Lourdes Cooper,

Desired Position: Sales Representative Feed Ingredients

**** * ***** *** *****. Tucson AZ. 85714. Phone: 520-***-****.

abh6kd@r.postjobfree.com

Profesional Skills

*Bachelor's Degree in Industrial Engineering in the University of Sonora in

Hermosillo, Mexico.

Experience in Management, Sales, Customer Service, Marketing, Printing,

Graphic Design & Translation Services

10 years experience in Sales in Mexico in different industries: Medical,

Government, Private and Public Hospital, Commercial and personal Insurance,

Printing and Advertisement services

I don't have direct experience in feed ingredient sales, but I have enough

experience, education and knowledge of the Mexican Market in general and

it's professional etiquette.

Software: Windows, Microsoft Office (Word, Excel, PowerPoint), Outlook,

CorelDraw, Publisher, PageMaker, Adobe Acrobat.

Certified in Adult Care Services: AZ Certified Nursing Assistant, Caregiver

certified in Supervisor, Personal and Direct Level; CPR and First Aid

Certification.

Bilingual (Spanish-English).

Work History

Casa de Buena Vida ALF (Jun 2010- ) CNA

1010 W Orange Grove. Tucson, AZ 85704. 520-***-****. Manager: Joe Merrit

Working as Certified Nursing Assistant in this private Assisted Living

Facility. I was taking care of residents providing personal care, assisting

with activities of daily living, taking vital signs, feeding, transferring,

walking and turning. Observing and documenting daily reports and incidents.

Good communication with staff, residents and family members.

Casa de la Luz Hospice (Aug 2009-Jul 2010) CNA/Marketing

400 W Magee Rd. Tucson, AZ 85704. 520-***-****. Supervisor: Patrick

Williams

Working as CNA specialized in end of life care and providing personal

assistance; sensitive to individual physical needs and concerns. I was

training patients and caregivers about comfort care and physical safety. I

was taking care for an assigned group of patients in Tucson area and I was

providing personal care, and other services including, preparing simple

dressings, taking vital signs, ordering supplies, etc. additionally, I

documented activities and reported changes to RN Case Manager. Also, I was

supporting the Marketing Department, promoting Hospice services in the

Assisted Living Homes in Tucson area and Hispanic Community; I was visiting

adult care homes and talked to staff about hospice care and promoting

classes for Continuous Education (CU's) for managers and caregivers offered

by Casa de la Luz Hospice; working at the office, attending weekly

marketing meeting, running reports and making calls for Spanish speakers

and translating (from English to Spanish) when it was necessary.

Sunset Adult Care Home (Oct 08 - Sep 2009). Direct Caregiver/CNA

4765 W Calle Don Tomas. Tucson, AZ 85757. 520-***-****. Sup/Owner:

Jonathan Salcido

Takes and record resident's vital signs, blood pressure and monitoring

blood sugar levels; provide daily routine care such bathing, dressing,

personal care and feeding. Assist resident in active and passive range of

motion. Transferring, walking and turning. Converses with resident to

provide assurance. Follow written nursing care plan. Experience with

Alzheimer, hospice, diabetes, cancer colostomy and catheter care. Provide

medication reminders and med administration. Provide medical follow up with

exercise regimen. Observing and documenting daily reports and incidents.

Good communication with staff, residents and family members.

Teammates International (May 2003- Current) Translator/Marketing

801 W River Rd. Tucson AZ 85704. 520-***-****. Owner/Sup: Maritza

Greenwood

This is not a permanent position. I am working as Contractor in special

projects. I translate from English to Spanish different documents like

reports, letters, websites, manuals, brochures, advertisements,

correspondence, etc. Also, I work in marketing projects in the Hispanic

market, mainly Mexican customers, promoting communication services in the

maquilas and manufacturers in general located in Mexico.

West Press (Feb 06 -Aug 08 ). Position: Digital Printing & International

Customer Service

Print Shop. 1663 W. Grant Road, Tucson, AZ. 520-***-****. Supervisor:

Cathy Grimes

Handle all aspects of networked copier production, data input, printing and

in-line finishing operations; Set up and operate copiers; Prepare digital

files and make plates for the press; Quality control of the printing; I was

supporting sales department with Hispanic customers, and attending special

events in Mexico with the Program "Vamos A Tucson!" (this program promotes

local business in Mexico); Also I was a Member of the Quality Team and

Training for Leaders of the company.

Cox Communications (Mar 04 - Aug 05). Bilingual Customer Service

1440 E 15th Street, Tucson, AZ. 520-***-****. Direct Supervisor: Annette

Benton

Call Center Environment. Assist Customers in : Technical Support, Billing

Inquiries & Sales and Retention.

Research and Resolve Any Problem for Customers. Highest Levels of Quality

in Customer Service Dept.

Member of the Latino Outreach Committee, where we developed projects for

Hispanic customers.

Jobs in Mexico:

Impremaster (Apr 00- Dec 03). Print Shop. Hermosillo, Sonora, Mexico.

General Manager/Partner

Management; Decision-Making; Development of Marketing Strategies;

Estimates, Budgets, Sales and Customer Service. Supervision of: Employees,

Graphic Design, Quality Control, Production, Inventory, Equipment

Maintenance, Pre-press Operations and Purchasing. I was in charge of Sales

and Marketing Department promoting the company services and working with

local business and throughout the state of Sonora. Some of my customers

were: Pharmaceutical corporations, Restaurants, Telmex, Pemex, Factories,

Doctor's Offices, Retail Stores, Government, etc.

Angelmexx (Jun 97 -Mar 00). Medical Supply Company. Hermosillo, Sonora, MX.

General Manager

Management and Administration; Sales and Promotion; Customer Service;

Purchases and Inventory; Invoicing & Collection; Estimates; Employee

Supervision. I was promoting and selling Medical Products to Private and

Public Hospitals, Doctor's Offices and sales to the government agencies.

Grupo Nacional Provincial (Feb 95 - May 97). Insurance Company. Hermosillo,

Son, MX . Sales

Promotion of Commercial and Personal Insurance; Sales; Marketing and

Customer Service.

References Upon request

Contact this candidate