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Customer Service Sales

Location:
Tonawanda, NY, 14150
Posted:
November 08, 2010

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Resume:

Robert P. Weekley

*** ***** *****

Tonawanda, New York 14150

716-***-****

abh7i0@r.postjobfree.com

QUALIFICATIONS

. Professional standard of the highest quality when dealing with the

public

. Consistent record of relationship building, networking, customer

service, sales and follow-up skills

WORK EXPERIENCE

August 2010 - Present Trans-Border Global Freight Systems Account

Executive

. Responsible for maintaining current accounts in the Western New York

Area

. Responsible for 4-6 solid face appointments per day Tuesday, Wednesday

and Thursday every week

. Calling on new businesses to further develop account base

. Show independence by working from my home office

. Working with businesses to find better solutions for their freight

moves both internationally and domestically

. Providing the best customer service in the freight industry

. Meeting with clients in a face to face atmosphere

. Main goal is to be the face for Trans-Border for the Western New York

area

. Gather freight specifications from customers to find cost effective

ways to move it for them

. Responsible for $2000 per month in new customer freight moves

. Help to maintain our current customer freight spending by meeting with

them to discuss new products and new areas of service opportunities

2009 - 2010 Geico Property Insurance Agent

. Answering incoming calls of customers interested in property/renters

insurance policies

. Licensed in 40 states to sell homeowners insurance

. Maintain the highest level of customer service in the industry

. Closing 5-7 policies per day

. Knowledge of 8 different partner insurance companies applications and

guidelines

. Work with people from all over the country to ensure their homes and

personal property are fully covered

2007 - 2009 Schawns Home Food Service Manager

. Responsible for maintaining nine route days consisting of 480-500

total customers

. Delivering high quality frozen food directly to the customers home or

business

. Responsible for obtaining 1-2 new customers per route day

. Responsible for $200,000+ in food sales per year

. Maintaining a safe driving record

. Responsible for $9,000 of truck inventory

. Training of new CSMT's

. Executive Sales Club for 2008 (Meeting or exceeding sales goals)

2005-2007 SeeVast Corporation - Account Executive

. Selling high quality placement ads on premier websites such as

MSNBC.com, FOXSPORTS.com, WSJ.com, and MARKETWATCH.com

. Consulting with business owners for proper placement of ads to get

optimal viewing

. Helping customers to utilize "click" dollars to get the best results

from their advertising campaign

. All sales directly closed over the phone showing customer has

confidence in me and the product I am selling

. Creating text ads for client base

. Prospecting new business

. Maintaining a current customer base and their advertising dollars

2003 - 2005 Verizon Yellow Pages - Account and Marketing Executive

. Consulted with local business owners to help maximize their

advertising dollars and attract customers through the Verizon

Superpages & Superpages.com products

. Prospected and expand Verizon's customer base through marketing

programs and presentations

. All sales directly closed over the phone showing customer has

confidence in me and the product I am selling

. Managed renewal of $500,000/year advertising program revenue

. Maintained customer retention by monitoring credit accounts and

providing tireless customer service

. Designed and implemented custom websites and advertisements which

suited specific customer needs

CERTIFICATIONS

. Completion of Verizon Sales Training (four week course)

. Completion of the "180 Degree From Traditional Sales Training" at the

Sandler Sales Institute 2006

. NYS-EMT Certified



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