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Customer Service Quality Control

Location:
Oklahoma City, OK, 73135
Posted:
October 31, 2010

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Resume:

David Krummrich

**** ** **** ? Oklahoma City, OK 73135 ? 405-***-**** ?

abh5zy@r.postjobfree.com

Focus

Pursuing a leadership position that will benefit from my broad-based

experience in production and plant management with a proven record for

setting up new systems and processes that facilitate growth and expansion,

creating forecast, directing teams and exceeding performance goals.

In Brief

> More than 28 years of manufacturing experience with a proven record for

overseeing plant operations and performing production management

functions:

- Customer Relations - Purchasing/Vendor Relations - Shipping &

Receiving

- Scheduling - Material Management - Inventory Control

- Associate Training - Expediting - Lean

Manufacturing

- TS Certification - Request for Quotations - Bills of

Material

- Shop Floor Layout - Quality Control/Assurance - AS400, MAS200,

SAP

> Supervisory and leadership skills necessary for directing teams in a

quality-driven organization

> Production planning and scheduling expertise necessary for streamlining

operations and increasing production

> Proven experience interacting with engineers, customers and upper

management regarding product improvements, change, and quality issues

> Computer proficiencies: Microsoft Office Suite (Excel, Word, Access,

PowerPoint) and customized applications

> Bilingual writing and conversational Spanish with the ability to conduct

training sessions and translate company documents into Spanish

Profile

Strong organizational and planning skills...Analytical...Results

oriented...

Bilingual English/Spanish...Solid understanding of manufacturing processes

and operations...Leadership skills...

Professional Experience

Johns-Manville

2010 to 2010

Production Supervisor (4/2010 - Current)

Supervision of Built Up Roofing (BUR) products production operation. Eleven

direct reports plus responsibility for night shift operations. Receipt of

Raw Materials & production crew scheduling, Downtime & scrap investigation

& record keeping, new employee training, writing work instructions and JSA

editing & revision

Carlisle Food Service Products

2007 to 2009

Warehouse Superintendent (1/2007 to 3/2009)

Managed operation of multiple warehouse buildings in support of a 24/7

metal forming and injection & rotational molding production facility,

monitoring and improvement of procedures for raw material and component

storage and timely distribution, coordination of internal transactional

systems and procedures, document and analyze patterns of internal WIP (work

in progress) component movement between production facilities and

departments. Responsible for obtaining purchase quotes and maintenance cost

control of equipment including forklifts and other types of material

movement equipment, storage trailers, and packaging equipment. Assist in

creating and implementing lean initiatives, monitoring and adjusting kanban

levels, and training and supervision of deployment personnel.

> Reduced productivity losses by tracking and expediting repairs on fleet

of 30+ forklifts and reduced repair costs through monitoring of all

repair activities.

> Successfully planned and completed international shipment of all raw

materials and components for relocation of large production department,

designed new documents to conform to international shipping requirements

and streamline biweekly material shipments to Chihuahua, Mexico facility.

> Created and implemented new procedures for Physical Inventory preparation

that increased year-end inventory accuracy from 85% to 97%.

> Supervised relocation of 80K SF warehouse on time and under budget

Scott Mfg. LLC, Oklahoma City, OK 1982

to 2007

Production Manager /Assistant Plant Manager (2/1982 to 1/2007)

Directed daily operations of a fiberglass insulation fabrication facility

supporting $6-7 million in annual sales with accountability for supervising

up to 35 employees, creating production plans and controls, monitoring the

receiving of raw materials and shipment of finished goods. Oversaw all

phases of plant operations including quality control, purchasing of raw

materials, shipping & receiving, scheduling, inventory control, employee

training and maintenance management. Interacted with the engineers of

customers resolving change, quality and operational issues. Analyze

production and delivery schedules in order to create forecasts.

> Designed layout and set up production machinery placement and warehouse

for a new 90,000 square foot facility that provides the foundation for

surpassing production and quality goals

> Planned and supervised the relocation of inventory and equipment from old

facility to new plant with zero interruptions in customer service or

deliveries

> Successfully converted to returnable container based kanban supply

procedures for York International

> Utilized cross-training programs and rotating team schedules to create a

skilled, versatile and united production crew with minimal employee

turnover

> Created and streamlined quoting and billing system for small parts for

International Environmental

> Analyzed delivery requirements in order to coordinate and schedule two

extremely high volume production shifts simultaneously for one-year

period (2000-2001)

> Acted as liaison to corporate office quote teams with accountability for

creating quote request documentation (RFQs, BOMs, blueprints, etc.) from

customer specifications



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