KAREN PLOWMAN
West Mifflin, PA 15122
Home 412-***-****
*******.*****@*****.***
SENIOR SALES MANAGEMENT EXECUTIVE
Business development specializing in sales, consulting, negotiations and
contracts and training. Specialize in Healthcare, IT and Accounting.
Results-driven sales executive consistently exceeding revenue expectations
throughout my employment career while possessing an excellent track record
of achievement in:
Building top producing sales organizations Strategic planning &
execution
Revenue forecasting & quota attainment Strong leadership, training &
mentoring skills
Establishing C-level relationships In-direct channels &
partner
EASTERN REGION ACCOUNT REPRESENTATIVE 2009-
Present
SMART ALLERGY LAB (SAL)
Houston, TX
SAL is a corporation initiating, installing, staffing, of individual
allergy labs within physician offices.
Medical Lab Sales to Physicians, Hospitals, Facilities, Clinics, B2B Sales
/ Consultant. Hunting, Prospecting, Meeting with Physicians, Contracting,
set up. Completion of Private Lab services.
EASTERN PA ACCOUNT REPRESENTATIVE 2009-
Present
VITAL LINK
Jenkintown, PA
Vital Link corporation promoting personal medical alert systems
Medical Device Sales to Physicians, Hospitals, Facilities, Clinics, B2B
Sales / Consultant. Demonstrations, Design Marketing Materials and PP
presentations.
EASTERN REGION ACCOUNT MANAGEMENT 2009-
Present
MEDIVISTA
Atlanta, GA
Medivista is a division of Everwell in patient information systems.
Medical Information Sales to Physicians, Hospitals, Facilities, Clinics,
B2B Sales / Consultant
BUSINESS DEVELOPMENT, ACCOUNT MANAGEMENT 2009-
2010
SUPERIOR HOME CARE
McKeesport, PA
Superior Home Care specializes in Home Healthcare, Palliative care along
with Private Duty aide and staffing
Reporting to the President, I was hired to develop marketing strategies,
train employees, develop, design brochures and PP presentations.
Designed marketing plan for the partnership of the private duty services
operation, compliant with HIPPA and Government Regulations. Plan included
strategies for training, reporting, and guidance of over 80 current
employees.
Developed incentive pay structures, designed spreadsheets for business
development and data reporting.
Scouted and recruited a Medical Director for Superior and scouted and
partnered house doctors with facilities.
Applied and secured multiple Physician and Hospital contracts for home
healthcare and Private Duty services.
Applied and secured several PT and OT outsource contracts as well as
personal insurance companies
Received and reported healthcare information from Physicians, Hospitals,
Facilities including plan of care, insurance information for approvals, DME
orders for patient care. Follow up reporting to referral sources.
Marketed to community both private and businesses soliciting partnerships
in awareness and branding Superior Homecare.
Recruited and developed volunteer program to aid of palliative and hospice
care. In doing so, branded the company as the one to seek for help and
assistance for community and families in need.
Community involvement included blood pressure checks, food drives, and mini
health fairs held within Physician offices.
Increased census every month over 90% saving the business from bankruptcy.
BUSINESS DEVELOPMENT, ACCOUNT MANAGEMENT 2008-
2009
THE CEDARS
Monroeville, PA
The Cedars is a nonprofit corporation including Nursing Facility, Assisted
Living, Hospice, Home Healthcare, Private Duty aide services and staffing.
I was initially recruited by the Executive Director to focus on two areas.
The first was to transition the sales organization into a proactive and
consultative selling group working under the pre certification of Tracibld
Healthcare Marketing plan. The second was to drive new account acquisition
by meeting and maintaining new accounts by meeting with referral managers
and Physicians. Tripled solid book of business contacts within a year
spanning 4 counties.
Each month I exceeded corporate expectations by 78% growing census to
135/month average. Consistently won salesman of the month bonus starting in
second month of employment.
Designed, developed marketing book encompassing all company services. Also
redesigned several brochures, flyers all designed separately and
specifically to target audiences.
Guided all departments into brainstorming and developing a traveling
information healthfair highlighting company services including guest
speakers covering health care topics.
Trained and developed sales and marketers through mentoring, shadowing each
phase of company services, and friendly competition goals.
Hosted CEU training events to the community and healthcare providers
Attended networking and civic events as well as community events to
promote and brand business.
Worked hand in hand with bereavement services, participated in weekly
patient progress reporting with Medical
Director, and adhered to all HIPPA and Government Regulations on
Healthcare.
Approximately 65% of census growth was generated from new account
acquisition and new business from reestablishing existing accounts.
ACCOUNT MANAGER 2007-
2008
FOCUSQWEST THERAPY White
Oak, PA
Focusqwest Physical Therapy was a start-up company in Philadelphia growing
into the Pittsburgh market specializing in physical, occupational therapy.
Business Development, reporting to the CEO, I was brought in at the
inception of the Pittsburgh sector to create a community
awareness and acceptance of this physical therapy group.
Instituted a set of sales methodologies designed to measure the performance
of the direct sales against company objectives that include formalized
forecasting procedures, quarterly quotas with accountability, pipeline
growth, in-depth account analysis and strategy and a compensation program
designed to drive new account acquisition.
While building the sales organization, Marketing concentration was
localized within a 20 mile radius to Physicians, Hospitals, and
Facilities.
Securing anchor accounts substantially requiring an increased business
service areas.
ACCOUNT MANAGER SALES 2006-
2007
RIVERHEAD IT TRAINING
Pittsburgh, PA
Riverhead IT training provided technical and personalized IT training for
business need in application software products and consulting services..
Business solutions for IT training. I was responsible for account
maintenance in the Government and Healthcare sector for both corporate and
private employees.. Researching IT problems and devising IT solutions and
training for Microsoft, CompTia, Project Management, Redhat, SQL, software.
I quickly established trusting relationships with Large Healthcare and
Government accounts. As a top producing account manager, I achieved sales
revenue of over $100,000 within a year Excelling monthly over all other
account managers with established territories. Resulting in a 57% increase
in sales revenue.
Incorporated hands-on, collaborative approach in working with accounts to
develop personalized strategies to complex IT security situations. These
efforts were significant in helping Riverhead to surpass corporate goals.
EASTERN REGION ACCOUNT REPRESENTATIVE 2007-
2008
LOGISOFT CORP
Fairport, NY
Logisoft is a venture-funded company that provides software specializing in
Education software.
Recruited by Crown Services as an account manager for software solution
sales in north Atlantic states.
Responsible maintaining accounts, introducing new software and scheduling
product demonstrations. Determined client need, placed orders, guided
installation processes, updated certifications and software licenses.
Established relationships with Education sector including Elementary,
Secondary and University accounts
PA STATE CERTIFIED REGISTRATION MANAGER 2005-2006
BOWSER AUTOMOTIVE GROUP
Pittsburgh, PA
Bowser Automotive Group was a multi franchise dealership encompassing 7
businesses within one business.
PA State registered and certified Trivin administrator.
Worked directly under the controller reviewing client material, bank
certifications, warranty certification guidelines, insurance verifications
compliant with state guidelines. Pass code entry verification into PA
State vehicle registration system input data to register automobiles. .
Monthly reconciliation of accounts, bank contracts for floor plan
inventory. Assisted in accounts payable reconciliations.
DIRECTOR of CONSIGNMENT SALES, FINANCE, AP/AC
1989-2005
DEAN INC
Pittsburgh, PA
Dean Inc Honda Automotive sales provided full service automotive sales and
repair.
Reporting to the CEO, I was responsible for management of direct sales of
consignment of privately owned vehicles including interview, hiring, HR,
training, budgeting, forecasting, and revenue achievement. Also included
was vehicle purchasing, appraisals advertising encompassing sales process
from start to completion. Strong closing skills.
Consistently exceeded quota and received "President Club" award in 1993 by
consistently exceeding corporate goals. Increased overall dealership income
utilizing Finance income sales, Insurance Sales, Repair service income,
warranty sales and aftermarket product sales.
Developed a business within a business from start up to completion.
Prospecting clients by training and leading a telemarketing team along with
advertising for community awareness, client contract negotiations and bank
contracts to close the deal.
Increased income potential by receiving special training to administer and
developing special finance programs specifically designed for slow
credit/bad credit clients to increase market share in the Pittsburgh area.
Graduated in top of class in sales, marketing, and finance sales developed
by JayHawk, TX.
Accounts Receivable, Accounts Payable, Bank Reconciliation clerk. Office
supply inventory clerk.
EDUCATION/PROFESSIONAL DEVELOPMENT
Slippery Rock University, Slippery Rock, PA., California State University
of PA, California, PA., Pennsylvania State University, Allegheny Campus,
McKeesport, PA. - Business Management
Dale Carnegie Sales Workshop
Tracibld - "Strategic Selling" & "Conceptual Selling" Healthcare Marketing
Multiple marketing workshops.
Microsoft Software Sales Knowledge Training Certificates; exchange server
2003,2007 Microsoft Expression, Customer Security Concerns, Computer
Fundamentals, 2007 MS Office Product Selling, Foundation Licensing, MS 2007
Office Systems-Making Recommendations and Describing Customer Partner
Value, 2007 Office System - Handling competition and objections, MS 2007
Office Identifying Opportunities.
ABILITIES
Strong PC skills including word processing and spread sheet design
knowledge using Windows, Word, Excel, Power Point, PDF, Outlook, E-Mail
Software, Microsoft office tools, Conferencing
PERSONAL
Married- 4 children
Traveled extensively throughout world
Volunteer in community events, meals on wheels, cancer causes