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Craig Smith
Craig L Smith
Aberdeen, SD 57401
Phone (605) 225 - 0406
Cell (605) 380 - 4842
Executive Summary
Diverse experience with a wide variety of data processing systems, hardware configurations and
software applications including order entry, reservation center data processing support, government
database applications, state systems and production reporting applications. Background includes
working with end user locally and remotely, on and off shore, to produce solutions that enhance a
customer’s business. Management experience supervising staff in DP shop, after hours and the daily
management of systems and software up to and including management of supplies supporting DP
centers, hardware and software updates and vendor relations. Networking experience in wired and
wireless environments, switches, routers, patch panels and hubs. Demonstrated strong leadership,
initiative, organization, communication and project management skills.
Technical Environment
Communication program exposure: ODBC, TCP/IP, NetBEUI, Dialup and Ethernet LAN, VoIP, Category 6
wiring
Hardware exposure: Dell Servers, Compaq Ultra 3 SCSI Server, HP1000, HP3000, HP UNIX,
IBM System 36, Data General MV4000, MV10000 & MV30000,
IBM 3031, 3033 & System 34, IBM 370-158, AS400, Merlin
Legend Communication System(Voice Mail), Cisco Phone System,
Language exposure: Visual Basic, Structured Query Language, HP UNIX, FORTRAN, CL,
RPGIII,
Interactive Cobol, Present, Sort/Merge, Data General Unix, System Z, Basic,
Cobol, Natural, SAS, JCL, Lotus Notes, Outlook Express, Windows XP
Utility Program exposure: MiniTab, Visio, Business Objects, Access, Excel, Word, Outlook,
PowerPoint,
Sametime, SQL Query, IBM Query 400, DYL240, DYL260, DYL280
& UCANDU
Relational Database: SQL Sever; MS Access, Sybase
Achievements
Member of Phi Beta Lambda Business Fraternity
Bowling Center manager, bookkeeper, counter personnel and maintenance
Trained in 6 Sigma – Green Belt
Aberdeen Jaycees, General Co-Chair - SD Snow Queen Festival, SD Jaycee Family of the Year
Kids Voting, South Dakota
Mayor’s Council on Telecommunications
Aberdeen Chamber of Commerce
Aberdeen Airport Board member
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Craig Smith
Education & Professional Development
Presentation College, Aberdeen, SD
‘C’ Programming Class
Northern State University, Aberdeen, SD
Bachelor of Science Degree, Business Administration - Management - 1979
Northwestern High School, Mellette, SD - 1975
Professional Experience
Molded Fiber Glass South Dakota, Aberdeen, SD July, 2008 – present
I.T. and Communication Coordinator
Responsible for G.E. Blade production startup, 75,000 square foot facility
Monitored Corporation’s 7 Dell servers and 3 Cisco Voice Communication network servers
Responsible for configuration of manufacturing plant’s 75 PC/Laptops and 50 printers
Responsible for all system and network, wiring and maintenance
Monitored all daily and weekend backup activities, activity logs
CitiBank, Sioux Falls, SD September 2006 – May 2008
Lead Analyst
Responsible for CitiBank Credit Card statement processing support and program maintenance
Quantum Consulting and Placement July 2000 – July 2006
3M, ABERDEEN, SD
I.T. Contract Programmer
Led in-house implementation of production reporting system
Assisted with training for 500+ potential users
Participated in numerous software upgrades over the 2 year implementation for error corrections,
enhancements and software version upgrades
Wrote Visual Basic programs for tracking/support/reporting
Monitored system synchronizers on a daily basis
HRS Foodservice, Aberdeen, SD October 1994 – June 2000
Data Processing Manager
Responsibilities
Responsible for O/E software upgrades and day to day running of department
Upgraded company from IBM 370-158 to IBM AS/400
Responsible for the cabling of computer system into building expansion
Supervised DP staff of 2 night time operators
Super 8 Motels, Inc. March 1985 – June 1994
System Engineer
Responsibilities:
Provided maintenance support for in-house developed reservation system
Created Super 8 Motels, Inc. VIP software system - 3,000,000+ members
Developed Super 8 Motels, Inc. VIP Club motel rewards/payback system
Developed P/R ACH system tie-in to regional banking ACH application
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Craig Smith
Professional Computer Systems, Aberdeen, SD September 1983 – February 1985
Programmer/Analyst
Responsibilities:
Provided maintenance support to the company’s O/E system for local manufacturing plant
Northern State University, Aberdeen, SD September 1983 – December 1983
Adjunct Faculty Member
Responsibilities:
Taught “Introduction to Computers” to class of 35 University students, Fall 1983
Northern State University, Aberdeen, SD September 1982 – September 1983
Programmer/Analyst
Responsibilities:
Provided university staff with ad-hoc reports per user request
Maintained existing PL1 programs
Central Data Processing, Pierre, SD March 1980 – August 1982
Programmer
Responsibilities:
Provided maintenance support to existing state computer system programs
Modified a purchased public health tracking system to users request and added it to the state system