Customer Service Technician

Jordan Hall

**** * **** **. #*

Honolulu, HI ****7

Phone: 808-***-**** (Cellular)

E-mail: abh7b5@r.postjobfree.com

Objective

* To obtain a position that will enable me to utilize my skills to the

best of my ability.

Experience

Service Consultant, Cutter Chevrolet

July 2009-Present

* Provide customers with all the information they need to make an

informed and intelligent decision in the maintenance and/or repair of

their vehicle.

* Perform a complete detailed interview with customer and write-up an

accurate repair order in ADP.

* Communicate between technician and customer to build a proper repair

procedure.

* Work closely with the parts department to help gather and organize

necessary parts for repair.

Sales Associate, Cutter Chevrolet

July 2005 - July 2009

* Played a role in opening and establishing the largest Chevrolet Dealer

in Hawaii.

* Job required working well with customers and excellent people skills

and the ability to produce results on a regular basis.

* Required extensive knowledge of the product and salesmanship, as well

as the ability to take direction from superiors and others more

experienced.

* Involved extensive use of legal documents and procedures.

* Awarded the Highest Grossing Salesman at the store for two years in a

row averaging $3200 per vehicle.

* Awarded Salesman of the Month three times.

Reconstruction Technician, Jackson Auto Group

October 2002 - July 2005

* Processed all vehicles that were traded-in or purchased by dealership.

(28 pt. inspections, change oil, rotate tires, brakes, etc.)

* Acquired extensive hands-on training in the servicing and repairing of

vehicles.

* Trained, supervised and evaluated staff members.

* Placed orders to restock merchandise and handled receiving of

products.

Station Attendant, Aiea Shell Inc.

August 2001 - April 2002

* Provided customer service in a fast-paced environment.

* Maintained and restocked inventory.

* Gained experience working a register and fuel pump operations.

Education

Aiea High School, H.S. Diploma

Computer Skills

Proficient in Microsoft Word, Excel, Power Point, and Internet.

References Available Upon Request

Contact this candidate