Sales Manager

William T. Duddles

**** ********* *****[pic] Lake City, MI 49651

[pic] 231-***-**** cell[pic] ****.*******@*****.***

Materials Management, Operations Management, Program Management

Experienced materials manager with a proven track record of program

management, process improvement, cost reduction and budgetary control.

Skillful in team building and empowering employees to facilitate self-

directed lean operations. Focus-driven leader with ability to orchestrate

complex customer relationships and develop supplier partners for win-win

outcomes for the organization.

Supply Chain Management, Cost Reduction, Continuous Process Improvement,

Inventory Management

Strategic Alliances, Vendor/Customer Relationship Management, Cross

Functional Team Leadership

Project Management, Production Scheduling, Freight Management, Executive

Presentations, Purchasing,

PROFESSIONAL EXPERIENCE

SELF-EMPLOYED Lake City, Michigan 2009-present

Training /Consulting

Provide training and expertise on cleaning chemicals, equipment and

programming to maximize return on investment for institutional customers.

Troubleshoot issues and provide reports to management on resolved problems.

Propose process and relationship improvement activities to increase sales

and lower costs for clients.

KALKASKA SCREW PRODUCTS INC., Kalkaska, Michigan 2007-2009

Precision machining and manufacturing firm

Materials Manager

Led purchasing for organization to manage cash, maximize economy, improve

quality and inventory levels in tooling, direct and indirect materials, and

work in process. Managed and developed lean production scheduling, material

movement, plant resources, team member and equipment utilization to meet

customer requirements and budgetary constraints. Managed tool room with

proper min/max levels and accurate inventories for scheduled production

based on customer releases. Provided positive, effective leadership to

materials department (production control, purchasing, shipping, and

receiving) to improve throughput and reduce costs. Developed and monitored

supplier relationships for on-time delivery, process improvements,

logistics, and quality. Enhanced MRP and purchasing system to further

company goals by developing dash board tools to monitor product timelines

and enable lean manufacturing.

. Negotiated pricing with vendors which lead to reductions in cost up

to 40% on high volume tooling

. Project management role in a successful, multiple product launch with

an automotive customer

. Reduced turnaround times by 40% on outside purchased services

. Eliminated waste oil disposal costs by initiating eco-friendly

purchase program and recycling

. Reduced shipping costs 23% through negotiation and selection of new

providers

. Facilitated and led initiatives to reduce late deliveries by 38% on 129

part numbers with an aerospace customer

ECOLAB, INC., St. Paul, Minnesota 1998 - 2007

Provider of cleaning and sanitation solutions to institutional and

industrial customers

Territory Manager

Developed new business prospects through needs assessment, created and

presented sales proposals to meet needs. Performed cost analyses;

negotiated pricing and terms to attract new business. Established accounts

and maintained records, product orders and service reports to effectively

manage sales relationships. Trained customer employees and recommend

procedural improvements to enhance safety and profitability of customers

operations. Planned sales strategies and set goals to exceed expectations.

Cultivated relationships with customers and distributors to increase

opportunities for beneficial cross promotions of products. Monitored costs

and accounts receivable to increase profitability.

. Awarded rookie of the year for outstanding sales and leadership

. District Territory Manager of the year award for top performance in

sales and customer retention

. Member of the Million Dollar Club

. Improved profitability by reducing account receivables by 35%

CLARK FOODSERVICE, INC., Cadillac, Michigan 1983 - 1997

A Full Service Food Distributor

Inventory Control

Controlled inventory consisting of over 6000 SKU in a full service food

distributor. Oversaw activities related to product returns, vendor credit,

authorized sales credit, and product sampling. Developed a system to track

product returns which resulted in 15% savings. Interacted with all levels

of company to drive reductions in product damage and inventory loss.

Coordinated year-end inventory counts and assisted with audit. Established

guidelines for cycle counting and tracked inventory adjustments to maintain

accurate inventory. Developed reports on picking errors and damaged/spoiled

products to improve customer satisfaction and increase profitability.

EDUCATION

Master of Business Administration

Baker College Center for Graduate Studies - Flint, Michigan, GPA: 3.84/4.0

Bachelor of Business Leadership

Baker College - Cadillac, Michigan,

TECHNICAL SKILLS

MS Office: Word, Excel, PowerPoint, Access, Outlook, Project

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