Sales Customer Service
Resume:
David A. Dolese
Destrehan, Louisiana 70047
abh61s@r.postjobfree.com
Resume of Qualifications
OBJECTIVE Seeking a challenging position as an Account Manager/Product
Specialist in which extensive experience, education, and
training will be of value. An opportunity to manage a
territory in North America working with distributors and
end users, in the commercial and industrial markets.
Participate in product promotions, distributor programs,
and customer relations with an ultimate goal to not only
maintain current business channels, but growth of business
throughout assigned territory. I am also seeking an
opportunity to promote within a division as a possible
Regional Manager or Industry Specialist.
SUMMARY of QUALIFICATIONS
. Over twenty-three years experience in sales related
positions such as Account Manager, Product Specialist
and Customer Service Specialist.
. Skilled in all aspects of sales operations, establishing
and maintaining key client relations, increasing sales
revenues, coordination of special promotions, insuring
quality customer service, and related administrative
functions.
. Well-developed communications skills demonstrated
through design of marketing strategies, creation of
sales presentations, and production of detailed
materials through use of PC.
PROFESSIONAL EXPERIENCE
Channel Sales Manager; June, 2007 to
Present
COOPER NOTIFICATION-MEDC SIGNALS AND
ALARMS
Responsible for managing sales and
support of MEDC product
Line throughout the Crouse Hinds and
Notification Divisions.
Training Coordinator, Marketing
Specialist, and Sales Manager
for all of North America, including
Canada. Key objective is
aggressive sales growth of 30% for 2008
by engaging with the
entire sales channel, conducting all
training, developing marketing
plans and participation in all related
conferences and trade shows.
District Sales Manager; 1999 to 2007
COOPER POWER TOOLS
Responsible for managing sales and support of Industrial
Air Tools and Motors throughout Gulf Coast Area. Sales were
both direct and through Distribution. Sales in 2004 over $2
million dollars. 5 consecutive years of 100%+ sales goals.
Focus on Petrochemical, Offshore Construction, and
Maintenance. Account Manager for all Northrop Grumman
facilities in the Gulf Coast region. Worked closely with
all specifying engineers and designers on technical
products.
MD&P objectives attained. First "IRONMAN" AWARD -2005
Sales Representative; 1993 to March 1999
REILY ELECTRICAL SUPPLY/WESCO; Metairie, Louisiana
Responsible for sales of electrical construction material,
design and implementation of marketing strategies,
establishing and maintaining key client accounts,
consultative sales, and related administrative functions.
o Regained key client accounts which had not done business
with Reily in 2 years including Chevron USA and Lockheed
Martin Aerospace. Focus on key manufacturers including
Cooper Industries, Okonite Cable, and Rockwell
Automation.
Product Specialist; 1993
APPLETON ELECTRIC COMPANY; Chicago, Illinois
Duties included maintaining up-to-date knowledge of
products for construction and maintenance of petrochemical,
offshore, and utilities, coordination of special
promotions, establishing and maintaining key client
relations, and related administrative functions. I served
as the national product specialist for explosion-proof
control stations and distribution panelboards.
Sales Specialist; 1985 to 1993
GRAYBAR ELECTRIC COMPANY; Harahan, Louisiana
Initially hired as Management Trainee; promoted to Inside
Sales Representative and Outside Sales Specialist.
Held responsibility for maintaining over forty accounts,
insuring quality customer service, coordination of
distributor activities, and related functions.
EDUCATIONAL BACKGROUND
On-Site Product Training 1986 to 2008
Over twenty sites visited across the US and Europe.
Industrial Control Training 1993
Allen Bradley/Rockwell, Houston, Texas and Milwaukee,
Wisconsin.
Delgado Community College/Charity Hospital School of
Nursing 1983 to 1984
Major: Health Sciences, Nursing and Radiology. Incomplete
clinical studies at Tulane Medical Center and Charity
Hospital. Registered Nurse specializing in Chemotherapy
treatment and Oncology.
Undergraduate Studies 1980 to 1983
Louisiana State University, Baton Rouge, Louisiana
PROFESSIONAL AFFILIATIONS
. Petrochemical and Industrial Conference (PCIC)
participant
. Instrument Society of America participant
. New Orleans/Baton Rouge Electrical League- Current
Member
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