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Sales Customer Service

Location:
Knoxville, TN, 37918
Posted:
November 08, 2010

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Resume:

Natalie K. Meadows

**** ************ ****.

Knoxville, TN 37918

Mobile 865-***-****

abh7r9@r.postjobfree.com

CAREER SUMMARY

An aggressive and successful outside sales professional seeking added

growth. Achieved sales quotas and successfully managed marketing projects

throughout my career experience. Portable skills include driven

personality, my ability to maintain relationships as well as the

professionalism to manage business contacts and an energized networker

within the Knoxville community.

EDUCATION

UNIVERSITY OF TENNESSEE Knoxville, TN

August 1997 - May 2001

. Bachelor of Science in Communications.

WORK EXPERIENCE

Modern Woodmen

Recruiting Coordinator Knoxville, TN June

2010- Present

. Provide job seekers information about how a career as a Financial

Sales Representative at Modern Woodmen can provide the rewards and

opportunities of income, impact and independence.

. Facilitate all preliminary recruiting efforts including networking in

the community to gather names, research the internet to review

employee resumes, speak with colleges in the East Tennessee area to

recruit potential students and alumni, network with other recruiters

in the area to act as a resource for one another in our recruiting

efforts.

. Increase visibility of the company through networking in the community

to raise awareness about Modern Woodmen and what we do in the East

Tennessee area.

. Support Managing Partners in the recruiting process by facilitating

prescreening interviews, checking references, administering the Career

Profile testing and consistently working with all Managing Partners

and their schedules to bring potential employees in for the initial

interview.

. Assist the Managing Partners in the initial interview process with the

company through formal interviews, lunches, job fairs and career

briefing presentations.

. Prepare recruiting packets and materials for initial interviews,

career briefings and job fairs.

. Facilitate all job postings and recruitment ads with outside media.

Employbridge (Staffing Solutions)

Account Executive Knoxville, TN

April 2005- February 2007

. Produced monthly and annual growth budget by delivering new business

and developing further business within existing accounts.

. Developed full knowledge of the assigned sales territory to

effectively prospect new opportunities for business.

. Secured new accounts and expanded business in existing accounts by

preparing and presenting successful proposals.

. Maintained sales calls client relationship management information

while administering 60 sales calls along with 8-10 face to face

appointments weekly.

. Consistently increased office staffing hours by bringing in all levels

of clients into the branch.

. Worked with all branch employees to successfully communicate with each

of my clients; the internal branch employees, the businesses as well

as our employees.

. Supported the operations staff with screening, recruiting, testing and

interviewing candidates for potential client positions.

. Assisted the operations and recruiting staff on a consistent basis

with recruiting advertising needs and onsite recruiting through job

fairs throughout the community.

. Coordinated onsite client recruiting efforts in conjunction with the

operations staff.

. Attended daily meetings with the branch employees to successfully

communicate the clients' and the branches needs and support the

operations staff in filling my clients' positions.

. Maintained and service clients with all invoicing needs monthly.

. Served as the President of Business Network International Chapter

outside the office to market our name to the Knoxville community.

. Acted as a Knoxville Chamber Ambassador to further involve myself with

Knoxville businesses and their management personnel, while being

noticed numerous months as the Knoxville Chamber Ambassador of the

Month.

Metron North America

XM Satellite Radio Account Executive Knoxville, TN

August 2003 - April 2005

. Successfully planned, managed, implemented and launched over 250

marketing programs in a 16 month period.

. Persistently increased client volume and revenue throughout the

company with exceptional project management style and skill.

. Served as the primary point of contact for all aspects of the client

relationship with Metron North America.

. Promoted all client communication throughout the company with

consistent planning of schedules throughout the entire organization

within multiple departments.

. Supplied daily operational project status and timelines to the client

by working with all departments and their project capacity.

. Implement and manage multiple programs for my client with project

management skills.

. Developed training for call center representatives on new programs.

. Resolved escalated call center and customer service issues.

. Coordinated all website/IT development projects through managing

multiple personnel schedules and project timelines.

. Trained, managed and facilitated all client projects with warehouse

personnel.

. Guided and assisted the warehouse employees by monitoring client

inventory weekly.

. Managed fulfillment process daily.

. Compiled invoicing for the client on a weekly basis.

. Worked in conjunction with the client's vendors during the inventory

receiving process.

. Reported to senior management on the client's volume, forecasting,

shipments, project and timeline status.

SunTrust Mortgage

Marketing Director / Production Assistant Knoxville, TN

July 2001 - April 2003

. Implemented marketing and production support to approximately twenty

mortgage originators by producing marketing materials such as flyers,

brochures, sales manuals and mortgage advertisements.

. Accompanied originators on joint marketing and sales calls to promote

and maintain relationships.

. Assisted the Production manager with his schedule, meetings and travel

arrangements.

. Assembled meetings with outside marketing vendors to discuss potential

strategies while maintaining the marketing budget.

. Serviced and coordinated all department functions, meetings, and

banquets in an administrative role.

. Served as the United Way representative for Residential Mortgage

Lending Department.

. Managed rate lock desk with secondary marketing according to pipeline

volume.

. Compiled monthly reports while calculating originators compensation

and incentives.

. Provided assistance to maintain originators customer database.

. Uphold the mortgage referral program to initiate cross selling

throughout the bank.

Aramark

Marketing/PR Internship Knoxville, TN January

2001 - May 2001

. Worked in the marketing office.

. Gained valuable knowledge of the marketing and public relations

process.

. Designed special event flyers.

. Prepared direct mailings, press releases and special events.

University of Tennessee

Student Assistant to President Dr.

Joseph E. Johnson Knoxville, TN July 1998 - May 1999

. Acquired leadership skills.

. Assisted the President by preparing all communication memos.

. Developed clerical skills required to run a large university system.

ACTIVITIES

BNI Chapter President

Knoxville Area Chamber Ambassador

Blount County Area Chamber Ambassador

Zeta Tau Alpha: President 2000

Second Vice President 1999

Social Chair 1999

Dance Marathon Morale Committee

Student Alumni Associates

Public Relations Student Society of America

Volunteer Football Hostess

Lived in Spain for six weeks while studying the Spanish language and

culture.

QUALIFICATIONS

Proficient in working with Windows, Microsoft Excel, Microsoft Word,

Microsoft Power Point, MortgageWare, Eback

Office, Warehouse Management System, TracIt, InfoMan, Ecommerce Maintenance

and BridgeIT



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