John Nordmeyer, PMP
Suffolk, VA 23435
abh6wt@r.postjobfree.com
757-***-**** (H)
Clearance Status: Active Secret expires 3/11/2020
OBJECTIVE
To apply my leadership skills, supported with my technical background,
in order to lead a coordinated team of professionals in a fast paced
technology environment.
EMPLOYMENT
Wyle Laboratories Virginia Beach, VA
Project Manager 2009 - Current
Working as a Government Contractor on a two year contract.
Responsible for leading a multi vendor team of 15 Analysts in a
project to replace NMCI with the Next Generation (NGEN) Navy
management model. Using ITIL V3 as the basis for the new management
model. Working with the Navy and other vendors to set direction and
manage to deliverables. Responsible directly for 4 analysts, to
include timesheets and performance reviews. Uses a matrix leadership
model to make the team successful and productive.
Cox Communications Chesapeake, VA
Manager, IT 2007 - 2009
Responsible for a team of 21 leaders and individual contributors
supporting the billing system, business intelligence reporting,
application development, and the interactive digital video platform.
Set direction and developed both non-exempt and exempt roles as well
as other leaders, while reporting directly to the Vice President
level. Participated in the cross functional leadership team that
managed the net gain and revenue strategy for the Hampton Roads
system. Lead the planning and operations of the Interactive Video and
Video on Demand product initiatives by working with Product Marketing
and Network Operations to ensure a compelling product and a satisfying
customer experience. Worked closely with all other business
departments to help find, implement, and support technology solutions
that meet their needs. Worked with Corporate and field leadership on
standardization and product initiatives. Partnered with the Manager
of IT Operations to develop and lead the standardization of our
internal IT processes to conform to ITIL best practices.
Compass Technology Virginia Beach, VA
IT Applications Manager 2005 - 2007
Worked for a technology company that was both the outsourced IT
department for a large non-profit organization and a Microsoft ISV for
CRM 3.0. Responsible for a team of analysts and developers supporting
Constituent Relationship Management (CRM) and Direct Marketing
Automation systems. Lead the team defining and aligning the company's
IT service delivery processes to the ITIL framework. Helped to
implement a Project Management Office as the start of a professional
services line of business. Lead the upgrade project for Great Plains
to include the implementation of a web based time entry and HRM self-
service solution. Managed the skills development path of a staff that
has been developing in DOS/Foxpro based legacy systems to meet the
challenges and opportunities of the latest technology. Aligned the
department's duties and priorities to successfully accept, implement,
and support custom developed Microsoft based CRM and Direct Marketing
Automation systems. Duties included project management, budgeting,
work force management, executive needs analysis, and business process
redesign.
Lillian Vernon Virginia Beach, VA
IT Applications Manager 2004 - 2005
Responsible for a team of analysts and developers supporting Order
Management and Warehouse Management systems. Managed the
implementation of multiple 3rd party solutions and new in-house
development on AIX, Windows, .NET, and Oracle replacing legacy
DOS/Foxpro, mainframe DB2 and AS/400 systems. Also managed
implementation of ODS/DSS Data Warehousing Solution. Duties included
project management, budgeting, work force management, coordination
with contractors, application architecture design, and executive needs
analysis.
Coldwater Creek Inc. Sandpoint, ID
IT Applications Manager 2004
Responsible for the team that supports the Order Management Systems.
Used standard SDLC methodologies and project management skills to
implement upgrades of 3rd party applications, develop new in-house
applications, and modify existing systems. Coordinated efforts to
implement needed controls and procedures to comply with Sarbanes-Oxley
requirements. Directed the custom modification of the Order Mgmt
system to use a new co-branded credit card solution. Developed the
corporate plan to convert the current Order Management System from an
HP3000 platform to open client server systems. Developed the plan to
convert the legacy sales tax solution from mainframe to multi-channel
Java web service based solution. Recipient of semi-annual performance
based bonuses.
Senior Data Warehouse Developer / Analyst 2002-2004
Responsible for the development and growth of the Data Warehouse.
Lead the project team for implementation of new data feeds from
existing corporate systems. Used standard methodologies to identify
project scope, gather business requirements, and model new data
sources. Developed necessary ETL processes and reviewed other's work
against the business and technical requirements.
Business Analyst II 2000-2002
Responsible for system and application support for all departments.
Coordinated new and existing IT projects with vendors, users,
analysts, and executives. Completely integrated the installation of a
new multi-channel sales tax software package. Assisted in the
migration of the retail channel from a legacy application to MS SQL
Server based retail software systems. Lead installation of a new
retail channel credit-card processing software system.
Ecometry Delray Beach, FL
Accounting Technical Support Lead 1998-2000
Responsible for overseeing the technical development and work of a
nine-person team. Responsible for the support of all accounting
issues for a 200+ client base. Resolved client issues using Generally
Accepted Accounting Principles and database management tools.
EDUCATION
United States Naval Academy 1993-1996
Annapolis, MD
DeVry University 2003-2005
Bachelor's of Science in Technical Management (Summa Cum Laude)
CERTIFICATIONS
ITIL V2 Foundations 2005
ITIL V3 Foundations 2009
ITIL V2 Practitioner in Release and Control IPRC (Change, Release, and
Configuration Mgmt) 2006 (# 664208)
ITIL V2 Practitioner in Support and Restore IPSR (Service Desk,
Incident, and Problem Mgmt) 2006 (# 664208)
ITIL V2 Manager's Certificate in IT Service Management 2008 (# 769427)
Project Management Professional (PMP) 2006 (# 322038)