Sales Data Entry

Annette Duehr

.**** County N. Oconto, WI *****

.Cell 262-***-**** .*******.*****@*****.***

Career Objective

Challenging administrative position within a professional environment

providing opportunity for growth and career advancement.

Summary of Experience

Excellent attention to detail, good problem solving skills, the ability to

work in a team environment, and good interpersonal communication skills.

Accustomed to fast - paced, high- pressured positions, demonstrated ability

to prioritize multiple tasks and provide quality service.

Professional Background

05/2010 - Present

Technical Engineering Assistant 1/Data Entry

Eaton Corporation - Watertown, WI

. Currently using Microsoft Word, Access data bases, Corel Draw, PDFWrite,

Engineering drawing packages such as Siemans/Manufacturing Unicam

Software.

. Writing Engineering Change orders via ECO data base (Access)

. Create and updated work instructions for electrical manufacturing

production.

1/2008 - 9/2008

Customer Support Services 11

Philips Medical/Invivo Diagnostic Imaging

. Provided administrative, technical and customer/sales support for DynaCAD

computers & MRI software products

. Schedule and coordinate customer/sales team requests for computer

upgrades and updated vs.

. RMA's (Return Merchandise Authorizations) for DynaCAD computers

. Dispatched 3rd party service for on-site repairs to customer computers

. Maintain computer replacement pool supply

. DHRs (Device History Record) review and updated for auditing compliancy

9/2007-12/2007

Soft line Associate Misses Dept

Kohl's Department Store, Johnson Creek, WI

. Return/Recovery clothing to sales floor

. Retrieving new stock to the sales floor

. Cashier

. Price Changes for upcoming sales

. Set up towers for new merchandise

8/2006 - 11/2006

IT Dispatch/Admin Support

Paragon Development Systems, Oconomowoc, WI

. Schedule IT/IS Technical resources to accommodate client/customer

. Updated data communication using Peregrine Software from Tech & Service

Provider

. Responsible for tracking and monitoring service problems were met

. Communicated with end-users and team members as to resolution steps taken

. Qualify technical support needs and escalate

6/05 - 10/05

Inside Sales Coordinator Reiman Publications, Greendale, WI

. Handle inbound sales for World Wide Country Tours

. Ensure the coordination of traveler mailings

. Data entry into AS400, including inquiry requests.

. Maintained cost analysis and statistical reports for WWCT director

. Assisted with customer correspondence requiring written letter follow up

. Microsoft applications used Word and Excel office products

4/99 -09/04

Administration Support Wis DOT, Waukesha, WI

Marquette Interchange Project / 2003-2004

Program Assistant 2 / 2000-2003

Public Information Office

Program Assistant 1 / 1999

Construction/Technical Support

. Developed and maintained databases to include mailing/distribution lists

and files.

. Coordinated meetings, prepared agendas, reports and minutes

. Reviewed and delivered incoming correspondence

. Answered calls from the public, private sectors and other governmental

agencies

. Responsible for distribution of News Releases to the media

. Assisted in general public information support

. Ordered and maintained office supplies and equipment

. Typed correspondence and reports

. Microsoft applications used Word, Excel, Access, Desktop Publishing and

Project Management

3/89 -8/94 Records Technician Intelligraphics International, Waukesha, WI

. Quality Control Team Leader

. Microsoft station CAD (Utility Cables, Poles, Manholes etc.)

. Utility Data entry

. Record Research As-builts / Land Plots

Education

Micro-station Training Course, 2002 State of Wisconsin Training Center,

Madison, WI

H.S. Diploma, 9/1998 Harrisburg, PA

Clerical Office Support Certificate, 6/86 Waukesha County Technical

College, Waukesha, WI

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