TIMOTHY A. LEON

*** ** **** ( Ashland, OH, ***** ( 330-***-****(C) ( abh7em@r.postjobfree.com

SENIOR OPERATIONS MANAGER

Product... Engineering... Procurement ... Manufacturing... Quality...

Service

A strategic, yet hands on coach with demonstrated ability to identify

critical priorities, lead positive change and leverage company assets. An

excellent communicator building business relationships in traditional and

B2B (Business to Business) settings as measured by business growth,

profitability and sustainability. Groomed to serve as General Manager, a

Functional Team Lead or provide Technical / Management Consulting Services

PERSONAL CHARACTERISTICS

Disciplined, Analytical, Resourceful, Personable, Technical, Ethical,

Motivational, Responsive, Predictable

PROFESSIONAL STATISTICS

$15M Budget Responsibility 45% Service Margin 83% Order Turn Time Reduction

60 Direct / Indirect 100% Sales Increase 46% Installation Improvement

Associates

18% Market Share Increase 10% Cost Reduction 73% Inventory Reduction

Accomplishments

Production / Engineering Program / Project Manager P&L / Budget

Manager Responsibility

Procurement / Logistics Infrastructure / LEAN / Six Sigma /

Manager Technology Kaizen

Quality / Service Management Strategy Deployment ERP / Oracle Leadership

Customer / Supplier Joint Ventures / Value Stream Management

Management Partnerships

PROFESSIONAL Experience

SNAP-ON BUSINESS SOLUTIONS, Richfield, OH 1987 to 2010

A leading software development, publishing, hardware and services company

serving the Automotive, Powersports and Construction Equipment markets

Director, Logistics & Fulfillment Operations (2002 to 2010)

The General Manager for a $10M Hardware business within a $180M Software

business. Managed 60 direct reports/$15M annual spend. Ability to

formulate, sell and navigate to a vision. Project Management, Lean

Principles, Respectful Relationships and Passionate Customer Care are core

management philosophies.

Transitioned to Internal Consultant / Rapid Continuous Improvement

Facilitator as Operations dissolved.

. Hardware Product and Fulfillment Leadership including Engineering,

Quality, Depot Services and End to End Supply Chain (Quality,

Purchasing, Planning, Production, Inventory, Shipping, Logistics).

Sales Doubled and Market Share Increased 18%.

. Supply Chain Optimized with a Direct Ship B2B Fulfillment Model.

Leveraged buying power to a single source exceeding 7% sustainable

cost reduction the first year while improving all metrics.

. Order TAT Reduced from 3+ days to hours. Improved Quality, Data and

all SLA's. Decreased COG's, Inventory, Transit, Warehouse, Overhead,

SKU's, Suppliers and Bottlenecks 8 years straight.

. Negotiated Favorable Freight Agreements, corporate wide, in light of

significant volume decreases.

. Developed and grew a new Computer Hardware Support Service called

Spare In The Air (SITA) from inception to $2.2M annually with a 45%

GPM over a 5 year period.

. Inventory reduced from $1.5M to $400k (2006-2009). Inventory turns

improved from 5.3 to 20.

. Planning Models Refined eliminating shortages, reduced inventory 70%

and reduced obsolescence.

. Reduced Process Errors over 70% minimizing delays during multisystem,

complex installations.

. Interim Manager for a National Training and Installation team while

retaining all Operations responsibilities. 25 traveling associates

for 6 months. (Hiring Freeze)

. An internal Lean Consultant harnessing process expertise to deliver

positive change.

. Facilitated Kaizen Events, created metrics, visible dash boards,

maintained action plans and facilitated bi-weekly, cross-functional,

multi-site team meetings creating an accountable, strategy achieving

culture.

Personal Comments: An accomplished leader, intimate with all functional and

administrative business elements. A strong technical foundation, empathic

inter-personal qualities and polished business acumen earns respect and

enables results. Quality is my passion. This philosophy achieves a "Great

Place to Work," a "Partner of Choice" and "Passionate Brand Loyalty," It

instills discipline, confidence and enables pride in all.

Tim Leon, Resume, Page 2

Manager, Production and Depot Repair (2000 to 2002)

. Trained users in the new Oracle ERP.

. Optimized the ERP System using LEAN Initiatives to ensure the ERP ROI

objectives were achieved.

. All Service and Shipment Objectives Achieved per expectations and the

Annual Operating Plan.

Oracle ERP Implementation, Operations Team Lead (1998 to 2000)

. Operations Project Leader in an intensive 20 month project to

Implement Oracle ERP eliminating approximately 27 disjointed data

islands and business systems.

. Kaizen Events utilizing Value Stream and Swim Lane Process Mapping

dissected all processes to their fundamental elements with inputs,

value adds and outputs defined. Processes then reassembled to meet

business needs within the ERP Standard Functionality.

. Advanced Project Management techniques applied to finish on time,

within budget and make plan.

Manager, Process Control (1992 to 1998)

. Responsible for Manufacturing Engineering, Depot Repair, Quality

Assurance and Process Improvement.

. Accountable for all process controls with aggressive improvement

targets.

. Provided LEAN / Continuous Improvement consulting services to all

business units.

. Coached Process Improvement Analysts to save 4 times their salary

annually.

. Managed all new products and Engineering Changes into the supply

chain, production and service.

Engineer, Quality Control (1987 to 1992)

. Solidified designs, developed and documented manufacturing/quality

strategies and processes.

. Created a comprehensive Supplier Certification / Quality Survey

administered on site.

. Provided technical coordination to procurement and supply chain while

selecting qualified sources.

. Developed and coordinated Alpha and Beta Test Plans controlling

release Toll Gates.

. Created the foundation for the Product Documentation system and

Engineering Change Process.

. Implemented supplier and manufacturing quality processes.

HIBBING ELECTRONICS CORPORATION, Hibbing, MN 1983 to 1987

Electronics Assembly and Test providing an array of customer -centered

solutions for electronic needs.

Assurance Engineer

. Participated in defining and documentation of manufacturing and test

processes for Printed Wire Board Assembly (PWBA) Manufacturing.

. Played a key role maintaining control while growing business from $10M

to $30M over 4 years

Vocational Instructor (1984 to 1998)

. Developed and taught various adult education courses in Statistics,

Quality and Best Practices at Technical / Vocational Institutes in

both Hibbing and Wooster

EDUCATION / PROFESSIONAL TRAINING

BS, Electronics Engineering Technology, University of Minnesota, Duluth, MN

Certified Quality Engineer (CQE), American Society for Quality, Mansfield,

OH

Foundations for Leadership, Creative Leadership, Hartford Graduate Center,

CT

Situational Leadership I & II, Ken Blanchard Co., Richfield, OH

TECHNICAL SKILLS

Oracle ERP, MS Office, Discoverer, MS Project, MS Visio,

ISO 9000, Strategy Deployment, Statistics, Computing Infrastructure

COMMUNITY

Scout Master, Sr. Church Choir, Rotary, Youth Coach

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