Brett Emigh
*** * ******** ******, ******-Varina, NC 27526
(T) 919-***-**** (E) abh6el@r.postjobfree.com
Summary of Qualifications:
> Experience in thorough evaluation of candidates experience, skills and
character to determine their compatibility with company resulting
increasing company productivity and lowering turnover.
> Experience in training new and experienced employees with a proven
success record.
> Experience in handling employee grievances and/or conflict to a positive
solution through listening, empathy, advice and follow up with employee.
> Success in adjusting training methods based on who is being trained.
> Success in explanation of new policies and/or procedures for a smooth
employee transition.
> Understanding of business principles especially concerning the cost of
recruiting, training.
Skills
> MS Word
> MS PowerPoint
> MS Excel
> Scheduling programs
> Open Office 3.0
> Chick-fil-a billing and invoice Programs
> Employee evaluation programs
> Employee orientation programs
> Recruiting Individual and Group interviewing
> Hands on and Computer employee training
> Progressive Discipline
> Termination and Exit Interviewing
Experience
Chick-fil-a, Beaver Creek, Apex N.C.
June 2010- Sep 2010
Kitchen Manager
> Interviewed, hired
> Trained all kitchen crew
> Kitchen organization
> Scheduling of kitchen crew
> Produce ordering/inventory
> Coordinated with marketing providing food for events.
IL Forno Italian Grill/Toscany Restaurant group
Feb 2010-May 2010
General Manager
> Recruiting, Interviewing, hiring
> Opened and oversaw Grand opening of the restaurant.
> Supervise 40 team members
> Catered Chamber of Commerce event for Town of Holly Springs
> Scheduling
> Wine and Alcohol inventory/ordering
> Maintain and Configure Micros POS system for restaurant
> Inventory/Ordering for Kitchen through Sysco
> Interaction with customers to provide/ensure the highest level of
customer satisfaction
Goodberry's Raleigh, NC
June 2009-Dec 2009
General Manager
> Recruiting, Interviewing, Hiring,
> Conflict resolution
> Labor law compliance
> Training of both team members and supervisors
> Improved customer service through hiring of new employees
> #1 in holiday gift card sales
> Cost management,Labor and Food
Chick-fil-a Raleigh, NC
Aug2002-May2009
General Manager
> Recruiting, Interviewing, Hiring
> Conflict resolution
> Labor law compliance
> Utilized progressive discipline
> Training of team members and management
> Lead Kitchen trainer at 13 Grand(store) Openings
> Participated in a total of 15 Grand openings
> Record opening day sales at Woodbridge VA grand opening(opened in summer
2004)
> Company Paid Travel to Grand opening in California
> Increased sales from 2.5 million in 2008 to 2009 trend of 2.75 million
> Unit profit margin was 10-14%.
Chick-fil-a Inc. Berkeley Mall Goldsboro N.C.
Aug2006-April2007
Interim Manager
> Profit and loss statements
> Ran location as an Operator
> Temporary Assignment
> End of Month paperwork
> Within .3-.5% of target food cost 4 out of 9 months
> Investigated and discovered employee theft
> Within 0-.3%lof target labor cost 9 out of 9 months
> In December ran 17% profit, 3% higher profit than previous year
Education: BBA, Midwestern State University