Degreed HR professional with diverse work experience

Sherry S. Smith ** *th Street, Newnan, GA *****

901-***-**** ( abh64i@r.postjobfree.com

Offering a Proven Track Record of Organizational Efficiency and Process

Development

Resourceful, results-focused professional repeatedly successful in

completing challenging assignments and managing processes and projects

requiring close attention to detail and follow-through. Extremely effective

in problem-solving and conflict resolution. Recognized by managers and

peers for team orientation, high-level critical thinking skills and desire

for continuous learning. Offer advanced computer skills in MS Office Suite

and other applications/systems.

EDUCATION

MERCER UNIVERSITY, MACON, GA

Bachelor of Science in Business Administration, Human Resources Management

PROFESSIONAL EXPERIENCE

KAR AUCTION SERVICES, INC. 2010 - 2013

Automotive Finance Corporation "AFC" - Dealer Service Specialist 2012 -

2013

. Administered dealer contracts which included processing credit

applications, temporary increases, over line requests, line modifications

and term changes.

. Responsible for daily operations relative to loan processing

(floorplanning both auction and non-auction purchases), title status

management and general reporting.

. Collected payments from delinquent dealers, accounted for property used

to secure loans and documented business activities (related to "over

credit line," late payments, returned checks and "out of trust"

situations).

. Reviewed and reconciled lot audits. Made arrangements for acceptable unit

verifications which included requesting photos, calls to 3rd parties

(auctions, repair shops, etc.), visits to dealers' lots.

. Assisted in sales and growth of branch's portfolio (fielded incoming

sales inquiries, mailed marketing materials, attended area auctions, and

conducted seasonal sales campaigns).

Adesa Memphis. - Front Office and Block Clerk 2010 - 2012

. Accurately and efficiently entered sales data into proprietary systems.

. Received payments from customers in the form of cash, check, money order

or floorplan advice.

. Professionally, courteously and promptly responded to dealer inquiries.

. Conducted monthly title audit, created weekly reports for corporate, and

other clerical duties as assigned.

House Manager/Live-In Nanny (Full time) 2004 - 2012

. Cared for child with ultimate concern for her well being within the

guidelines set by the father.

. Responsible for all domestic aspects of the household: housecleaning,

laundry, ironing, meal planning and preparation. Maintained family

schedule including but not limited to dr.'s appointments, extracurricular

activities, and travel itineraries.

ACCREDO HEALTH GROUP, INC 2007 - 2008

Human Resources Specialist

. Assisted management with hiring procedures, screening of candidates, and

interview scheduling.

. Produced and distributed monthly reports pertaining to terminations,

hirings and headcount. Monitored and trended absenteeism levels and

provided summarized reports to HR management.

. Created and maintained job folders and updated Kenexa-the

recruiting/applicant tracking system- in compliance with corporate

regulations.

. Advised managers and employees of annual benefit renewals, including

enrollment procedures.

. Coordinated and successfully executed several recruitment functions and

employee activities.

. Directed the planning and execution of the annual "Jingle Bell Jeans"

fundraising event for Make-A-Wish resulting in donations from apprx. 450

employees totaling in excess of $11,000.

. As member of the HR team provided general support to the HR director,

managers and other staff members as required.

MACQUARIE MORTGAGES USA INC. 2005 - 2006

Investor Relations and Operations Reporting Manager

. Developed and managed support functions for investors of all MMUSA

servicing retained loans based on applicable binding legal documents.

Maintained positive relationships with investors, servicer and MMUSA

staff while researching various types of loan level issues affecting

investors.

. Generated and validated daily and monthly operational management reports

by reviewing, analyzing and extracting loan data through various

systems. Improved compliance with policies, processes and controls by

recommending changes in management and operation systems and control

structure. Established and documented all processes and procedures for

corporate reporting and third-party relations.

. Conducted several time-sensitive projects involving operations, quality

control/compliance/legal and finance (New York & Sydney offices).

Provided ad hoc analyses and reports to support decision-making and key

operational initiatives.

Supervisor - Funding

. Selected by HR and Operations managers to supervise employees with

documented histories of performance problems. Successfully created a

work environment where staff chose to be motivated and committed

contributors. This newfound morale resulted in promotions for 50% of

staff.

Post Settlement Specialist

. Produced monthly operations report to be included in the monthly

executive report. Entailed using crystal reports, creating pivot tables,

utilizing v-lookup function and inserting various charts and graphs, and

writing summaries to support the reporting data. Instrumental in the

development of a tracking database to improve efficiency and accuracy in

the status of collateral loan documentation.

iPAY - A PAY BY TOUCH Co. 2004 - 2005

Staff Accountant

. Coordinated and assisted with month end closing process. Analyzed and

prepared income and expense accruals. Reconciled between 7-12 bank

accounts monthly.

C.B. RICHARD ELLIS GROUP, INC (formerly TRAMMELL CROW COMPANY) 1999 -

2004

Cash Manager

. Opened, maintained and closed bank accounts for corporate, international

and institutional clients.

. Voluntarily assumed processing all daily ACH wires resulting in a 95%

reduction of errors and transmittal bank charges. Conducted a major

project to implement the positive pay process with TCC programming and

First Tennessee Bank. The implementation of positive pay further limited

fraud and significantly reduced overdraft fees. (The positive pay module

was later utilized by other banks of TCC clients).

. Investigated fraud endorsement or check alteration and filed claims based

on bank's policy.

. Created standardized procedures for inclusion in cash management manual.

Staff Accountant

. Built and updated inventory databases for the tracking of $140M in ATM

and branding products.

. Audited site variances by researching installation invoices. Performed

general ledger maintenance as it pertained to the project. Analyzed data

and submitted reports at the client's request.

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