role, however by building relationships in
return the door was open, and I went above and beyond, recognized by
state manager.)
. Establish relationships with customers, who in return come back to
Hertz as opposed to the competition, Also receive quarterly Customer
Satisfaction survey bonus)
Guest Service Team Lead/ Human Resources Business Partner (Management),
Target Corporation, Toledo, OH, 2006-2008
Executive Intern, Target Corporation, Lexington, KY, 2005-2006
. Ensured great guest service daily and team member satisfaction
. Consistently looked at Guest Survey scores, data, and trends.
. Drove sales by overseeing the guest service experience throughout the
entire store. (Did this by building relationships with team members,
guests, and making sure the needs of both were meet.
. Effectively provided team with orientation and training, counseling
and coaching, and on-the-job support, in return had the most
promotions out of my team.
. Exceeded daily and monthly RED CARD (credit card) applications. Did
this to ensure my staff and team members that not only am I holding
them accountable but what better way to train the staff then to show
through action.
Resident Assistant, Eastern Kentucky University Housing office, Richmond,
KY 2004-2006
. Provided paraprofessional advising to undergraduate students in three
distinct residential environments. (Freshmen, sorority living floors,
and upperclassmen)
. Developed and conducted programs on diversity, chemical abuse,
personal development, relationships, security, and academic
performance.
. Managed administrative tasks including room condition reports,
maintenance requests, incident reports, and room change process.
. Assisted and responded to needs of 60 women.
. Enforced and upheld university policies
. Responsible to safety and security of building during 24 hour "on duty
"periods.
Orientation Leader, Eastern Kentucky University First Year Programs office,
Richmond, KY, 2004-2006
. Ease transition to college community for new students, transfer
students, and non traditional students. Assist there family members
to their students transition.
. Facilitated numerous seminars and workshops for both students and
parents.
. Worked with Banner system to assist students in the registration
process.
. Studied and learned account information so that I would better assist
in questions about student accounts.
. Greatly enhanced my leadership skills throughout process.
Education
. Bachelors of Arts Degree in Communication (Concentration: Public
Relations)
University of Toledo
Toledo Ohio
Reference
. Available upon Request
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