*** ******* ****** 908-***-****
Bridgewater, New Jersey 08807
************@*****.***
Executive with broad operational leadership experience in financial
services firms. Superior skills in the area of project management,
strategic change initiatives, budget planning, business process
reengineering, delivering business benefits through implementation of multi-
faceted programs impacting people, business processes and technology
capabilities. Organized and proactive executive who efficiently
coordinates resources to achieve desired operating results. Creates high
performing teams and brings bottom line improvement to an organization.
Background includes variety of start up organizations, restructurings,
establishment of new departments, development of workflows and operational
turnarounds, project management in the insurance and reinsurance industry.
Strengths
Strategic Business Transformation
Technology & Business Strategic Alignment
Application Development and Deployment
Program, Project, and IT Governance
SME- Insurance
Change Management
Process Design and Improvement
Executive Work Experience
Software Guidance and Assistance, Inc.- Project Manager 11/2009- Present
. Project Manager responsible for strategic design and implementation of
operational efficiency projects.
. Responsible for driving rapid implementations of client systems by
optimizing solution configuration and directing implementation
resources to meet client needs.
. Deep experience in reinsurance and insurance
Kimball and Associates- Senior Consultant- 1/2009- 11/2009
. Responsible for developing operational infrastructure, reporting and
special operational and underwriting projects for client companies.
. Developed business plan for Client Company.
. Develop business needs requirement documents
. Analyzed underwriting process and procedures
. Revised reinsurance claims collection procedures
Marsh USA- Vice President- 4/2007- 8/2008
. Manage Quality Assurance for insurance policies issued by Marsh.
. Led large transformational projects.
. Manage 6 locations and 64 colleagues.
. Reengineered department coverage checklist and analysis, improving
efficiencies and technical expertise.
. Reduced turnaround time to less than 3 business days improving time
service to clients.
. Improved average department quality to 95% quality ratio.
. Increased department productivity by 37%,
. Reduced staff by 16%,
Bridgewater Program Managers - Principal - 5/2005 - 4/2007
. Developed an ADR Workers Compensation solution for NY Union
contractors.
. Conducted presentations to NY Insurance Department and Workers
Compensation Bureau.
. Secured fronting insurance company paper, reinsurance and contracted
with various underwriting and claims administrators.
. Performed due diligence on TPA's.
. Coordinated Feasibility Study for program with outside actuarial firm,
contractors, insurance and reinsurance companies.
. Marketed ADR product to contractors and union executives across state
of New York.
. Performed underwriting of contractor operations.
American Re-Insurance- Vice President, Insurance Operations- 5/1995-5/2005
. Responsible for countrywide Insurance Operations for American
Reinsurance's admitted and non -admitted insurance companies. American
Re is a specialty insurer and reinsurer.
. Managed all program insurance clients.
. Specialized in implementing major business transformation and system
integration efforts for fronting insurance company r program business.
. Designed and implemented operational and underwriting review /due
diligence process for program clients, mga's.
. Performed due diligence and operational analysis of new clients,
internal operations claims, underwriting, and accounting.
. Developed spreadsheet model to analyze financial impact of writing
commercial program business in each state. Model developed actual
company cost for all programs on annual basis.
. Company liaison for system vendors.
. Appointed functionary for Market Conduct Surveys, Insurance Department
Audits.
. Compliance Officer.
Guy Carpenter & Company- Assistant Vice President- 5/1991-5/1995
. Managed reinsurance claim operation.
. Managed Contract Wording Department for reinsurance treaties
. Market Relations Officer (newly created position) improved
relationships with domestic and international reinsurers.
. Project manager for collection of over $1 billion in claims for
Hurricane Andrew.
Royal Insurance -Territorial Admin Manager 1989-1991
Crum & Forster Personal Insurance- A V P- 1979 - 1988
Allstate Insurance- Division Supervisor- 1975-1979
United States Air Force- 1974-1975
Commissioned Officer.
Education
St. Michael's College - Winooski, Vermont
B.A. Business Administration
INSURANCE KNOWLEDGE
Charted Property Casualty Underwriter (CPCU), Associate in Reinsurance
(ARe), Associate in Underwriting (AU), Certified Workers Compensation
Professional (CWCP), Licensed Insurance and Reinsurance Broker, Member
(IIA), Institute of Internal Auditors, former member Board of Governors
National Workers Compensation Reinsurance Pool Board (Chairman of Audit
Committee).