Customer Service High School
Resume:
Irene N. Knisley
**** ***. **. ***, ******** Point, Oh. 43348
(937) 658- 1938 ***********@****.***
Profile:
I am currently seeking a Full-time position in the field of Business or Marketing.
Education:
• 2006 High School Diploma- Triad High School 8099 Brush Lake Rd, N.Lewisburg
Oh. 43060
FCCLA
• 2010 Bachelors of Science in Business Administration with a Concentration in
Marketing. University of Northwestern Ohio 1441 N. Cable Rd. Lima, Oh.
45805
Marketing, Business Admin., Human Resources, Word, Excel, Keyboarding
BPA- Completed projects in Business and Communication; Developed Skills.
Work Experience:
• 7/2008 to 8/2010- JCPenney- Lima, Oh. 45805
Customer Service Associate, Cashier, Stocking and Inventory Skills
• 2/2008 to 5/2008 Meijers- Lima, Oh. 45805
Cashier, Customer Service, Customer Relationships
• 1/2004 to 11/2007 McDonalds- Urbana, Oh. 43078
Cashier, Crew Trainer, Customer Service
Accomplishments:
• Leadership- My Junior and Senior year in high school, I was the President of FCCLA,
which is the organization of Family, Career and Community Leaders of America.
I developed many different characteristics in becoming a leader. I had to organize
fundraiser, and plan out competitions.
• Writing Skills- In many courses at UNOH, my writing skills have been a
necessary requirement to complete my work. I have written a 10 page research
paper, as well as created speeches for my BPA competitions.
• Public Speaking- I have had many opportunities to advance my public speaking
skills over the years. In a PowerPoint class, I had to develop a presentation and
present that project to my class. I have also had to present speeches in front of
panels of judges for BPA.
Personal:
I am very adaptable, and very open to change.
I am also very punctual. I have not been late to work in over two years. Even my
absences are minimal.
I believe I can fill a leadership position, yet still be a team friendly participant.
References
Denise Wells
Triad High School
8099 Brush Lake Rd.
N.Lewisburg, Oh. 43060
(937) 826- 3102
Karl and Janet Hershberger
112 W. Bennett Rd.
Woodstock, Oh. 43084
Pam Fitzgerald
JCPenney
1111 Eldia Rd.
Lima, Oh. 45805
(419) 331- 0361
Irene Carpenter
374 Russels Street
DeGraff. Oh. 43318
(937) 658- 1938 ***********@****.***
October 21, 2010
Dear Hiring Professional:
As graduation approached and my college career ended, I have decided that it is now time
to start planning my future. For the past two years, I have worked at the local JCPenney
in Lima, where I have developed many different skills. I have had to develop my
customer service skills, which has become a very important element in focusing on in
many companies. I feel that I have an upper hand on customer service through different
training programs that I have completed.
While attending the University of Northwestern Ohio I have further advanced my skills
in Business, Marketing and programs such as Word, Excel, and Keyboarding. I am
attaching a copy of my Resume. As you can see, I have listed an organization that I
participated in at UNOH, BPA, which is Business Professionals of America. In this
organization I attained training and skills through projects in the fields of my study.
I am very interested in your company and the plans you have made for its future. I look
forward to the chance to set up an interview and meet you. I would like to follow up in a
week’s time. Thank you for your time, as well as your consideration.
Sincerely,
Irene Carpenter
Resume Enclosed
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