Manager Quality
Resume:
Sandra L. Long
Madison, Alabama 35756
Email:*****.****@***.***
Summary of
Qualifications
I am proficient in the use of the Resident Management System, (RMS) Database utilized by the
Army Corps of Engineers and the MAX system used for the issuance of access badges for
Redstone Arsenal. I can operate all manner of office equipment. I have knowledge of ISO 9000,
14000, and TL 9000 standards. I am familiar with ITAR Procedures. I possess strong PC skills in
using M/S Word, Power Point, Excel, and Outlook application suites. I have excellent written and
oral skills. I was Division Administrator for an Assurx database known as CATS Web for both
Huntsville Benchmark facilities. I trained all division CATS Web users. I have completed training
in hazard communication, and safety procedures, TEAM Problem Solving, TEAM Decision
Making, TEAM Leadership, and Suicide Prevention. I also have training in Six Sigma/ Lean
Sigma ideology. I lead a 5S team who established a kanban system that was utilized throughout
the Benchmark Electronics facilities. I made bi-weekly reports to Sr. Management at Benchmark
Electronics and I prepared weekly and monthly reports for the Quality Engineering Department.
WORK HISTORY
Thompson Engineering/Army Corps of Engineers (05/11/2009-Present) - Administrative
Assistant
Huntsville, Alabama United States
Supervisor: Mike Manning - 251-***-****; Contact: Yes
Duties: Using the Resident Management System (RMS) contract administration database as a
Project-tracking tool, I maintain suspense on all incoming and outgoing submittals, contractor
payroll, and prompt pay estimates. I set priorities that have an effect on the daily workflow. I
review and log documents, run reports and coordinate with the contractor, the Area Office, and
Resident/Project Engineers to ensure all documents are processed correctly and on time.
Working closely with Area Office personnel, I process and distribute modifications and pay
estimates for multiple contracts. I train new personnel on the processes required to input,
process, finalize and file submittal documents. I am responsible for the maintenance of official
files for military construction contracts. I review contractor payroll documents, provide advice to
contractors on procedures for the development and submittal of Certified Payrolls, follow up on
non-compliance, and finalized payrolls for processing of pay estimates. I utilize the MAX system
to generate visitor’s badges so that appropriate Contractor and Government personal can have
access to Redstone Arsenal. Compose routine correspondence of a non-technical nature.
Assisting the Property Manager, I maintain incoming and outgoing Government property.
Specifically, I manage the sub hand receipts and transfers across organizations within the area. I
coordinate with Mobile personnel to dispose of Government property to ensure accountability for
all inventory per Government guidelines. I report building issues to the proper authority and or
organization. I track those issues and note repairs and or resolutions on a spreadsheet in order to
identify trends that may need to be addressed. I assist the Team Leader in collecting timesheet
information, to include leave and overtime requests, training data, and the review and
transmission of TDY vouchers. I review incoming and outgoing mail, ensuring that high priory
items are processed in a quick and efficient manner. I receive and screen incoming calls and
visitors using the protocols set forth by the Corps of Engineers. I schedule meetings, interviews,
and conference calls for Corps Representatives and Contractors or other Government Agencies
and upper level officials. I schedule FedEx and UPS pick up for outgoing packages. I maintain the
office supply list and replenish supplies when needed. I possess strong PC skills in using M/S
Word, Power Point, Excel, and Outlook application suites. I have excellent written and oral skills. I
can operate all manner of office equipment including a computer, FAX machine, scanner, copier
and multi-line phone system.
Benchmark Electronics (02/01/2006-05/11/2009) - Quality Technician/Division Administrator
Madison, Alabama United States
Supervisor: Keith Colvard - 256-***-****; Contact: Yes
Duties: I maintained, troubleshoot, trained approximately 200 users, and established permissions
within CATS Web, an Assurx database utilized to track corrective and preventive actions, for
both Benchmark facilities in the Huntsville area. I was successful in meeting the Corporate
mandated deployment date for the database and was one of the first to meet that mandate
globally. I was recognized by Corporate Headquarters for my accomplishments and was invited to
assist the other divisions in setting up training modules for their facilities. As CATS Web Division
Administrator, I was responsible for all corrective and preventive actions for both Benchmark
facilities in the Huntsville area as well as purge actions and supplier corrective actions. I was the
CATS Web contact person for my division and reported directly to the global Administrator with
any issues involving CATS Web. My others duties included the preparation of procedures, forms,
and work instructions. I prepared and maintained quality records. I prepared customer & internal
documentation. I provided filing, copying & data entry tasks. I provided customer support
internally & externally. I trained suppliers on standards, procedures, and specifications of the
product produced. I wrote and coordinated procedures that conformed to customer standards. I
interfaced with all departments on quality matters, and assisted with the implimation standards
and processes. I assisted quality engineers with new hire training and all administrative (Clerical)
aspects of the Quality Department. I was the Leader of the 5S team and as such, established the
guidelines for standardization on the manufacturing floor. I presented bi-weekly reports to Senior
Management. I maintained the Key Characteristics spreadsheet for the aspects and impacts of
environmental data.
Young Blood Ed. Dancers (01/01/2004-02/01/2006) - Manager
Madison, Alabama United States
Supervisor: Self- 256-***-****; Contact: Yes
Duties: I established a 501-C3 Account in order to allow a tax deduction for those who contributed
to the Dance Team. I raised funds to be used in travel and miscellaneous expenditures incurred
by the Dance Team. I scheduled practices and shows to gain exposure for the Team and to
educate the public about the Native American culture. I scheduled interviews and photo
opportunities for the team in order to ensure good Public Relations for the Team. I worked closely
with Limestone and Madison County Boards of Education to further the Indian Education
Program.
Federal Mogul (06/23/1995-01/01/2004) - Set Up-Operator
Athens, Alabama United States
Supervisor: Ray Ezell- 256-***-****; Contact: Yes
Duties: I setup a Computerized Numeric Controlled (CNC) Lathe by changing tooling and
programs in order to produce a quality product. I altered and wrote programs for the lathe when
necessary. I performed preventive maintenance on a regularly scheduled basis. I maintained
Statistical Process Control (SPC) quality records. I also trained approximately 50 new hires in
order to ensure that they met qualification standards to operate the lathe and produce a quality
product in a safe and productive manner in accordance with manufacturing and OSHA standards.
References upon request
Contact this candidate