Engineer Testing
Resume:
Suchithra Basavaraju
Schaumburg,IL *****
abh74o@r.postjobfree.com
SUMMARY
Over 7 years of cumulative experience in Software Development Life Cycle with emphasis on Quality
Assurance using Mercury Interactive tools like Win Runner, QTP, Test Director, Quality center and
Bugzilla. Extensive Experience in Manual and Automated Testing of applications developed on
Windows and UNIX environment The extensive software testing exposure includes the manual and
automated testing of Client Sever, Multi Tier, Stand alone and Web based applications .
EXPERTISE
Experience in System Specification Analysis, Testing Methodology and Test Plan Formulation.
Prepare Manual and Automation Test Cases, Test Procedures, Test Scripts, Test Execution,
and Defect Logs and Bug Reports for the application
Involved in Black box testing in Windows environment and UNIX environment.
Involved in all type of testing like Functionality, Regression, Integration, User Acceptance,
Installation, Smoke, System, Localization, and Backend testing of Client/Server and Web based
applications on various browsers.
Performed Manual Testing, GUI application testing, Black box and Grey box testing and Automated
Testing using Win Runner and QTP.
Expertise in Web testing, Client/Server testing and Back end Testing.
Well known with all the stages of Defect Tracking Life Cycle (DTLC).
Extensively used Test Director, Quality Center, Clear Quest and Bugzilla for requirements tracking,
defect tracking, results analyzing and status reporting .
Experience in working with Software Development Life Cycle (SDLC) like Agile, Waterfalls
method, Scrum,RUP.
Involved in entire QA Life Cycle, which includes Requirement Gathering, Use Cases Review,
and preparation of Solution Design Document and also Release Notes
Extensive experience in creating SQL and PL/SQL scripts for data validation.
Experience in Testing Data ware house Applications using ETL Tools Like Informatica,Ketel
and Business Objects for reports
Experience in writing test scripts in HTML, Shell Scripting and VB Script
Experienced in Configuration and Change Management using Visual Source Safe, Tortoise
SVN, Clear Case (Release Management).
Experience in Product Testing.
Experience in leading people, assigning weekly task to team members and supervise the progress.
Experience in Retail E Commerce testing
Demonstrated ability to self motivate and be flexible within a fast paced environment
Self starter ability to adapt and learn new things quickly and have great attitude.
Possess excellent Communication and Presentation skills along with verbal and written skills.
Ability to handle multiple projects simultaneously with a limited timeframe release cycle.
Delivering and implementing the project as per scheduled deadlines, extending post
implementation and maintenance support to the technical support team and client.
Conducting system study and coordinating with team members for requirements mapping, system
design & integration, implementation.
TECHNICAL SKILLS
QTP(8.2/9./9.5) Win Runner 8.2/7.6, Load Runner 7.x,Test Director
Testing Tools
Test Language TSL Script, VB Script, SQA Basic
Languages C, Java script, SQL, HTML, XML, VB Script,
Web Technology J2EE, EJB, JSP, JDBC, XML, HTML, ASP 2.0,.NET
Databases Oracle 10g, DB2, Sybase, SQL Server2000, MS Access, Sybase, Rapid
SQL,
Database Tool SQL Toad, Jxplorer, WinSql, RapidSQL,
Web Server Web logic, IIS, Tomcat Web Server, WebSphere,
Bug Tracker Test Director 8.0/Quality Center9.0/10.0, Bugzilla, Clear
Quest,Jira
Reporting Tools: COGNOS Series 8/7, Crystal Report
Version Control CVS, SVN, Clear Case, PVCS, Visual Source Safe
Operating System Windows 2000/XP/NT/2000/98,Vista,Windows 7, Mac, UNIX, Solaris, Linux.
Documentation Tools MS Office (Word, Excel, PowerPoint, Outlook) Adobe Acrobat.
Mainframe JCL, CICS, ISPF/TSO, DB2, SPUFI, QMF, FILE AID
Browsers Windows [ IE, Mozila, AOL, Netscape] Mac [Safari, AOL, Mozila, IE]
PROFESSIONAL EXPERIENCE
McGraw Hill, CA Nov 09’– Till Date’
Remedy AR System
QA Engineer
Description:
Remedy AR System, the core of all our products is a client server multi platform workflow system that
enables various Business applications to be written for various industries. BMC Software itself develops
BSM applications like IT Service Management (ITSM), Asset Management (AM), etc using Remedy AR
System.
Responsibilities:
Involvement with QA planning, coordination and implementation of QA methodology.
Reviewed Business Requirement Documents and Technical Specification document.
Automation approach using Mercury QTP was investigated for Regression Scripts
Designed a proposal for Hybrid Automation Framework using Mercury QTP to support
fast approaching Hot Fix deadlines.
Interacted with business users to conduct thorough requirements analysis.
Interacted with business analysts for designing and implementation of user cases and test
plans
Assisted in on going process improvement efforts to ensure test planning, execution, and
reporting is effective, efficient, standardized, coordinated, and integrated.
Developed test plans and test cases according to business requirements
Preparing of Test Plan, Test Cases, Release Notes, UAT Test Cases and Functional
Specification.
Conducted testing like Functional, Regression, User Interface, Usability, Installation, Positive
and Negative testing.
Conducted smoke tests whenever we get a new build or version.
Developed traceability matrix between requirements and test cases to ensure adequate
test coverage
Testing also involved Backend testing of application to check whether data was going on proper
and designated database tables.
Conducted System Testing and User Acceptance Testing.
Performed Functionality testing, Regression testing manually.
Investigated software bugs and interacted with the developers to resolve those.
Verified known bugs against new builds.
Used BMC Software’s own Remedy Quality Management (QM) application to report, verify
defects and tracking them.
Actively participated in weekly meeting focused on resolving technical anomalies in the testing
process.
.Environment: C++, Java, Eclipse, Oracle 10i, Remedy Quality management, and Windows XP, n tier
application.
Capital One, Dallas, TX Mar 09’ – Oct 09’
QA Analyst
Worked as QA Analyst to convert the conventional method of processing credit card applications
to CAPS(Credit Card Application Processing & Services) for Capital One. The web based credit
card presentment system removed the need for monthly paper statements by providing an
attractive and user friendly legal online document. The various components of the project
included enhancements to features like Card Information, Balance Summary, Billing Periods,
Balance Details, Statement Information, Credit Balance Refund, Lost / Stolen Cards, and
introduction of new features like Archive Statement Request, Coupon Redemption, User
Verification Service and Email Notifications.
Responsibilities:
Involved in requirement analysis and use case analysis.
Used Scrum methodology in agile software development process
Preparing of Test Plan, Test Cases, Release Notes, UAT Test Cases and Functional
Specification.
Automation of test cases using QTP
Conducted testing like Functional, Regression, Smoke, User Interface, Usability,
Installation, Positive and Negative testing.
Tested the application in various platforms like XP, Vista, and Windows 7.
Tested on Various Browser combinations like IE 7, 8, Firefox, Safari.
Responsible for language testing.
Responsible for setting up Test environment.
Reporting the defects in Mercury Quality centre.
Responsible for finding bugs, verifying, and closing the bugs.
Participate in bug review meeting and giving the status of the bugs.
Conducted smoke tests whenever we get a new build or version
Check application compatibility on various browsers (Cross Browser testing)
Assisting the customers for the new product and their requirements.
Responsible for presenting the product to Management, Marketing people, and
Customers.
Monitoring Test Effort Estimation, Specification Review and Group Review of Work
Products.
Developed traceability matrix between requirements and test cases to ensure adequate
test coverage
Responsible for giving PASS/FAIL certification for weekly release.
Trained and helped team members on how to write test case, file bugs, verify them, and
helping them in other task.
Responsible for assigning every week task to others and compiling the report and send it
to Management
Environment: ASP.NET, XML, COBOL, JCL, TSO, ISPF, FILE AID, JavaScript, PERL, SQL
SERVER, Oracle 9i, DB2, Solaris UNIX Informatica, Windows XP,QTP,QC
State Farm Insurance, Dallas, TX Jun 08’ Feb 09’
QA Tester
State Farm Insurance is one of the leading Insurance providers. The application EBPP (electronic
bill presentment and payment) provides customers with auto insurance and home insurance
Quotes, View previous EBPP billing and payment history and choose to receive email when bills
are ready for viewing. The payment option available on EBPP is electronic funds transfer.
Responsibilities:
• Involved in Development and Execution of Test Plans, Test Cases & Test Scripts by
reviewing the business requirements document, and technical specifications document.
• Documented Test cases corresponding to business rules and other operating conditions
• Prepare status summary reports with details of executed, passed and failed test cases.
• Reported the bugs, Email notifications to the developers using the Quality Center.
• Monitored status using Quality Center to close the bugs/cases as and when fixed.
• Analyzed all the bugs in the Quality Center reported by the users during the UAT.
• Performed Integration Testing, Functionality testing, System Testing, Regression Testing.
• Developed Test scripts and enhanced scripts using QTP
• Involved in the functional testing of web pages using QTP
• Prepare Automation Scenarios and Test cases.
• Participated in User Acceptance Test (UAT), Documented procedures and guiding the
users in verifying various transactions on the System.
• Responsible in providing regular test reports to the management.
• Made extensive use of MS Office tools to create and maintain documents such as test
plans, test execution and test results documents.
• Tested the backend database using SQL queries
• Worked with Unix Shell Scripts extensively
• Worked on the build management and Release management for the product release
Environment: Quality Center, QTP, VB. Net, Asp.Net, HTML, Web Logic, SQL Server, UNIX
Abbott Vascular, Santa Clara, CA Oct 07’ May 08’
QA Analyst
Description: Abbott Vascular uses a web based application ‘Clinical’ in their clinical research
group for their various clinical trials. The project involves new functionality developments in the
application that enables the users to gather various kinds of information as per FDA regulations
when they go on monitoring visits to hospitals during clinical trials. eClinical is integrated with
Documentum and Kofax for content management and with Noetix for reporting. My role consists
of performing system test for each major release and for minor production support releases.
Responsibilities:
• Participate in business requirement meetings.
• Interact with developers and BAs to understand the design and technical specifications.
• Work with Business analysts and present the test strategy to the entire team in order to
obtain the necessary approval.
• Create functional and integration test cases based on business requirements and design
documentation.
• Automated 50 % of the test scripts using QTP.
• Execute test cases during System Test and Regression Test cycles.
• Extract and validate data utilizing SQL against an Oracle database.
• Revise test cases for new and revised features and capabilities.
• Record and track defects discovered through the testing process using Remedy tool.
• Create various reports to analyze the testing progress.
• Create the documentation in compliance with the required regulatory rules.
• Perform testing and validation of Production tickets and issues.
• Perform Deployment testing on Production environment for each major and minor
Release.
Environment: WebLogic, IBM PowerSystems (AS/400), J2EE, Documentum WebTop 5.3, Kofax
7.5, Noetix WebQuery 5.5, Oracle9i, SmartSpace 1.0, Remedy 5.0 and Windows 2000/NT/XP
Sprint PCS, CA Nov 06’ – Sep 07’
QA Engineer
Description:
Sprint’s data warehouse system contains information from its customer billing and service
records, augmented with external, publicly available information about business customers. Both
the sales and customer information is made available through this data warehouse to evaluate the
customer needs, buying patterns and trends. This information enables sales and marketing
managers to check what additional services with customized rates, they might sell to customers.
Responsibility:
Preparing of Test Plan, Test Cases, Release Notes, UAT Test Cases and Functional
Specification.
Reviewed Business Requirement Documents and Technical Specification Developed Test
plans and Test Cases executed manually for different modules.
Performed testing like functional, integration, regression, System Testing, and validation
testing on application with Manual testing process.
Participated in weekly QA meetings and Bug review meetings with the Dev and QA
teams.
Used Test Director to file bugs, keep track of bugs and write test cases.
Completely understood how CRM System works and use the knowledge for Data testing.
Verified bugs and Closed the bugs, if needed re opened the bugs to fix.
Developed automation test scripts on QTP.
Implemented Data Driven test to verify the same functionality with multiple sets of data.
Environment:
J2EE, Swing, Web logic, Tango sol Cache, KODO JDO, QTP, Mercury Quality Center
Subex Azure, Bangalore Sep 04' Oct 06'
Optima 4.5
QA Engineer
Description:
The Carrier Cost Administration System (CCAS) is designed to provide Network Planners and
Carrier Relations Managers with a comprehensive set of tools for managing carrier tariff
information. The system comprises a central database, which stores cost data by carrier for each
route served by that carrier together with a number of ancillary data tables that are used by CCAS
in processing the cost information. The main source of data for CCAS is in the form of tariff data
supplied by carriers, ideally in spreadsheet format.
Responsibilities:
Testing the application manually before automating the desired test cases.
Monitoring Test Effort Estimation, Specification Review and Group Review of Work
Products.
Preparing of Test Plan, Test Cases, Release Notes, UAT Test Cases and Functional
Specification.
Handling release including writing release notes, making release to clients, etc.
Undergone the Black box testing for functional flow of the applications.
Performed Positive and Negative testing.
Testing the application at module level and system level for the quality of the software,
collecting the data from the central system to validate the test cases.
Conducted Functional testing, Regression on each build or version of the application
through QTP.
Testing the functionality of the system in various OS/Browser combinations.
Tested XML and HTML files.
Responsible for reporting bugs to the corporate bug tracking system and verified known
bugs against new builds.
Bug reporting was done using the Bugzilla.
Environment: QTP, VB Script. Bugzilla, SQL, Web 2.0, IIS Web server, Java Script, XML,
HTML.
Sasken Communication, Bangalore. Jul 02' –Aug 04'
Granite XNG System
QA Engineer
Description:
An Inventory Management System. It is divided into 4 types xng client, xng admin, workxng and
web Xng. Xng organizes database information in two ways, by Data set and Object class. The
Xng database maintains three sets of data: Working, Archived, and Template.
Responsibilities:
Developed Test plans and Test Cases executed manually for different modules.
Performed testing like functional, integration, regression, System Testing, and validation
testing on application with Manual testing process.
Participated in weekly QA meetings and Bug review meetings with the Dev and QA
teams.
Used Test Director to file bugs, keep track of bugs and write test cases.
Completely understood how CRM System works and use the knowledge for Data testing.
Verified bugs and Closed the bugs, if needed re opened the bugs to fix.
Implemented Data Driven test to verify the same functionality with multiple sets of data.
Environment: Test Director, DB2, IBM Web sphere, J2EE, AJAX, MS Outlook.
Academia
Bachelors of Engineering (Computer Science) from Visveswaraiah Technological University,
Karnataka, India
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