Customer Service Manager
Resume:
Mandy A. Thompson
abh6xp@r.postjobfree.com
Education: Iowa Wesleyan College, Mt. Pleasant, IA Graduated:
December 2006
Bachelor of Science - Accountancy GPA:
3.2/4.0
Qualifications:
o Experience with Microsoft Word, Excel, Windows XP, Windows
Vista, Ultra Tax, Tax Act 2004, General Ledger Software,
QuickBooks 2004-2010, Governmental and Non-Profit Accounting
Software, Ad Hoc, and CPSI software, FX Engagement Software.
o Actively reviewing and sitting for the CPA exam.
o Strong analytical and computer skills.
o Demonstrated leadership ability in work situations, courses,
and activities.
o Upper level accounting courses completed at Western Illinois
University.
Experience:
HTH Consultants, Libertyville, IL
January 2010-Present
Senior Staff Accountant
o Prepared state and federal tax returns for: Corporations,
Partnerships, Trust, Estates, and individuals.
o Performed analytical reviews of tax returns, payroll, and
bookkeeping.
o Familiar with tax regulation and GAAP.
o Processed wirte ups for corporate, individual, not-for-
profit, and partnership's returns which included full sets of
workpapers and references.
o Prepared both federal and state tax returns, including;
1040s, 1130s, 990s, 1065, 1041, and 706s
o Prepared such state returns as; California, Colorado,
Florida, Illinois, Massachusetts, Missouri, North Carolina,
Ohio, Pennsylvania, and Wisconsin.
o Prepared both federal and state payroll tax returns,
including ; 91s, 940s, IL941s, UI/C3 reports, W-3s, and W-2s.
o Prepapred and reviewed both personal and corporate financial
statements.
o Assisted with tax planning and projections for individuals
and corporations.
o Written and processed multiple correspondences to both the
Internal Revenue Service and Illinois Department of Revenue.
o Participated in phone conversations with the Internal Revenue
Service regarding notices and levies issued by their service.
o Worked closely with management in creating a budget system,
and implanting new software.
Clifton Gunderson, Peoria, IL January
2009-October 2009
Audit Associate
o Performed audit procedures at clients' offices, with training
and supervision of the Clifton Gunderson audit team.
o Performed analytical reviews to analyze financial accounts
and trends.
o Familiarized with Single Audit, State Compliance, and
Financial audit processes.
o Worked with a variety of associates, managers, senior
managers and partners on assigned projects.
o Displayed knowledge of accounting principles and applied this
knowledge to each assignment.
o Demonstrated strong organizational skills, focused on
producing work that was accurate and thorough with attention
to detail.
o Dependable and determined to complete assignments within
assigned deadlines without sacrificing quality.
OSF Holy Family Medical Center, Monmouth, IL
September 2007 - April 2008
Staff Accountant
o Processed and oversaw all daily operations for payroll.
o Prepared, examined, analyzed accounting records, financial
statements and other financial reports to assess accuracy and
conformance to reporting and procedural standards.
o Performed Ad Hocs as well as financial analyses and
preparation of required financial reports.
o Assisted in the preparation, maintenance and reconciliation
of budgets.
o Prepared and submitted depreciation schedules, asset listing,
and general ledger entries.
Hy-Vee, Ft. Madison, IA July
2001 - December 2008
Assistant Manager
o Provided prompt, efficient, and friendly customer service by
exhibiting caring, concern, and patience in all customer
interactions.
o Compared cash totals with actual totals.
o Organized, managed, and assessed employee productivity.
o Trained and supervised new employees.
o Regulated cost allocation for product inventory.
o Prepared unpaid invoice report, reconciled Electronic Funds
Transfer (EFT), and accounts receivable.
o Encoded and balanced checks from each cash register for
deposit.
o Prepared check out and cash accountability report.
o Reconciled invoices, entered into system, and sent to
corporate.
Associations and Activities:
o Casas Por Christo - constructed houses in Juarez, Mexico
January 2009
o Beta Alpha Psi, Western Illinois University
January 2007- December 2009
o Member of the Illinois CPA Society
January 2007 - Present
o CPR Certification
August 2008
o American Motorcyclist Association Member
May 2007- Present
o Iowa Wesleyan College Volleyball
August 2005 - November 2006
. National Tournament Qualifier, Regional Champions,
Conference Champions
Mandy A. Thompson
179 Woodlake Blvd Apt 2409 Gurnee, IL 60031
abh6xp@r.postjobfree.com
References:
Terri Springer
CFO/Vice President of Finance OSF Holy Family Medical Center
Phone: 309-***-****
Extension: 412
Email: abh6xp@r.postjobfree.com
Chad Ward
Vice President Real Estate/Consumer Loans Lee Co. Bank
Former Hy-Vee Assistant Store Director
Phone: 319-***-****
Email: abh6xp@r.postjobfree.com
Kevin Rosenburg
Accounting Instructor, Southeastern Community College
Phone: 319-***-****
Extension: 8188
Email: abh6xp@r.postjobfree.com
Mike Hansen
Former Assurance Associate, CPA, Clifton Gunderson
Phone: 309-***-****
Delora Mancera
Former CFE for Clifton Gunderson
Phone: 815-***-****
Cheryl Weston
Beta Alpha Psi Faculty Advisor
Phone: 309-***-****
abh6xp@r.postjobfree.com
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