Supply Chain Customer Service

Mark Adler

**** ******* ***** *********, **. ****2

abh62z@r.postjobfree.com 805-***-****

SUPPLY CHAIN OPTIMIZATION EXPERT & BUSINESS TRANSFORMATION LEADER

SAVES RECENT EMPLOYERS $81 MILLION

Supply Chain Optimization Expert and Business Transformation Leader

consistently decreases supply chain costs, reduces inventory levels, cuts

total supply chain lead times, increases FCF (free cash flow), AND improves

Customer On Time Delivery performance; Extensive experience leading

integration, realignment strategies & processes for multi-facility

initiatives; Supply Chain Optimization process best practices expert;

Champion of multiple Sales & Operations Planning (S&OP) initiatives;;

Exceptional Contract Negotiator managing spends of $310 million; Excellent

communicator and Practitioner of the Highest standards of business ethics

and personal integrity. .

Selected Accomplishments

. GENERATED $81,000,000 IN COST SAVINGS FOR RECENT EMPLOYERS

. IMPROVED CUSTOMER ON-TIME DELIVERY PERFORMANCE from 72% of 98+%

. DECREASED TOTAL ON HAND INVENTORY 31%.

. INCREASED INVENTORY TURNS 112%

. REDUCED TOTAL SUPPLY CHAIN LEAD TIME 36%

. DELIVERED 9.3% HIGHER FREE CASH FLOW

Key Skills

Cost Savings - Business Unit Integration & Realignment - Demand Forecasting

- Strategic Planning/Sourcing/Procurement ~ Strategic Supplier Development

~ Contract Negotiation - Supply Chain Cost Optimization ~ Sales &

Operations Planning - Fulfillment - Customer Service Improvement ~ Global

Inventory Planning ~ Customs Compliance ~ Financial Planning - Capital

Projects Budgeting ~ Organization Re-Design & Development ~ International

Facility Startup ~ Large Scale Project Management ~ ISO 9001 - Lean -DRP -

MRP - MPS - ERP Implementations - SAP - LOGILITY - JD EDWARDS - INFOR

Professional Experience

MSA SUPPLY CHAIN CONSULTANCY, Santa Rosa Valley, CA.

Director - Global Supply Chain Practice, December 2009 to Present

. Global Supply Chain Planning Consultant and Business Transformation

strategist specializing in change management and integrating Supply

Chain process best practices; extensive Forecasting, Master Production

Scheduling, Inventory Management & Control, Procurement & Materials

Management, Budgeting and Financial Planning within fast paced, high

volume manufacturing environments; Sales & Operations Planning Expert;

o Fortune 1000 Consumer Products Industry clients

WORKRITE UNIFORM, Division of Williamson-Dickies, Oxnard, CA

Vice President - Supply Chain, January 2006 to November 2009

. Innovative hands-on Leader guiding new Global Supply Chain &

Manufacturing operations; Centralized Manufacturing Operations, Global

Sourcing/Procurement, Planning & Logistics/Distribution network

functions; Re-Negotiated materials and services contracts with new

strategic sources generating favorable PPV & cost savings totaling

$27.4 million; Implemented Demand Forecasting process and enabling

software tools; Designed and implemented Sales and Operations Planning

Process (S & OP) with performance metrics

Results included:

. Integrated Supply Chain functions/processes from order to cash

. Improved Free Cash Flow 9%

. Initiated Integrated Inventory Planning Process.

. Improved Customer On Time Delivery from 72% to 98.4%.

. Achieved Best Supplier Award for 3 consecutive years.

. Reduced Total On Hand Inventory $17 million.

. Increased Total inventory turns by 112%.

. Decreased Freight and 3PL services cost $6.7 million.

. Reduced Total Supply Chain lead time 36%.

ELEMAR GROUP CONSULTING, Orange County, CA

Principal - Global Supply Chain Practice, 2001-2005

I generated solutions to client challenges including: Supply Chain

Optimization & best practices; cost savings; safety stock levels and

cost/service tradeoffs; Supplier performance metrics and accountabilities;

TQM/Total cost of Poor Quality; freight lane & back haul programs;

strategic supplier relationship improvement; contract negotiation

techniques; Consignment programs

Clients included: Coca-Cola; Thomson Electronics; Dryers Ice Cream

(Nestle); Thomas English Muffins; Guthy-Renker; ConAgra Foods

EDWARDS LIFESCIENCE, Irvine, CA

Vice President - Global Supply Chain, 2000-2001

Leader of new Global Supply Chain organization; Functions included Demand

Forecasting, Global Sourcing & Procurement, Global Logistics/3PL, Inventory

Management, Operations Planning, Distribution, Customs/Trade Compliance,

and Quality Assurance; Designed new global business model with standard,

supply chain processes, and performance metrics. Developed global supply

base for direct/indirect materials; Developed Demand Forecasting process;

implemented collaborative Sales and Operations Planning process.

Results included:

. Increased demand forecast accuracy from 66% to 88%.

. Improved customer service on-time delivery from 86% to 99%.

. Cut North America customer backorder dollars by 94%.

. Reduced safety stock inventory by 21% or $19 million.

. Decreased customer order lead times to Asian Market by 91% and all

others by 34%.

. Cut Distribution costs in North America by 22%.

THE COCA-COLA COMPANY

Director - Demand Forecasting 1998-2000 Atlanta, GA.

. Leader of new Forecasting function and department. Developed forecast

methodology including software tools/models to predict future volume.

Created Sales & Operations Planning (S&OP) process for integrating

marketing/sales plans with supply side activities at the Juice division.

Developed & implemented Coca-Cola's First Collaborative Planning

Forecasting and Replenishment (CPFR) process, enabling real-time

visibility to market dynamics and customer demand.

. Designed, championed, implemented (company-wide) cross-functional S&OP,

Integrated Forecasting Process, resulting in annual savings of over

$39,000,000.

. Integrated demand and supply-side process strategies, plans and tactics

generating 53% increase in forecast accuracy (from 59% to 90%), 28%

increase in production line efficiency, 55% reduction in production

labor overtime, 18% decrease in material losses, 24% drop in

redistribution costs, 16% reduction in perishable losses (plant and

retail), 31% decrease in product/packaging write-offs, increased

inventory turns 38%, and improved service levels 21%, and cut indirect

spend by 24%.

THE COCA-COLA COMPANY

Senior Group Manager - Business Systems 1997-1998 Atlanta, GA.

Project Leader for The Coca-Cola Company worldwide Supply Chain Best

Practices and Strategic Business Process Team

. Managed Global Team of 25 subject matter experts, and developed

standard, integrated Supply Chain processes and Best Practices for each

SC function

. Co-chaired software selection Committee that selected SAP software as

the global ERP standard for all operation units worldwide.

THE COCA-COLA COMPANY

Director - Manufacturing & Logistics - Latin America 1994-1997 Mexico

City, Mexico

Directed manufacturing and supply chain functions for Latin America's

largest Bottler, headquartered in Mexico City.

. Generated over 18,000,000 additional cases of incremental volume and

$91,000,000 of marginal contribution

THE COCA-COLA COMPANY

Principal Consultant-Tech. Operations 1992-1994 Brussels, Belgium

Provided Supply Chain, Purchasing & business planning productivity

guidance to Bottling Plants worldwide

COCA-COLA ENTERPRISES

Corporate Logistics Manager 1989-1992 Atlanta, GA.

Responsible for centralization of all North American Logistics,

Distribution, Transportation, Warehouse functions at 30 plants and over

200 DC's

UNITED STATES NAVY

Commissioned naval officer

honorably discharged

Education

B.A., California State University, Long Beach, CA

Executive Supply Chain Leadership Certification

MIT Sloan Business School, Boston, Mass.

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