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Customer Service Sales

Location:
Washington, DC, 20024
Posted:
November 08, 2010

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Resume:

Charissa L Mobley

*** * ****** ** #***

Washington, DC 20024

240-***-****

abh67e@r.postjobfree.com

OBJECTIVE: To effectively provide fitness support through safe exercise so

as to aid in the improvement of life quality, to help increase lifespan,

and by encouraging holistic body wellness.

EDUCATION:

DCAC, Continuing Education August 2010

Alexandria, VA

DCAC, Continuing Education August 2009

Alexandria, VA

HeartStarts, LLC- American Heart Association CPR May 2009

Lawson, VA Training Center

Zumba Fitness, LLC May 2009

Hollywood, FL/ Quantico, VA

International CPR Institute- First AID April 2009

AFAA Fitness Professional Certification November 2009

Washington, DC

Bowie State University May 2005

B.S. Communications Journalism, Honors College

Magna Cum Laude

Bowie, MD

EXPERIENCE:

STG International/EPA February 2010- Present

Washington, DC NW

Fitness Specialist

- Completing daily operations tasks and managing the fitness facility

- Performing fitness assessments and specialized workouts for government

employees

- Instructing group fitness classes and personal training appointments

- Maintaining and creating fitness center marketing materials

- Researching new fitness industry trends and health findings

- Providing excellent customer service and knowledge in health and fitness

- Maintaining continuing education requirements

- Instructing Tight & Tone, Kickboxing, Mat Pilates, Aerobic Step, Cycling,

Zumba

and Awesome Abs classes

U.S. Department of the Interior July 2009- Present

Washington, DC NW

Fitness Specialist

- Ensuring the success of daily operations and club management

- Performing fitness assessments and specialized workouts for members

- Instructing group fitness classes and personal training appointments

- Maintaining and creating fitness center marketing materials

- Researching new fitness industry trends and health findings

- Providing excellent customer service and knowledge in health and fitness

- Maintaining continuing education requirements

Bally Total Fitness January 2008- Present

Maryland (all local clubs)

Fitness Instructor

- Instructor of Aerobic Step, PowerFlex, Abs, Kickboxing, Zumba and Total

Body

- Improved PG Plaza group fitness class attendance for step aerobics in

beginner and intermediate levels

- Style and spunk created an energetic following in step aerobics and total

body classes

- Known for dependability and expertise in fitness instruction

Gold's Gym July 2008- November 2008

Greenbelt, MD

Fitness Instructor

- Instructor of Women's Sculpt

- Workout includes toning and sculpting problem areas for women

- Floor/Mat and/or high/low exercise training

11th Street Fitness Center November 2007-December 2007

Washington, DC

Fitness Instructor/Sales

- Instructed Step Aerobics and Sculpt Classes

- Quickly built a following through intense and result-driven workouts

- Helped increase retention by building a following

- Brainstormed new member campaigns and actively assisted in gaining new

members

Royal Fitness & Nutrition June 2007- November 2007

Bethesda, MD

Fitness Instructor/ Sales/ PR

- Instructed Joint and Mobility Classes, Aerobic Step, Kickboxing and

Sculpt

Classes

- Created a following through motivational and result-based workouts

- Helped increase the number of members taking classes which improved

retention

- Assisted in membership retention through effective marketing and public

relations

campaigns

Bowie State University January 2002- January 2005

Bowie, MD

Fitness Instructor

-Pioneered a new wave of fitness classes on the university campus

-Contracted to instruct fitness through the physical education department

and the Student Government Association

-Fitness Instructor of Aerobic Step Classes, Kickboxing and Sculpt Training

-Encouraged healthy eating and cardiovascular exercise

-Encouraged strength training and use of body weight to tighten and tone

the body

REFERENCES:

Yves Voltaire, Wellness/Fitness Coordinator, EPA/FOH

202-***-****

Ashley McGaughey, fellow Zumba Instructor

240-***-****

Sylvia Alvaranga, member -Bally Total Fitness

202-***-****

Nya Johnson, Fitness Colleague

413-***-****



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