Shelley Downing
Sumner, Ia. *****
SUMMARY
I have experienced various office environments with many
different tasks performed. Little or no supervision
required.
I am very efficient and an accurate person with good
communication. I am people oriented with good customer
relations skills.
WORK HISTORY
2005-2010 Owned my own daycare facility. Shelley's A to Z Daycare.
Not only dealt with children but one on one with parents.
Also worked with State of Iowa on their guidelines.
2002-2005 Optical Buyer, Refraction Tech. West Union Eye
Clinic
Customer Relations, Buyer of supplies, Sales, Phone
Relations.
Accuracy was very important as prescriptions had to be
individual to each patient. Insurance filing.
Cashier/Accts.
Receivable. Patient confidentiality very important to new
and
Changing HIPPA rules.
2000-2002 Office Assistant, Allen Occupational Health
Customer Relations, Scheduling, Phone, Filing, Purchasing
and Inventory. This is a very busy office where accuracy
is of utmost importance due to many changes in the
companies
we work for. Other duties are Insurance/Accounts
Receivable
Proticals, Company Proticals, Billing, and doing Breath
Alcohol Tests when needed.
1998-2000 Office Manager, John's Feed and Supply
Customer Relations, Daily Production Report, Phones,
Filing
Billing, Statements, Accounts Receivable, Purchasing,
Inventory, Receiving and Payroll are all part of my job.
Accuracy is a major part of my position as we must be in
Compliance with the Dept of Agriculture and Grain
Warehouse Bureau.
1996-1997 Secretary, Calmar Lutheran Church
This was a temporary position while attending school.
Duties included Daily Reception Tasks, Filing, Phones,
Weekly Bulletin preparation and Financial reporting.
1996-1998 Work Study, Northeast Iowa Community College
While attending school, I worked in various offices on
Campus. Financial Aide Office, Book Store, Student
Services. These positions required the utmost
confidentiality, efficiency, and accuracy. Duties included
Phones, Filing, Scheduling, Mailings, Data Entry,
Accounting.
1997-1997 Accounting, Sara Lee Bakery
This was a temporary position while attending school.
Duties included Daily Production Reports, Data Entry,
and Inventory.
1996-1997 Data Entry Clerk, Donaldson Company
This was a temporary position while attending school.
Data Entry, Daily Production, Scheduling. Main task
Was to work on the ISO 9000 for Quality Control.
EDUCATION
1985-1989 High School Diploma, Sumner High School
1995 State of Iowa 120 Hour Certified Nursing Assistant
1996-1998 Computer Application Technician, Northeast Iowa
Community College
2000 State of Iowa Certification for Blood Alcohol Testing
2002 Marco Optical Refraction Tech
2005 Iowa State Registered DayCare Guidelines
Inspected and Approved. Mandatory classes.