Quality Assurance Test

Sunitha Rao

abh7r3@r.postjobfree.com

832-***-**** (C)

Summary:

Over SIX years of IT experience in Quality Assurance Software testing.

Strong knowledge of Software Development Life Cycle processes like

Iterative Process, V model.

Experienced with Test Automation and Manual Testing.

Experienced in Automated Testing using tools like Win Runner, Load

Runner, Test Director, QTP and Rational Robot

Expertise in creating Test Plans, Test Strategy & writing Test Cases.

Extensively involved in System Testing, Integration Testing, Regression

Testing, Functionality Testing, User Acceptance Testing (UAT) Load Testing,

and GUI Testing

Enhanced test scripts using checkpoints and parameterization.

Extensive experience in Functional, Regression, Integration, User

Acceptance, and System Testing.

Ability to perform Risk Analysis to meet Deadlines

Excellent Analytical skills & a Team Player. Possess excellent oral and

written communication skills and pleasing interpersonal skills.

Technical Skills:

Testing Tools: QTP, Win Runner 7.5, Rational Robot, Load Runner 7.0,

Test Director8.0

Programming Languages: C, .NET, Java, SQL, PL/SQL

Databases: MS Access, Oracle 9i, SQL Server

Methodologies: Agile, Iterative Process, RUP, Black Box Testing & White

Box Testing

Operating Systems: Windows 95/98/XP/NT/2000, UNIX

IDE: SQL*Loader, Toad, SQL Navigator 4,Text pad, PVCS

Web Applications: HTML, DHTML, XML, Java Script

Others: MS Word, MS PowerPoint, MS Excel, PageMaker

Education:

Masters in Computer Engineering, University of Houston (TX, USA) GPA:

3.90

Bachelors of Technology in Engineering, KITS (India) GPA: 3.82

Professional Experience:

Virgin Money, Boston MA

Feb 10 Aug 10

SQA Engineer

VM Website

Loan Proposal application: potential customers to facilitate the awkward

conversation of asking money will use the loan proposal tool. This tool

will not only provide advice on how to ask money but also build a

professional looking loan proposal document that will help facilitate the

process and help a potential lender better understand the borrowers

need.

Virgin Money referral project which allows customers to refer their

friends/family, when the referrer opens an account with virgin money $25

will be refunded to both.

Logix is an application that helps Loan managers to import new leads from

Leads 360 and populate 13 different tables from information collected in

leads 360 application.

Responsibilities:

Prepared Test Strategy, Master Test plan and prepared the test cases and

test responsibility matrices for the Virgin Money website applications.

Involved in entire QA Life cycle, which includes Test designing, execution of

the entire QA process and documentation of test plans, test cases, test

procedures and test scripts.

Share Point Issue Tracker is used to track and report defect to developers.

Configuring Quality Center to centralize the requirements and execute the

manual test case scripts.

Used QTP for regression testing.

Undergone training in Agile Methodology.

99¢ Only Stores, Katy

April 08 Aug 09

Senior QA Analyst

Variable Pricing Initiative

99¢ Only Stores needs to maximize margins and profits, and by optimally pricing

items both areas can be improved. The current system only allows permanent

pricing at 99 cents or X for 99 cents. All other price points are treated as

promotional prices because that is the only place where non 99 cent price points

can be maintained. This will also include the option to price items above 99 cents

with special security.

Responsibilities:

Developing test plans, test strategies, test schedule and project estimates.

Preparing and delivering Test status reports during test execution and final

Test Reports.

Creation, Execution and Validation of test cases based on the business

requirement of the application.

Determining test data requirements, review test cases, test procedures and

to monitor test execution and to communicate test project status to the

higher management.

Responsible to conduct team meetings and review the progress and issues

of the team.

Verifying/Validating transactional data from MS SQL Server.

Shell, Houston

June 2007 till date

QA Lead

Vehicle Service Data Upgrade

Jiffy Lube has an ongoing contract with Motor Information System to provide vital

vehicle technical and service data, known collectively as Chekchart. This data is

highly integrated and leveraged in POSnet, Jiffy Lube’s point of sale system.

This data is used to service every customer’s vehicle so one of the requirements

placed on Motor was to improve the quality and completeness of their data. These

data improvements will be achieved thru expanding single data records that

formerly covered many vehicles, into many data vehicle specific records. This effort

will provide the required level of detail for accurate service.

The following are main components of vehicle service data upgrade:

Improve Data Integrity and Accuracy

•

Improve delivery process of vehicle service data to the stores by:

•

Minimizing the amount of processing required to load the data

received from MOTOR.

Accelerate the delivery of MOTOR data to the stores with a target of

once a month; better if the process can accelerate delivery in less

than a month.

Improve support of Quality Assurance by JLI

•

Before Chekchart data is released to the stores, it must be reviewed and

approved by the business data quality assurance specialist, Deployment

user and BAM QA.

o The Business user will compare the data by running ESM report

and Ottocare QA User is primarily focused on testing within

POSnet and in particular, Ottocare and ESM.

o Deployment User is judging the file primarily on file size.

o QA User is primarily focused on system testing within POSnet

and in particular, Ottocare and ESM.

Ensure the process does not corrupt the data.

Responsibilities:

Analysis of source systems and work with business analysts to identify, and

•

understand requirements

Developing test plans, test strategies, test schedule and project estimates.

Preparing and delivering Test status reports during test execution and final Test

Reports.

• Creating test cases and test scripts.

Responsible for the testing of application at unit level, module level and

system level for quality of the software.

Various other tests such as System, Integration, UAT, regression, load

•

and stress were performed to check various business functionalities.

Assisted in the process of analyzing large amount of expected Vs Actual

•

results using Test director.

• Involved in defect reporting and tracking using Test Director

Verifying/Validating transactional data from SQL Server database.

Shell, Houston

Jan 2007 –May 2007

QA Consultant

ZYTAX re engineering project – ZYTAX

Tax Reporting: Implement additional ZyTax functionality that will allow Indirect Tax

Compliance staff to meet jurisdictional reporting requirements for excise/ motor fuel

tax returns. The additional system functionality along with system reconfiguration

will give Tax staff the necessary tools to:

• File amended & EDI returns without IT support and excessive manual

effort.

Electronically maintain customer license listings for compliance reporting

•

and audit support

Utilize ZyTax decision process to enhance system flexibility, while reducing

•

reliance on IT support

Utilize system generated tax forms and schedules without the need for

•

maintaining separate forms and schedules in Access, which requires

additional Access support

Create a standard process for reconciling general ledger entries to

•

ZyTax output using the GLRecon product

Enhanced security that will allow the system administrator to manage

•

application rights and implementation of a data archiving process for

improved system performance & audit support

Responsibilities:

• Analysis of source systems and work with business analysts to identify,

study and understand requirements

• Documenting test plans, creating test cases and preparation of test data.

• Documentation of System Requirement Specifications and System Design

Specifications.

• Primarily responsible for developing Extraction, Transformation and Loading

processes using PL/SQL procedures, Oracle database.

Verifying/Validating transactional data from MS SQL Server, MS Access.

Responsible for the testing of application at unit level, module level and

system level for quality of the software.

Various other tests such as unit, Integration, UAT, regression, load and

•

stress were performed to check various business functionalities.

Assisted in the process of analyzing large amount of expected Vs Actual

•

results using Test director.

Involved in defect reporting and tracking using Test Director

•

State Street Bank, Boston

Oct 05 – Dec 06

QA Systems Engineer

The GLFIXHUB is a FIX protocol messaging hub/server. The hub’s primary

responsibilities are:

1. Establish and maintain FIX protocol connections with clients of the HUB

This functionality is provided by Transact Tools.

2. Route messages between the connections This functionality is provided by

a combination of the TT routing framework and custom code written by us.

3. FIX Normalization – A combination of TT Translation Functionality and

Custom Translations will be needed.

Alert administrators and clients (Traders) when an exceptional FIX message event

occurs

Responsibilities:

Developing test plans, test strategies, test schedule and project estimates.

Preparing and delivering Test status reports during test execution and final Test

Reports.

Creation, Execution and Validation of test cases based on the business

requirement of the application.

Monitoring development projects and tracking release contents.

Determining test data requirements, review test cases, test procedures and to

monitor test execution and to communicate test project status to the higher

management.

Responsible to conduct team meetings and review the progress and issues of

the team.

Interface/Integration testing with applicable downstream systems.

Verifying/Validating transactional data from MS SQL Server, MS Access.

Performed GUI interface testing on the client side using Win Runner.

Responsible for the testing of application at unit level, module level and

system level for quality of the software.

Various other tests such as positive, negative, regression and stress were

performed to check various business functionalities using Mercury tools.

Assisted in the process of analyzing large amount of expected Vs Actual results

using Test director and Win Runner.

Nortel Networks, TX

May 2003 – Aug 2005

QA Engineer

Nortel is involved in building a Rate Based Intrusion Detection System to monitor

the traffic on critical servers. The system consists of various modules related to the

OSI layers including TCP state machine and legitimate IP addresses, an internal

secure web server and web site, CLI (Command Line Interface) and an Oracle

database. Traffic in both directions is monitored and checked against a

continuously updated threshold. If the traffic crosses the threshold, packets are

dropped for a certain amount of time.

Responsibilities:

Formulating detailed Test Plan using Rational Test Manager, after analyzing

•

business rationale and software requirement artifacts

Worked with the Requisite.

•

Responsible for giving presentations and reports to potential Business

•

Partners and Financers.

Used Rational Requisite Pro to organize, prioritize and track changes in the

•

project

Conducted Functionality, End to End, Security, during the various phases of

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the development of the application using Rational Robot

Involved in Data Driven testing by creating data pools

•

Conducted Functionality, End to End, Security, during the various phases of

•

the development of the application using Rational Robot

Responsible for certifying module functionality

•

Monitored traffic using TCP Dump and Ethereal

•

Wrote test scripts according to the test plan requirements

•

Generated packets to simulate Ethernet, IPX, TCP, IPv4, IPv6, ICMP,

•

ICMP6, Multicast, broadcast, Unicast and other packets

Performed Layer3 OSPF, BGP 4, RIP v2, BGP/MPLS VPNs protocol testing

•

using Smart Bits

Wrote UNIX scripts for automating the packet generation and traffic

•

generation process.

Responsible for overseeing customization of Smart bits packet generation

•

scripts

Conducted testing for telephony protocols (VoIP, SIP, h.323)

•

Responsible for testing the device functionality for TCP state machine,

•

Legitimate IP addresses, Port flood, Port scan and other modules.

Responsible for verifying the functioning of the Device under SYN floods,

•

Ping of Death attacks, IP spoofing and other kinds of Rate based Intrusions.

Created Batch files for running multiple scripts to generate traffic.

•

Responsible for checking events through log files

•

Conducted Manual and automated testing with Rational Robot on CLI and

•

GUI.

Conducted Unit Level, Module Level and System Level Testing using UNIX

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Shell Scripting.

Responsible for Positive, Negative and functional testing of the GUI

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manually and using Rational Robot.

Responsible for Configuration testing on various Windows platforms, IE,

•

Netscape and Mozilla.

Responsible for downloading various software tools for packet generation

•

and client server simulation.

Accomplished bug reporting and tracking using Rational Clear quest.

•

Responsible for weekly updates at project meetings.

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Environment: Rational Test Suite, Windows 2000, Oracle, Apache Web server,

Smart bits, Net gear switches and C.

Mellon bank, PA Oct

02 – Mar 03

QA Consultant

This enables bank customers to access their accounts through web. The

application delivers online services including Account Information, Bill

payment, Transfer of funds, Regional Community Banking, Corporate

Banking, Private Banking, Mortgage Banking, Secured Lending, Asset

Management, Mutual Fund Servicing, new product offerings and customer

correspondence with the bank. Primary responsibilities included reviewing

and translating functional specifications to test cases and test plans. I am

also involved in the development and execution of automated test scripts to

support the functional requirements.

Responsibilities:

Create Test Plans taking into account user requirements and functional

•

specifications

Involved in writing Test Cases and Test Scripts

•

Performed manual testing before going for automation

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Back End Testing by manually executing SQL queries to extract data from

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the database and check for data integrity

GUI, Functionality, Data Driven and Regression Testing of the web based

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application using Win Runner.

Involved in creation and maintenance of Test Matrix to gauge the progress

•

on a regular basis.

Participated in the test environment setup and in ensuring that the facilities,

•

test tools and scripts are in place to successful performing the required

testing effort.

Involved in defect reporting and tracking using Test Director and following

•

up with facilitate image processing and visualization of Images Pertaining to

Non Destructive Engineering. Development team to verify that the defects

were fixed.

Participated in bi weekly meetings to discuss the status of the project,

•

Involved in the preparation of technical documentation and final summary

report

Environment: HTML, XML, JSP, Web Sphere, SQL, Windows NT, Oracle 8i,

WinRunner6.0, Test Director6.0 Server, and Windows NT

Price Water House Coopers, Dallas, TX

Dec 2001 – Sep 2002

QA Engineer

Worked on Acceptance and continuance, this Lotus Notes application is developed

by PricewaterhouseCoopers (PWC) for its internal use in its auditing and financial

department. It is a complete end to end tool designed for a PWC auditor to be

used when auditing any of its clients like American Express etc. This tool is

designed to be used in PWC offices worldwide. Wrote new Test Plans and

enhancing existing Test Plans to incorporate and capture new business rules or

specifications

Responsibilities:

Wrote new Test Plans and enhancing existing Test Plans to incorporate and

•

capture new business rules or specifications

Reviewed and analyzed system requirements, to understand the

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customizations design and implement testing strategies

Involved in functional testing of the Domino Server Deploying Client Files,

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Team Asset files and communications and other kinds of the company’s

audit files using QTP

Tested the audition from a three layered strategy with all scenarios like

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conversion, suspending, archiving and locking of files.

Wrote customized functions in VB Script

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Executed Test Plans manually and with automated tools such as QTP

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Performed Security Testing, GUI testing, and Data Validation testing using

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QTP

Responsible for testing software upgrades and performed interface testing

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Verification of all defects and executing regression tests under delivery of fix

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for defects and new builds; and verified the “fixes” for the reported bugs

Performed Ad hoc, System, Regression, and Integration, Black box testing

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at various phases of the development and test cycles.

Performed data migration using SQL Queries

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Worked with a bug tracking tool called R2R and was responsible for writing

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new test plans and update existing test plans to current new specifications

Worked on a tight schedule and was consistent in delivering assigned tasks

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Used Test director for bug reporting and following with development team

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Environment: QTP, IBM Lotus Notes, Dominos Server, Windows 2000/XP, .NET,

Oracle, IIS, Test Director, Toad.

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