Customer Service Medical

Erin Alicia Goree

**** ****** **** ****** ****, AR 72223 Phone: 870-***-****

abh64x@r.postjobfree.com

Knowledge of medical terminology

Great people skills

Self Motivated

Ability to learn new methods quickly

EXPERIENCE

Blue Cross Blue Shield (Blue Advantage National Accounts) 10/09 – Present

Customer Service (Walmart Service Team)

Quoting medical benefits to providers and walmart associates

Provide information to policy holders/providers regarding their plan

Used analytical skills to evaluate medical claims for policy holders and providers

Used effective listening skills to provide excellent customer service

Alfred Angelo Bridal 06/09 – 11/09

Bridal Consultant

Established relationships with new brides in order to effectively meet their wedding day needs

Selling Bridal gowns and bridal party ensembles and/or accessories

Assisted with Invitation ordering process

Dillard’s 05/07 – 02/08

Sales Associate (Women’s Accessories)

Maintained excellent service to store customers

Maintained product displays

LEADERSHIP & AFFILIATIONS

Chapter membership chairperson, Alpha Kappa Alpha 2006

AWARDS

Alpha Lambda Delta Freshman Honor Society, 2003

Phi Eta Sigma English Honor Society, 2003

Outstanding Membership Intake Leader, 2007

Who’s Who Among American High School Students, 2001 – 2002

EDUCATION

May 2009

BACHELOR OF BIOLOGICAL SCIENCES

Arkansas State University – Jonesboro, Arkansas

References Available Upon Request

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