Customer Service Sales

Kenneth Poe

***** ****** **** **

New Paris, Indiana 46553

Home 574-***-**** Cell 574-***-****

***********@*****.***

Objective

To utilize my warm interpersonal skills, customer service experience, and

ability to connect with people in a customer service position with

increasing responsibilities to contribute to the positive image of a

company, increase customer base and company profits.

Ability Summary

. Friendly & Patient Customer Service

. Data Entry

. Bookkeeping

. Supply and Inventory Management

. Time Management

. Problem Resolution

. Employee Training

. New Project Implementation Strategies

. Establishing Rapport/Connecting with People

. Keeping Accurate Records

. Regular Follow-up & Servicing of Accounts

. Exceeding Sales Quotas

Employment History

Outside Sales Brain Blast Productions

Elkhart, IN

01/2009 - Current

Facilitate initial contact with prospective businesses. Interact with

customers to provide information in response to inquiries about products

and services. Determine sales potential and inventory requirements and

monitor the preferences of customers. Handle and resolve complaints.

C.N.C. Operator Smoker Craft NewParis, IN

03/2008 - 12/2008

Set up, operate, or tend woodworking machines, such as Wood- C.N.C, Drill

presses, Lathes, Shapers, Routers, Sanders, Planers, and Wood nailing

machines.

Service Technician All Brand RV Goshen, IN

08/2005 - 02/2008

Diagnose, inspect, adjust, repair, or overhaul recreational vehicles

including travel trailers. Maintaining gas, electrical, hydraulic,

plumbing, or towing systems as well as repairing generators, appliances,

and interior components.

Certificates

Title Issuing Organization Completion Date

MS Word Work One 08/13/2010

MS Excel Work One 09/28/2010

Additional Information

You will find I have a strong ability to communicate with others, and have

a high desire to achieve the best possible results. I also enjoy taking on

new responsibilities, and working with others. I enjoy helping people,

communicating genuine interest in others, and am known for going beyond the

extra mile.

Contact this candidate