JOSEPH GROVER CLEVELAND

***. ***-**** / h Austin, Texas

abh5yy@r.postjobfree.com

Hard-working professional with diverse background that includes extensive experience as

a technician and as a federal tax examiner. Superior work ethic with the kind of attention

to detail that leads to quality production. Able to supervise others, manage projects, or

work diligently as a contributing team member.

Semiconductor Technician [Samsung]

4 Developed product improvement that became a patented device.

5 Received Quarterly Award for reducing inventory to zero and for doing the work of

multiple employees.

6 Selected as Employee of the Month numerous times.

7 Devised process improvements that reduced production time.

8 Certified on all tools in several different areas: etchers, implanters, scopes, et al.

Tax Examiner [IRS]

9 Promoted to Seasonal Manager, supervising 30 employees.

10 Created innovative program for businesses to obtain federal tax ID numbers by

phone that was adopted nationwide.

11 Received Outstanding Customer Service Award for above project.

12 Resolved countless customer tax issues and provided excellent service.

EXPERIENCE

Samsung Austin Semiconductor 8/97-2/09

PHOTOLITHOGRAPHY ENGINEERING TECH

Served as fabrication sustainer in a 24/7 semiconductor manufacturing operation that

produced DRAM memory chips. Kept production tools in good shape; worked closely with

engineers, managers, dispatchers, and manufacturing specialists to ensure highest quality

production.

13 Conducted pre- and post-shift passdowns and meetings; trained co-workers; gave

presentations.

14 Considered Subject Matter Expert (SME) on tool utilization.

15 Lead Self-Determining Work Teams on weekly basis.

16 Received special recognition for work in polyimide area.

17 Worked as operator in Photo, Polyimide, Metrology, Polish, and Test

St David’s Hospital, Austin, Texas 8/95-8/97

PHYSICAL THERAPY AIDE

Worked weekend shift while attending school.

18 Assisted Physical Therapists in administering exercise and recovery activities to

post-operative patients, patients with disabilities, sports injuries, mental and

emotional problems, and those in terminal care.

Internal Revenue Service, Austin, Texas 6/84-6/95

TAX EXAMINER, MANAGER

Began as seasonal tax examiner, promoted to full-time, regular employee. Resolved

complex issues with both individual and business taxpayer information. Communicated

and coordinated efforts with all other departments. Contacted taxpayers directly and

through correspondence to resolve tax issues.

19 Promoted to Clerical Supervisor and Tax Examining Manager.

20 Served as classroom instructor and on-the-job-training (OJT) coach.

21 Developed Tele-Tin system for businesses to obtain tax ID numbers by phone.

Bethlehem Steel, Beaumont, Texas

LAYEROUT / FITTER

1 Scribed layouts of components in the manufacture of tankers and oil rigs, working

from blueprints and drawings.

2 Journeyman layerout, fitter, and welder.

SOFTWARE / SYSTEM SKILLS

Microsoft Office: Word, Excel, Outlook, PowerPoint

Statistical parameter monitoring software: Aegis, Spotfire

Type 50+ wpm

EDUCATION

The University of Texas at Austin and Park University: Microbiology, Chemistry, Physics,

Pharmacology, Physiology, Genetics, Accounting, Management, Computer Information

Systems – over 100 hours

Austin Community College: AAS Degree – Electronics, Semiconductors

MEMBERSHIPS / AFFILIATIONS

ASPCA, Austin Planetary Society, World Wildlife Federation, Austin Society for the

Performing Arts, One World Theatre, Friends of the Paramount and Texas Theaters,

KLRU Studio

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