Customer Service Human Resources

Janet Morrison

**** *** ****** **** . ********, TN 37397 . 423-***-**** .

***********@*****.***

Structured and well organized Administrative Support professional with 15 years of

extensive Human Resource, training and scheduling experience with ability to work in

fast paced environment. Trustworthy, hard-working, able to multi-task and detail

oriented with exceptional organization, technical and interpersonal skills.

SUMMARY OF QUALIFICATIONS

Human Resources/Benefits/Payroll Administration Office

Procedures/Management

Interview Scheduler Customer Service and Relations

Training Coordinator

Confidentiality

New Hire Orientation Travel Planning and Expenses

Receptionist/Multi-line Switchboard Operation Office Equipment Operations

PROFESSIONAL EXPERIENCE

STATE OF TENNESSEE ~ Chattanooga, TN April 2010 ~ Present

Interview Scheduler for Volkswagen

. Schedule interviews and assessment testing for management positions in

assembly, maintenance and finance.

. Perform all administrative aspects of schedule verification, travel,

video conference and face to face interviews

. Post open positions in Ceridian Recruiting Solutions

. Demonstrate multitasking abilities, professionalism and time

management skills by working with an outgoing team dedicated to

growing the business.

. Provide support to the staffing departmental functions.

. Provide effective and prompt customer service.

TECUMSEH POWER COMPANY ~ Dunlap, TN November 1988 ~ March 2009

Executive/Human Resources Secretary

Report directly to the Director of Operations and the Human Resource

Manager; provide effective administrative and secretarial support to staff

and customers. Promotions based on producing superior results through

initiative and strategic planning.

. Provide administrative support to the Director of Operations and seven

Staff Members with a demonstrated ability to improve procedures, and

meet demanding deadlines.

. Human Resource duties included processing all new hire orientations

and termination paperwork. Responsible for maintaining HR records

and processing various payroll functions which included printing

checks for all employees in accordance with corporate guidelines.

. Coordinate and set-up of training procedures, manuals, tooling,

testing and reports of all new hires.

. Petty Cash Administrator responsible for all receipts, disbursements

and reconciliations.

. Provide consistent confidential support including organizing and

coordinating projects.

. Demonstrate the ability to manage task deadlines efficiently, and

exhibit self-motivation in the work place.

. Plan and coordinate special company events, both internal and

external.

. File partial unemployment claims.

EDUCATION

Sequatchie County High School Introduction to Business

Accounting I Supervision and Human Relations

Computer Literacy Microsoft Word and Excel

Technical Communications

COMPUTER SKILLS

Microsoft Suite-Excel, Word, Outlook ADP Pay eXpert

EZ Labor Time Management AS400

Lawson Abra 2000

Lotus Notes

Tennessee Department of Labor Automated

Partial Claims Filing System

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