Customer Service Director

***** **** ******* **** ( marion, il *****

618-***-**** ( *********@*****.***

tamara l. (tammy) waters

objective

To secure part-time employment.

Functional summary

I am very flexible and a fast learner. I am easygoing,

friendly and hard working. I work well under deadlines in

order to complete projects in a timely manner.

Summary of qualifications

. I type 78 words per minute

. I have excellent phone skills and people skills per previous

receptionist experience

. I have extensive experience working under deadlines per my

freelance writing experience

. I work well with others

. I have extensive computer experience and skills

Employment

[01/06 to present] [Self-employment]

[ Freelance Writer]

[ As a self-employed freelance writer I work from home writing

content and assignments on deadline for various websites. I

also write for a weekly (Marion, IL) newspaper. ]

[08/04 to present] [Self-employment]

[ Contract Labor - Retail Merchandiser]

[ I have done and continue to do contractual retail

merchandising for various companies in the local area.

Responsibilities and projects included resets of retail

displays, inventory, planograms, ordering, etc. I have

completed merchandising projects for cosmetics, magazines,

books, and more. Job(s) require customer service and

cooperation with local retail stores, management and

customers. ]

[02/07 to 05/08] [Recycled Paper Greetings]

[ Retail Merchandiser]

[ I was employed by RPG to service greeting card displays at

local Target and Walgreen's stores. Duties included

maintaining displays, setting to planogram, resets, seasonal

stocking, ordering and customer service. ]

[1993 to 2003]

[Volunteer and Director of Client Services] [Shawnee Crisis

Pregnancy Center]

[I started as a volunteer with SCPC in 1993. In 1996 I became

Director of Client Services at the Marion location, a position

I held until 1998. I resigned this position to spend more time

with my family but continued as a volunteer.]

[12/92 to 12/95, 12/96 to 6/97] [Franklin-Williamson Bi-

County Health Department]

[ Clerk-Typist]

[ As a Clerk-Typist, I provided clerical support for the

public health division. Duties included direct client support,

occasional receptionist duties, clerical support for

flu/pneumonia/school immunization clinics, etc.]

Education

[1990-92] [John A. Logan College] [Carterville, IL]

[ Journalism major]

. [ Served as Editor of the College's student newspaper 1991-92

]

Languages

[ Proficient in English language and grammar ]

REFERENCES

[ Amy Dungan, 1114 N. Van Buren, Marion, IL 62959 (618) 798-

1629]

[ Cindy Gunnin, 1401 Donna Drive, Carterville, IL 62918 (618)

985-3535]

[ Amy Blaise, 12265 Aran Drive, Marion, IL 62959 (618) 889-

6680]

Contact this candidate