Quality Control Customer Service

Tommy Earl Forehand

PO Box **

Hobbsville, NC ***46

Home Phone 252-***-****

Cell Phone 252-***-****

*******@**********.***

SUMMARY

I am a loyal and focused professional with twenty-five years of experience

in a high volume manufacturing environment and 5 years of experience in

warehouse and cargo container shipping. I have extensive knowledge of

production and quality control. I consider myself as being safety

conscious, well organized, and a problem solver that possesses excellent

leadership and communication skills. I always look forward to new

challenges and the opportunity to contribute my skills and experience to

the success of a new company.

EXPERIENCE

Virginia International Terminals - Norfolk, Virginia

Rail Operations Superintendent - (7/2007-8/2009)

Responsible for loading and unloading of cargo containers on inbound and

outbound rail cars. Coordinated with Norfolk Southern Railroads, the

inbound and outbound trains due in and out of the terminal. Set up the

production of loading and unloading cargo containers on rail cars.

Supervised approximately 50-60 ILA union members to carry out production

schedule. Other responsibilities included training, coaching,

scheduling,inventory,payroll, issue resolution, and communicating with

other departments to resolve production issues.

? Exceeded all department safety goals. Met or exceeded all department

production goals.

International Paper - Franklin, Virginia

Dry End Superintendent - (2005-2007)

Responsible for three departments: Planer, Drying, and Shipping. Team

members included: three supervisors, five team leaders, and sixty hourly

employees. Department responsibilities included: laying out production

schedules, meeting production requirements, assuring all quality procedures

were being met, keeping department at or below budgeted cost, and assuring

peak equipment efficiency. Other duties included: payroll, hiring,

scheduling, inventory, training, coaching, performance evaluation, issue

resolution, communicating with other departments to resolve production

issues, and recording all production information. Also, all maintenance

work orders were entered on the SAP Maintenance System, and work orders

were prioritized with the Maintenance Superintendent.

? Met or exceeded all department production and safety goals and kept

departments below budgeted cost.

International Paper - Franklin, Virginia

Dry End Supervisor (2003-2005)

Responsible for First Shift Planer Mill and Drying Department. Team

members included: three team leaders and thirty-one hourly employees.

Responsible for three computerized drying kilns and an automated wood

planning operation, four-man clean-up crew, all forklift operations, and

ordered and maintained all manufacturing supplies.

? Exceeded all department goals which included: feet per hour, uptime,

and quality grade out.

International Paper - Franklin, Virginia

Wood Products Second Shift Supervisor (2001-2003)

Responsible for one team leader and twenty-four hourly employees.

Department was a computerized and automated lumber cutting mill.

Responsibilities included: meeting production requirements, assuring peak

equipment efficiency, and targeted quality sizing. My specification also

included: scheduling production, ordering and maintaining manufacturing

supplies, and overseeing all quality control aspects.

? Achieved excellent record for meeting and exceeding production,

quality, and safety goals.

Indalex Aluminum Solutions - Winton, North Carolina

General Foreman - Extrusion (1992-2000)

Leader of a team consisting of three foremen and twenty-four employees

operating CNC presses, automatic metal handling systems, and extrusion

saws. My responsibilities included: laying out production schedules,

meeting production requirements, assuring peak equipment efficiency, and

checking quality - plus proper specifications of extrusions by using

specific measuring devices. My specifications also included: hiring,

scheduling, training, inventory, coaching, performance evaluation, issue

resolution, communicating with other departments to resolve productions

issues, and recording all production information.

? Achieved excellent record for meeting and exceeding production

requirements while maintaining highest quality standards.

Indalex Aluminum Solutions - Winton, North Carolina

General Foreman - Paint Division (1982-1992)

My department included the entire Paint Division, two foremen, and forty-

five hourly employees. I was in charge of the electrostatic painting of

aluminum parts. Some of my responsibilities included: scheduling

production, ordering all paint and supplies, overseeing quality control,

assuring that paint equipment, fluid pumps, air compressors, and overhead

cranes were in peak operating condition.

? Acquired thorough knowledge of safety usage involving solvents and

chemicals. This included: solvo-150, xylene, butacarbitol, and

sulfuric acid.

Indalex Aluminum Solutions - Winton, North Carolina

Quality Control Technician (1981-1982)

The testing of aluminum on tensile strength and stress machines, checking

properties of aluminum extrusions, using blueprints, and checking

extrusions of proper dimensions.

? Possess strong skills in the usage of precision measuring equipment

including: calipers, micrometers, gauges, and squares.

PROFESSIONAL DEVELOPMENT

Seminars and course work in Performance Evaluation, Performance Counseling.

Leadership Trust, Workplace Diversity, Metallurgy, Total Production

Management, First in Service (Team Problem Solving), Customer Service, EPA

Requirements, Trained by Barlow World as Class II Forklift Trainer.

TECHNICAL TRAINING AND SKILLS

Plant Safety, Hazmat Recognition, Confined Spaces, Crane and Forklift

Operation.

EDUCATION

College of the Albemarle: High School Diploma, Elizabeth City, NC.

REFERENCES

Upon Request

Contact this candidate