Customer Service High School

732-***-**** (cell)

Allyson I. Skerritt

***************@*******.***

** ******* *****, ***********, ** 07751

PROFESSIONAL EXPERIENCE

The Meadows Assisted Living and Memory Care, Elk Grove, CA

Health Care Assistant: November 2010 – March 2012

Provide and assist residents with care as required (including bed-baths, interactive activities, cognitive skills,

garden walks, accompanied outside activities, reading and story-telling); maintain and update residents’ charts;

assist in the transference of medication to residents; meet and greet visitors; administrative and reception front

desk assistant. Achieved American Heart Association First Aid certification.

Royo Eye and Laser Center, Sacramento, CA

Extern: August 2010 – October 2010

Schedule and confirm appointments, collect patient co-payments;

register and prepare new patients charts;

phones, data entry, fax, file; knowledge of Centricity.

University of Miami, FL

Temporary Assistant: June 2009 – October 2009

Prepare transcriptions for Chair of Pathology, copy and file highly confidential documents;

assist senior administration with nomination and recommendation process for new hire;

assist HR manager with credentialing and re-credentialing forms, screen and direct calls expeditiously.

Dr. Trevor Simmonds, DDS, East Orange, NJ

Front Desk Receptionist: April 2007 - May 2009

Meet and greet patients and guests; schedule and confirm appointments;

register and prepare new patient charts; collect patients co-payments;

ability to work with and maintain confidential matters;

data entry, correspondence, phones; file; knowledge of Dentrix;

Prepare travel itineraries, order office supplies.

McCarter & English, LLP, Newark, NJ

Legal Secretary: March 2000 – January 2007

Prepare and file legal documents with respective Courts;

prepare check requests, wire transfers, new business memoranda, and DTE diaries;

schedule meetings and coordinate conference room set-up; arrange conference calls;

perform routine functions such as PDF scanning, e-copying documents; e-file legal papers.

Sills Cummis, Newark, NJ

Legal Secretary: February 1997 - December 1999

Provide secretarial support for attorneys; assist in the preparation of legal papers;

prepare and edit heavy correspondence, expense reports, client files and client mailing lists;

arrange conference calls and meetings, arrange travel and hotel itineraries;

maintain attorney diaries, prioritize incoming mail, and screen calls.

Jackson Lewis Schnitzel & Krupman, New York, NY

Legal Secretary: January 1995 - September 1996

Edit briefs, prepare subpoenas, affidavits, pleadings, interrogatories, edit and finalize correspondence;

schedule conferences and coordinate conference calls; input weekly diaries in preparation for billing;

maintain attorney calendars, screen calls.

EDUCATION

Basseterre High School, Convent High School, Basseterre, St. Kitts - High School Diploma

Clarence Fitzroy Bryant College, Basseterre, St. Kitts - A.A., Business Administration

Carrington College California, Sacramento, CA - Health Information Technology

Anatomy & Physiology, Medical & Dental Terminology, Typing & 10 Key Skills, Microsoft Word & Excel,

Medical Manager, Data Entry & Filling, Claims Processing, CPT/ICD-9 Coding, HCFA 1500, UB-92 Claim

Forms, Collections, Customer Service, Telephone Skills & Etiquette, QuickBooks, HIPAA, CMS-1500,

UB-04 forms.

Proficient in the use of MS Word and Outlook, with an intermediate knowledge of Excel and PowerPoint; a dept in

the use of administrative software and Dictaphone; competent at working with modern office equipment; proper

communication skills; exceptional organizational ability; detail oriented; professional office decorum and work

ethics; type 85 wpm.

REFERENCES AVAILABLE UPON REQUEST

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