Shontel Stanford

***B S. Carmichael Ave .Sierra Vista, AZ 85635 . Cell: 602-***-**** .

abh6fz@r.postjobfree.com

Qualifications Summary

Administrative Support professional with clear, concise communication

skills in conjunction with organizational skills to perform daily duties.

Comprehensive knowledge and skill in applying the principles and practices

of budget formulation. Works well as a team member or independently.

Trustworthy, dependable, hard working, self-starter, and punctual.

Resourceful and results-oriented in completing projects; able to multi-task

effectively. Capabilities including:

Customer and Public Office Equipment Back and Front

Relations Operation Operations

Accounts Computer Operations Mediation and Problem

Payable/Receivable Solving

Experience Highlights

Administrative Support

. Experienced in MS Office to include MS Word, Power Point, Excel,

Outlook, and Access.

. Performed other general office clerical duties in accordance with

applicable regulations such as: managing e-mail, appointment and

meeting scheduling, data entry, document creation and maintenance,

editing and proofreading, and knowledge of office equipment

(computers, fax machines, multi-line phones, scanners and copiers).

. Assisted with general accounting functions; maintained journals and

handled A/P and A/R using Peoplesoft and DBase software. Evaluated

records for accuracy of balances, postings, calculations, and other

records pertaining to business and operating transactions and

reconciles, and note discrepancies.

. Served as a resource for employees and management; provided

administrative and project support to the regional manager and other

executives.

Customer Service

. Customer Relations/Public Relations Skills such as: stress management,

needs assessment, community and customer service, mediation and

problem solving skills, relationship management.

. Recognized for long hours, commitment to customers, attention to

detail, professionalism, and follow-up. Met or exceeded all

performance goals to date.

. Worked in individualized and small groups to stimulate emotional,

intellectual, and social growth of students by developing and

directing educational programs and activities tailored to age group;

assisted in day care supervision. Encouraged parents and students'

participation by providing interactive activities. Informed staff and

parents of curriculum by preparing and submitting lesson plans;

posting schedules and curriculum outlines.

. Provided safe environment by maintaining orderly, clean, and appealing

facilities; eliminating or removing known safety hazards; following

and enforcing standards and procedures; complying with legal

recommendations.

Management

. Promoted rapidly from office clerk to office manager at an inventory

service company.

. Overseen all operations including staff and client scheduling, payroll

and maintenance.

. Participated in staff recruitment, hiring and terminating;

administered new hire documentation and data entry. Supervised front-

desk staff.

Employment History

PATIENT ACCOUNT REPRESENTATIVE/ BENEFITS CASE MANAGER, South Eastern

Arizona Behavioral Health Services, Sierra Vista, AZ

RECEPTIONIST, SV Personnel, Sierra Vista, AZ

DATA ENTRY CLERK/ OFFICE ASSISTANT, Professional Youth Quest, Sierra Vista,

AZ

INSTRUCTIONAL AIDE, Riverside County Office of Education, Riverside, CA

NIGHT AUDITOR, Springhill Suites, Scottsdale, AZ

TESTING CENTER ASSISTANT, Phoenix Community College, Phoenix, AZ

PAYMENT POSTER, Professional Employment Solutions, Scottsdale, AZ

ACCOUNTS RECEIABLE CLERK, Cornerstone Staffing, Fort Worth, TX

ACCOUNTS PAYABLE-BACK END (RECOVERY TEAM), Accounting & Finance

Professionals, Phoenix, AZ

OFFICE MANAGER, Muscolino Inventory Service, Phoenix, AZ

Education

Phoenix College, Phoenix, AZ, 2006-2009

Earned Credit Units: 38

Major: Psychology

GPA 3.85

Cochise College, Sierra Vista, AZ, 2001-2002

Earned Credit Units: 19

Major: General Studies

GPA 2.8

Teleservices Certificate, November 2002

Accreditations and Certifications

Pediatric CPR/First Aid, September 2010

EMS Safety Services

Heartsaver CPR, September 2010

American Heart Association

References upon request

Contact this candidate