Manager Sales

Christopher P. Hoyt

**** *. ****** ***** *****

Chandler, Arizona 85249

Ph:480-***-****

Cell:928-***-****

abh6ke@r.postjobfree.com

Professional Profile

Proactive and self-motivate professional with over 15 years of demonstrated

experience in people and project management, business operations, and

finance. A self-starter with strong communication, analytical, planning,

organization, problem solving, and multi-tasking skills. Proven track

record of using strong organizational skills, budgeting and planning

expertise, and strong leadership and communication skills to increase

profitability, grow revenues, and drive expense efficiencies.

Professional Experience

FLASHCO MANUFACTURING - Chandler, AZ June 06

- Present

Operations Manager, Production Manager, Finance and Strategic Planning

Managed and oversaw all aspects of production, product research &

development, and facility engineering. Provided financial guidance and

managed operational performance to drive business initiatives, growth,

and profitability. People management responsibilities included

performance management, appraisal, succession planning, and employee

training and development.

Major Responsibilities and Key Achievements:

. Directed all phases of Sales, production, facility maintenance, and

product development.

. Developed, improved, and implemented strategic metrics to assess

organizational performance.

. Build organization's operating procedures by improving the reporting

and analysis of production and financial performance.

. Revamped monthly forecast process which significantly increased

visibility of business drivers, forecast expectations, and

risk/reward opportunities.

. Analyzed and advised on monthly results, as well as provided

decision support through the delivery of accurate and timely

information.

. Directly managed vendor resources, supply chain logistics, and

developed company wide Just In Time inventory strategy.

. Team leader focused on anticipating company needs, and mentoring team

members to promote individual growth.

SAFECO INSURANCE - Indianapolis, IN Feb 04 -

June 2006

Southwest Regional Claims Manager and National Sales Agent

Licensed in 43 states for insurance sales and insurance adjusting.

Managed a team of adjusters responsible for

resolution of property damages. Responsibilities included direct

oversight of all claims within the unit, assignment of

claims, and escalation mitigation. Main purpose was to achieve optimum

customer satisfaction and access to

coverage, liability and damage information.

Major Responsibilities and Key Achievements

. Prepared and presented monthly reports to senior management on claims

and sales performance.

. Exceptionally good communication and interpersonal skills with the sound

ability to influence and persuade.

. Strong team player with a track record of developing innovative solutions

to increase productivity and efficiency.

. Ensured customer service and satisfaction was afforded highest attention

and priority.

. Consistently performed at the highest levels in the department.

. Build and maintain client rapport to help drive business growth and

continually exceeded sales quotas.

. Managed a team of 15 employees consisting of both inside and outside

company representatives.

AMERICAN SEAFOODS - Seattle, WA

Sept 1992 - Dec 1999

Plant Manager

Responsible for overall ship operations, directly managed 75 to 120

employees. People management responsibilities included performance

management, evaluation, and retention. Proven track record for using

strong analytical capabilities, budgeting and planning acumen, and strong

leadership and communication skills to increase profitability,

production, and drive expense efficiencies.

Major Responsibilities and Key Achievements:

. Oversaw operations to maximize production, quality, employee retention,

and profitability.

. Presented at facility and equipment meetings regarding new procedures,

pending customer requirements, and

market direction.

. Developed and implemented policies and procedures to guarantee quality

control, production, as well as operational

details were met and discord was reduced.

. Assisted foreign buyers in product selection, sales, inspection, and

shipping.

. Coordinated operations with a variety of department heads and vendors

to ensure limited interruption to operational

processes.

. Organized and directed all aspects of new factory installation.

. Continually had the highest production and quality in the company.

. Developed numerous innovative solutions to increase productivity.

UNITED STATES NAVY RESREVE

July 1985 - July 1993

Non-Commissioned Officer United States Navy

United States Naval Corpsman -- Served as an enlisted medical specialist

for the United States Navy and Marine Corps. Performed duties as an

assistant in the prevention and treatment of disease and injury and

assisted health care professionals in providing medical care. Tasked as a

clinical and field specialty technician, medical administrative personnel

and health care provider at medical treatment facilities. Served as

battlefield corpsmen with the Marine Corps, rendering emergency medical

treatment to include initial treatment in a combat environment.

Education and Certifications

Eastern Washington University, Cheney, WA Graduated June

2003

B.A. Degree in Finance

B.A. Degree in Management Information Systems

Minor in Economics

( GPA 3.59 Cum Laude

Spokane Falls Community College, Spokane, WA Graduated

August 2001

A.A. Degree 2001

( GPA 3.84

( Member Phi Theta Kappa National Honor Society

( Honorable Discharge USNR (1993)

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